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Noel Borthwick

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Everything posted by Noel Borthwick

  1. You probably have a ton of audio snap markers in your project. You can tell if the size of the CWP file itself is very large. If you aren't intentionally using audiosnap you can flush all audio snap markers in the project from the AS toolbar. Select all clips open the toolbar, right click the power button and choose Clear all audiosnap markers. Then when you save the project file it should reduce the size. You may also have takelanes or other data hidden that contributes to the file size. To upload you will need to use dropbox.
  2. DXi’s are still supported by Cakewalk. TTS1 is a legacy product that is no longer maintained by roland so we don’t have the means to update it or fix problems.
  3. Yes its a shame that they didn't test their code in Cakewalk. I will look into whether its possible to detect a mismatched output count at load time and do some internal surgery to the project. No promises because that is really convoluted to do and honestly I would prefer spending that time on other more important things. The plugin could trivially have checked if the persisted version was earlier and NOT exposed the extra output in that case.
  4. VST doesnt spell anything out which is why there is this mess of incompatibilities. Kontakt solves this by always exposing a large pool of outputs and even though you can change assignments that is done INSIDE Kontakt and transparent to the DAW. I spoke to a dev there and he said that they never change the output routing even through the VST interfaces because its very poorly supported in DAW's.
  5. Seriously they added a new output to the existing synth in an update? Does nobody care about backwards compatibility? I guess nobody there actually tests their plugins in Cakewalk or they would have caught this immediately. Port routing in Cakewalk is based on the counts of outputs from hardware and virtual instruments. Port are a range of integers that include the entire set of instrument outputs. When you add or remove instruments we manage that namespace of ports by adding and removing items. But if a plugin does this behind our back it will mess up the ports in the project because the numbers will be off by the number of ports added or removed.
  6. I meant look for the most recently created wave file in the project audio folder. If recording failed for some reason halfway through the file should still be present.
  7. You should be able to install the old version of melodyne and then upgrade it from the melodyne UI itself afik. As long as you have a legit Melodyne essential serial number it should upgrade to the latest Melodyne Essential version. If you have trouble contact Celemony support and they will help you out.
  8. We've verified that the latest version they posted works OK now and doesn't remove files anymore.
  9. Here are the release notes. “X64 VC Redist no longer removes runtime files when run with /installer /passive switches.”
  10. Ha they responded to my request yesterday. Glad they posted it. We’ll test it today.
  11. The rollback installer is listed in the first para of the release notes.
  12. Most of the fixes you see (and there have been thousands) have come as a direct result of users submitting crash dumps or project files with demonstrable issues. Its the only way for software to improve. Bugs wont fix themselves unfortunately
  13. They definitely goofed, so if any program installed the latest MS redist it would actually uninstall stuff the first time you ran it! The bug was the first install removed some files and the next one put them back. Windows update doesn't install that AFIK however so it would have likely been one of the programs you updated.
  14. @Glenn StantonThe 053 installer installs the same redistributables that the 04 release did. We did not update them because there was a known Microsoft installer problem that I posted about here. My best guess is that you directly downloaded the new Microsoft redist (or waves had you download that) and that messed up your install.
  15. Its not clear if you are asking about BandLab issues or CbB. We can't assist with problems related to the BandLab Mix editor since there is a different team managing that. Contact support to report issues with BandLab. Also there is no interaction between the bandlab software and Cbb so one cannot affect the other.
  16. Which previous version specifically were you running earlier? Have you tried a rollback to verify that its related?
  17. @Sidney Earl GoodroeMost likely something independent on your system changed. What was the previous version of CbB you were running - have you tried rolling back to see if its actually related to this release? What plugins specifically are taking longer to load.
  18. You may want to contact the plugin vendor to fix their issue as well.
  19. This error is because you are running Win 7 which is an out of date and unsupported OS and you are missing updates to TLS protocols. Read this thread for a solution. I meant "Browse BandLab Projects" sorry. Its also referred to as the bandlab library view.
  20. @jsg follow the instructions here on capturing a hang dump and send it to me. We should be able to see what is hanging from there.
  21. We can't possibly solve crashes with every known plugin. They have to be addressed by their respective vendors. "Normally reliable" doesn't necessarily mean that they will not crash if they have bugs that are latent. That said, what specific problems are you seeing. The only way for us to investigate is if you actually submit crash dumps to us. Follow the instructions to capture a crash dump. A white screen is a hang and you can also capture a dump for those. See this article for more info.
  22. You may as well install Platinum since you own it. There are several bundled plugins that will be useful to you. You can skip installing content that you dont need. The basic installation won't occupy any significant disk space.
  23. @Hillmy Thanks for the dump file - I investigated it. It happens because the plugin doesn't complete its processing while you are changing presets and because cakewalk waits for it to finish processing it hangs. Its actually faulty multithreading on the plugin's part. However the actual hang happens due to some thread safety changes we made for 06. I am fortunately able to work around the problem and have implemented a fix. You should be able to prevent the issue for now by changing presets only when the engine is off. (turn off the engine button on the transport when not playing)
  24. Yes just make sure that your are able to successfully log in from Cakewalk and from then onward no user intervention is typically required. You can verify it's working by doing a check for updates from the help menu and opening the BandLab library view from the file menu.
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