Noel Borthwick

This may seem unrelated but what audio interface are you using and what is the driver mode set to?

Honestly, that is subjective depending on whether you prefer seeing stereo or mono first. I like the bold text but currently it isn’t easy to do. When we switch to the new menuing system in the future we can consider it.

We have discovered that there is a serious bug in the latest Microsoft VCRedist installer. The Cakewalk installer includes this to install various files that are required by the application. The latest iteration of this file has a bug where if you run it for the first time it works. However if you run it a second time it removes several files from the system32 folder that are used by our application and many others. The most typical symptom would be that our installer fails to register CW130Auto.dll (error code 3) and after that the application will fail to launch. Fortunately we have not shipped a version of CbB that uses this VCRedist yet. However if you install the latest redistributables manually from the Microsoft website you will most likely run into this issue so please be aware of it. Here is a thread where several people have reported the issue. Please upvote the post if you have a Microsoft account so that they escalate the issue. If you have the problem you can typically fix it by running the vcredist manually a second time.

Hi @p-w-m the issue is this: 12175 WinHTTPSendRequest A security error occurred. This means your Windows operating system has not been configured for TLS 1.2. ... To configure your Windows operating system's WinHTTP stack for TLS 1.2, run Windows Update and make sure all updates have been installed. Are you running Windows 7? This is a known issue where some systems don't have the latest TLS libraries installed. If you are running Windows 7 please be advised that it isn't a supported configuration for reasons like this. See this thread for a solution.

Oh wow, is that something you installed recently? Most likely it installed something that gets enumerated on startup of CbB and crashes. So many things that can screw up a machine!

Please follow this thread. If its crashing on startup most likely your VC redists are somehow out of date.

I’ve made a few tweaks to the port naming logic for the next update. When friendly names are used it will no longer show the generated prefixes and leave it upto the user to name them appropriately. The I/O channels are now only shown in the menu and not in the actual port name field to make the name even more compact. (it will be shown in the tooltip) The channel display in menus now separates the channel from the port name text from the driver more clearly by using columns You can choose to display the I/O channel information as a prefix or suffix to the port names showin in the menu. Hopefully these changes should make it even more useful. Regarding arbitrary ordering of ports, while its technically possible it would be quite complicated since we already have abstraction for ports because you can already choose to disable channels that are not in use. Adding reordering on top of that would make my head explode

@Steve_Karl were you running the latest Cakewalk release for 2021-06? BandLab assistant will likely be deprecated soon so you will ultimately need to be able to login through Cakewalk. How were you attempting to log in - did you use the Google auth or Facecebook sign in option or just the BandLab sign in credentials? If it worked in BandLab assistant as long as you are using the same kind of sign in the same credentials should work. If this is not working send me a PM and we can try and work through why its failing for you.

Amusing article. https://www.zdnet.com/google-amp/article/how-to-bypass-windows-11-limits-and-install-on-almost-any-old-pc/

Edge webview is a component that is part of windows but is not necessarily installed by every user so we need to run the MS installer. It is not = edge browser. Its like saying the chrome runtime is Chrome. Cakewalk start screen has used the Chrome embedded framework (CEF) for a decade now and we didn't need to announce that. Its a part of the requirements to build the tools in CbB. We will likely deprecate CEF soon and only rely on edge webview runtime since that is more modern.

What was the issue? You should not need to login to assistant. It should be working in Cakewalk directly.

@p-w-m Please do the check for updates again and verify it works in 06.

It seems like you might be overcomplicating the setup. Why not just use a full range PA system and mixdown all the backing tracks to stereo so that you can play with that. This is what most people do in this scenario.

It is primarily for new users and users who are having other install problems. If you don't have Cakewalk already installed there is no way to get the latest version.

Read this

@p-w-m please post a screenshot there should be additional information in the message window that is useful for diagnosing these problems. Never mind - since you are running 04 release you won't get the extra diagnostics. You are probably running into a problem that is already fixed in 06. For now use the new web installer to install the latest update. Going forward it should work ok.

It sounds like some sort of bug or an error is happening that is not being detected in the WASAPI code. Its hard to say without troubleshooting it. Does it happen even in projects without plugins? i.e. what if you are just trying to record something from your USB mic or playback a few simple audio tracks. Also try and isolate whether this is related to playback or recording or both. i.e. eliminate your mic from the equation by deselecting in it preferences. Its possible that there is some error occuring while both audio devices are in use (the mic and the onboard audio device) that we’re not properly handing. If you can try and narrow down the conditions when it occurs it will be helpful since it may be a bug with our WASAPI implementation. I don’t think buying a new computer will help you here so don’t bother returning it.

The only activation required would be for offline activation. Online activation is already native to cbb

Some work is still pending with the handling of the add ons.

Yes but that only affects that track or bus. Newly created tracks shouldn't be affected

@Ronny.G thanks for your report. We'll investigate it. Track names should not be getting those prefixes so that is likely the root issue here.

This is a peer to peer forum. If you don't answer the questions that were asked in this thread nobody can give you further support. The issue is most likely related to some external interaction. What driver mode are you using and what audio interface do you have? Post screenshots of the audio configuration in preferences. In the FAQ there is information about how to contact support and get further assistance. There is also an online form to contact support and submit a ticket.

Odd that even if you add a new track the vol gets reset. Are you using a control surface? Can you post a video of what you are doing?

@James Meyerhoffer @Leo Chen if the app starts and immediately exits the most likely cause is that your Microsoft VC redistributables are not up to date. Follow the instructions in this thread to make sure you update them and then retry. Let me know how it goes. The latest redistributables are here.

If the project sounds OK in cakewalk but the exported file sounds different there are only a few things that can go wrong. 1. The progran you are using to playback the file is not playing it back flat without processing. (This can happen if you are playing it through a different device than what cakewalk is using, such as your onboard soundcard) 2. You are exporting the master bus but the project has tracks or other buses that are outputting directly to hardware outs. To troubleshoot 1: Load the exported file back into cakewalk as a new track. Solo it and check if it sounds the same. You can also phase invert the track and play it back from the start of the project. If the file is identical it should phase cancel and you will hear silence. To solve the problem in 2: Export with the source category set to entire mix or pick the "What you hear" export preset. This will guarantee that you are exporting the summed mix of all outputs. Generally you should always ensure that all tracks and buses feed a single master bus (that outputs to your main hardware stereo outputs) and export that bus only.