no idea for sure, just speculating... but for example, if it did rely on some dll installed by chrome, that wasn't up to date (eg, user not letting chrome auto-update) with the latest bla requirement (that uses the lastest version of that dll), one might experience such odd issues
btw, if you don't use chrome, uninstall it, it's just a data-mining tool, no reason to have unless you want to share your data with google