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Plugin Alliance - Support


LittleStudios

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Here's an update.  Below is the conversation:

Me: Will updating my system BIOS affect my licenses?

PA: Thanks for reaching out. This may change your machine ID 

Me: Due to the time it took for this customer support email, I had to go ahead and update my BIOS.  My computer ID did change, but all my Plugin Alliance plugins are still active even though the ID doesn't match.  I'm aware that I have 7 deactivations as a limit, but I have no idea how many times or if I have deactivated before.  The website doesn't show me this information.  Everything is currently running fine even though my machine ID doesn't match what is stored on the website.

PA: I have reset your deactivations. 

Me: Should I deactivate and reactivate my new computer ID?

PA: If everything is running fine, I would leave it alone.

 

So there you have it.  And they lived happily ever after.

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