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Noel Borthwick

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Everything posted by Noel Borthwick

  1. Can you check if you have allow arm changes during recording enabled?
  2. You can solve this by disabling the One drive automatic backup integration which redirects folders on the PC.
  3. Hi @Neil We've been working on some major changes for BandLab integration that should greatly improve the workflow for sharing to BandLab. It will be more deeply integrated into Cakewalk and you shouldn't have issue like this going forward. I agree that the BandLab integration should work better. What we have is the first cut that was done some time ago. I can't say yet when the new features will be available but it should be fairly soon.
  4. @Andres Medina thanks that is useful info. I've contacted Vienna for a license of the Synchron player but will also look into the templates steps and see if I can spot something wrong.
  5. Cakewalk does have tech support it's posted right at the top of the FAQ.
  6. Please send a copy of a project that has the issue and I can look at it. There are no changes in this update that could affect this.
  7. You can manually run the installer by going to this folder: %appdata%\bandlab-assistant\Downloads
  8. Cakewalk automatically adds all the standard VST paths. You don't need to manually add paths unless you install plugins in different locations. Following an internet tutorial that is not related to Cakewalk is probably not going to help you.
  9. No its not the same issue. If the app is closing with no crash its almost sure that the plugin is corrupting the application heap. That is the most common symptom.
  10. Focusrite doesnt expose the headphone out as an ASIO output. You have to route it through their mixer. Re playback vs recording there is no way to change outputs other than manually. Most people use sends to output to a headphone mix bus. So all thats needed is a single click to enable the send, or to mute/unmute the bus.
  11. Hi @Andres Medina thanks for sending the dump. I looked at it and it does seem to be a crash in our code when destroying some automation parameters. However we'll probably need the plugin to try and reproduce the issue. Does this happen even when starting with a new project and simply inserting and deleting this plugin? If its project specific you may need to send us the project file to try and reproduce it. We'll investigate it further for next release.
  12. You must Ctrl drag by clicking on the envelope segment. If you click on the white space it won't work.
  13. This should be addressed in the latest release. Please let us know if you continue to have this issue.
  14. This is not a bug - all versions of Cakewalk have worked this way. Please refer to the documentation for the smart tool. In particular read the section on Using the Smart tool on automation When using the upper zone (B) it only works on SELECTED nodes or the selected region. If there is no time selection it will use the last selected node. When clicking on a line segment (D) if you hold down CTRL it will drag just that segment.
  15. Nope. As has been explained many times there are reasons for authorization as present in every program free or not.
  16. Its not clear from your post if you have prior experience using a DAW. If not you can expect a learning curve. The way to start is to take a task oriented approach like what do you need to do and learn progressively. To minimize distractions I suggest setting the default Workspace to "Basic" which will hide a lot of the details that you may not be interested in yet. See attached screenshots for where to change this. Choosing Basic will give you a feature set somewhat compatible to what you might see in GarageBand or a simpler DAW. It doesn't get much simpler than what you see with Basic in any DAW. I've also included a screenshot of an even simpler workspace that can easily be set up. Anecdotally, I've been developing Cakewalk over 20 years and there are still things even I don't know deeply as a user. That said I'm interested in knowing what specifically you find incomprehensible or what you are attempting to do.
  17. Adding in-app install was the first step. We'll tackle in-app authorization in a future release.
  18. The master bus will be exported as a separate track in bandlab so you can choose to mute it in bandlab if you don't want to hear it. But the master bus will include exactly what audio was sent to it.
  19. We'd have to work with Steinberg development to try and track down what is causing the sharing issue. Please pass on the contact person at Steinberg you were dealing with and we can follow up with them.
  20. Ahh yes from the custom control bar. It doesnt work from there. Why are you using that anymore when there is a dedicated export control bar?
  21. If you have a track that cant be unfrozen send us a zip of the project file with the audio so we can investigate.
  22. This has been discussed earlier. Just run the installer manually outside of BandLab assistant and it should launch and run properly. You will find the downloader at %appdata%\bandlab-assistant\downloads
  23. It hasn't been updated in awhile but its @cakewalkinc
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