Walter Cruz Posted July 10, 2022 Share Posted July 10, 2022 12 minutes ago, chris.r said: Whoah... is that for PSP plugins only or all iLok licenses in general? ilok itself. 1 Link to comment Share on other sites More sharing options...
chris.r Posted July 10, 2022 Share Posted July 10, 2022 6 minutes ago, Walter Cruz said: ilok itself. At last, we should have it looong time already 1 Link to comment Share on other sites More sharing options...
antler Posted July 10, 2022 Share Posted July 10, 2022 I don't understand: if it's possible to reset a licence from another system, why was Erik having trouble with iLok here: 1 Link to comment Share on other sites More sharing options...
kitekrazy Posted July 10, 2022 Share Posted July 10, 2022 So is it more than one iLok authorization? Link to comment Share on other sites More sharing options...
Walter Cruz Posted July 10, 2022 Share Posted July 10, 2022 6 minutes ago, Paul Young said: So is it more than one iLok authorization? The PSP Ilok products includes 3 activations each. Link to comment Share on other sites More sharing options...
kitekrazy Posted July 10, 2022 Share Posted July 10, 2022 1 minute ago, Walter Cruz said: The PSP Ilok products includes 3 activations each. Nice! Unfortunately I don't need any more plugins. 1 Link to comment Share on other sites More sharing options...
Fleer Posted July 10, 2022 Share Posted July 10, 2022 2 hours ago, chris.r said: Whoah... is that for PSP plugins only or all iLok licenses in general? All of them: “Machine activation reset can now be requested from within iLok License Manager in version 5.5 or higher (publisher approval required). PACE keeps you notified via email each time a company resets your license(s). Just go to a computer with iLok Manager on it, log in, and your dead system will show up with its location ID and all locally-stored licenses listed. In iLok Manager, on the dead device in the device list on the left hand side, right click and choose "Report as unusable". It asks you to write a note that the vendors see for the reason for the request, then basically it automates asking for an authorisation reset from the vendors, to save you have to contact them each independently. While it's in progress, you see "Reset requested" in the Activation Status column for each affected license. From the instructions, if all the requests get granted by each vendor, then the whole defunct machine gets removed from the iLok manager as if it never existed, and you get the activations returned to your account.” 2 2 Link to comment Share on other sites More sharing options...
chris.r Posted July 11, 2022 Share Posted July 11, 2022 Still not perfect but at least a step in the right direction. 4 Link to comment Share on other sites More sharing options...
MusicMan Posted July 11, 2022 Author Share Posted July 11, 2022 1 hour ago, Fleer said: if all the requests get granted by each vendor Definitely a step in the right direction by automating the process, but this one snippet still sits a little uneasily with that "if" wording. IMO ideally iLok as a platform should take responsibility for that as well, once an approved licence has been activated initially. 3 Link to comment Share on other sites More sharing options...
Starship Krupa Posted July 11, 2022 Share Posted July 11, 2022 6 hours ago, antler said: I don't understand: if it's possible to reset a license from another system, why was Erik having trouble with iLok Still a few kinks in the system. Some of the resets worked from within iLok Manager, some I needed to contact the manufacturers directly. I had most things back within 24 hours, and everything else back within 48 hours. Part of the delay was that I wanted to see how well the reset process worked. This was all on a secondary system, my laptop. I do machine registrations on it because I don't want to risk breaking an iLok dongle. 1 Link to comment Share on other sites More sharing options...
pwal³ Posted July 11, 2022 Share Posted July 11, 2022 if you're not bothered about the very latest versions you can still download older versions of psp plugins that use the registry authentication/license from their archive i did send them a snippy email when they switched to ilok and haven't bought any of their newer stuff since Link to comment Share on other sites More sharing options...
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