Jonathan Sasor

Can you post a screenshot when you're getting the error? If you're using our web installer, that should be giving you the correct Studio Instruments installer for ARM64 systems. Thanks!

As far as the app is concerned, once a build is set for full release, it doesn't matter if it was installed from EA or not, it just simply checks the version, and if you're already on the correct build, no need to run the install again. There's frequently changes that occur between the EA and final release versions, thus when the release comes, it's a build or two higher than the EA version, so it'll download an install the final version.

That sounds like more than a driver issue. The unit should be able to get power regardless of the driver status, it just won't talk to Windows properly without the driver. If you have the option to try some different USB ports on the machine, see if that impacts it, or if you have the option to try it on a different machine, see if the interface powers up there. There could be an issue with the ports being able to provide enough power or the Roland (or the cable) could have some kind of fault.

Are they using a different DAW to export the other file? it's possible there might be some timecode that's being stamped on it. If that's the case, you can try deselecting this option in the preferences:

As Kevin said, sounds like your audio card/driver is trying to run at a sample rate other than what your projects are.

It's in the queue but we haven't had a chance to get to it yet.

This thread has run its course, so I'm going to put a lock on it. Please feel free to create new threads about any relevant issues, and we'll be happy to investigate. Thanks!

Try setting your Workspace to None (this defaults to Basic on a new install).

Please get us a dump file. You might need to change/add the ExceptionHandlingSeverity value in the Initialization File section of the Preferences to 7 to catch the dump if you're not getting one generated already (this defaults to 1).

I'm able to load Clarity Vx without a problem. It's possible there might be something with your local Waves install that might need to be addressed, but in general there doesn't appear to be any issues with it on our end.

Releases are named "Update 1" when they're an addendum to the existing update. The release from yesterday addresses a handful of issues reported in relation to the initial 2022.02 Update as opposed to a larger update numbered with a different month.

The simple way to check if you're hearing your system properly is to just throw a mono sine wave on a track, then hard pan it both ways, see what CbB's metering says, then see what's happening with your monitoring setup. If CbB shows it's hard panned and you're not hearing that, the most likely scenario is that there's a software mixer/driver panel that's not fully spreading your stereo image after the fact.

I can repro this one Keni, we'll look at it for the next update. Thanks!

The track Gain control is your signal level before FX and the fader is after FX.

This is correct. When we first implemented the feature in Cakewalk, the V4 trial would still allow the conversion to work under the hood without a full license. Version 5 does not allow this.

Melodyne is required to be installed to do Audio to MIDI conversion.

@Jeremy Oakes @scook I got a repro on our end, including one from well before this Early Access, so not a new issue, but it's logged for the next update. Thanks!

This is already fixed internally. We'll have an update for this release with this fix soon.

You can send me a PM with a dump

It's a different team that handles the development for BandLab Assistant as opposed to the Cakewalk app itself. The download page for Cakewalk now offers the Web Installer directly so a user would not need to have BandLab Assistant at all.

Is every project save slow or a particular one you're working in? Try creating a new project with a few things in it and save that.

I believe you've found yourself in the wrong place. This forum is dedicated to the Cakewalk by BandLab app for PC. If you're experiencing problems with the BandLab app for web/mobile, https://help.bandlab.com/ is where you need to go.

Thanks, when you send along the log we'll do some investigating.

The scan process runs independently from your project being loaded, so that shouldn't make any difference. If you could try the update again and see if it remains slower, we'll take a look into it. Thanks!

If you can get us a project where it's readily reproducible, we'll take a look into it and see where the problem is. Thanks!