Noel Borthwick

This has been discussed in multiple threads. Here is the Activation FAQ. What do you mean by "bandlab does not take my credentials"? Are you referring to sign in via the Cakewalk application or from BandLab assistant? Are you running Windows 7?

Its all about demand. We had a working partnership with Softube when we were selling SONAR. Now that its free perhaps its not such an attractive business justification for them. If enough customers ask for it they may reconsider it. We do plan on introducing some more prochannel modules in the future but like everything its gated by time I also plan on making a new VST3 prochannel specification to allow VST3 plugins to expose PC functionality (today it is VST2 only) If any developers are interested in writing custom prochannel modules contact me and I can share the specification.

Absolutely! Its very common for plugins to share common state across all instances. In fact this is likely the root cause of the bug so you should pass on this information to SSL. We are also in touch with their engineering so if there is any thing they need from us you can ask them to contact me. Yes VST plugins are nothing but dlls and individual instances live in the same dll. With Waves you can have a single dll (the waves shell) hosting all their plugins. Its less likely that different plugin types will share common state but its really up to the manufacturer to how they implement it so its not far fetched that if a channel strip stopped working an open bus compressor may have the same issue. Since you are a developer you know that if there is global state shared and that state is modified unexpectedly it will affect all clients that use that state. Does the problem only affect already open plugins or does it also affect newly inserted plugins of the same type?

@Jacques Boileau I doubt that its related to your install. If the plugin UI stops working after playing for some time it looks like an internal bug in the plugin (memory leak, or some overflow condition maybe). You should report this to the plugin vendor with any steps you remember and perhaps send them a project file for diagnosis. Only they can help with this issue since it is unlikely to be related to Cakewalk.

Yes that is confusing and someone else also reported this. As mentioned we'll consider it for a future update.

@Andres Medina I looked at all your crash dumps. The Amplitube crash is fully caused by the plugin. Cakewalk is in fact idle when the crash occured. Unhandled exception at 0x00000000723A6AE3 (AmpliTube 4.vpa) in TyC 0205 Patiamigos v3 1-7_04052021_191813.dmp: 0xC0000005: Access violation reading location 0xFFFFFFFEDABCC328. The second file is a crash in the prochannel bus compressor on one of your buses. I'd like to investigate this further, so if you can reproduce this please let me know. Its hard to say what caused the crash just by looking at the dump file but the plugin's internal state is corrupted so its possible that heap corruption caused the issue. Unhandled exception at 0x00000000471E5CB7 (PCS-BusCM.dll) in TyC 0205 Patiamigos v3 1-6_04052021_171612.dmp: 0xC0000005: Access violation reading location 0xFFFFFFFE47227160. All your other dump files in the public.zip are caused by you running with an old automation dll. Are you using an old version of @scook utilities to load the application? Perhaps you have already fixed this since your other dump file doesnt have this issue. If not reinstall Cakewalk since you have a wrong dll there which is going to cause crashes. The dump shows that you have a different version of cw130Auto.dll. Unhandled exception at 0x000000000DFF0E88 (CW130Auto.dll) in _03202021_103005.dmp: 0xC0000005: Access violation reading location 0x0000000000000000. CW130Auto.dll CW130Auto.dll *C:\Program Files\Cakewalk\Shared Utilities\CW130Auto.dll N/A Yes No matching binary found. 121 26.11.0.99 11/25/2020 11:25 AM 000000000E840000-000000000E88F000 _03202021_102636.dmp In the next release the application will validate this on startup and display a warning message.

@ET440 its not a driver issue. If the app is exiting after changing patches its most likely some plugin is corrupting the heap. unfortunately these issues are very hard to pinpoint and it may affect different apps differently since its corrupting memory randomly. You should definitely report this to the plugin vendor as a memory corruption issue. If this is reproducible please let us know and we can also follow up.

@Andres Medina its working as expected, source category tracks today only captures the output of tracks. To capture the destination it would have to do the tracks one by one and capture the output bus. Some others have also requested this behavior so we’ll consider it as a future option.

Actually the realtek onboard audio chipset itself works fine. It works great with WASAPI. The issue here is the poorly written ASIO driver. We did some research on this a day ago with a Realtek ASIO driver that ships with ASUS laptops and it doesn't even pass the host test from the ASIO SDK. The driver returns a sample rate of zero and fails when Cakewalk queries it for all supported sample rates including 44.1. I have no idea how this driver could work at all!

Thanks David, What version of the Generic ASIO driver do you have currently? I’d like to report this to Steinberg for investigation as well.

The Realtek ASIO driver is the culprit here. You can use WASAPI mode (exclusive or shared) if you dont have a different audio interface. WASAPI works well with Realtek devices.

@David GovettThis is not a focusrite issue. Most likely your issue is the "Generic Low Latency" ASIO driver that is installed on your system. If you freeze frame your video you will see that the pop ups are emanating from that driver. Look for this driver on your PC and uninstall it. I know some old versions of Cubase or their plugins installed that. Let us know what the manufacturer of that driver is by looking at the file properties when you find it. I'm pretty sure that once you remove it you wont have this issue. Cakewalk doesnt need this driver since WASAPI mode is sufficient and preferred for accessing soundcards that don't have ASIO drivers. If you can't easily find the driver and uninstall it you can do this: Go to this registry key in regedit and look for "Generic Low Latency ASIO Driver" HKEY_LOCAL_MACHINE\SOFTWARE\ASIO Then copy the CLSID value search for it. You should find it embedded under the CLSID key below HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\ For me it looks like this HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{52EBAE30-47E4-483F-B87B-770314306005} Then under that key's InprocServer32 value you will see the path to the ASIO dll. Go to that path and rename the all dlls in that path with a .bak extension or something else. Restart your PC and now that ASIO driver should no longer be loaded by Cakewalk.

@Anders Madsen if you can reproduce it could you send us a crash dump?

What device and driver mode were you using when you had the issue? You can post screen shots if you aren’t sure.

There are no specific changes to the engine that would affect the core behavior, if anything CbB is a lot more efficient. You are probably running into Windows 7 legacy stuff. Cakewalk is compiled with the latest Microsoft tools compared to SONAR and perhaps that may account for some minor differences. More likely you have tweaked your system for SONAR in some ways and CbB is configured differently. Re crashes please submit any crashes you encounter for investigation. There are details in my sig about crash dumps. We've fixed hundreds of crashes that occurred in SONAR so CbB is more stable for most people by a long shot.

Ive seen some plugins take long irrespective of available CPU. They may be artifically throttling the processing speed. You can try bypassing the plugins to find which ones slow down. Render is also gated by disk access. Also you can speed up by setting the bounce buffer size high in the audio configuration settings.

@Cecelius2 thanks for following up. Please keep us posted on the status of this issue.

@sreams please report this to the Video card vendor and also to Microsoft via the feedback channel. @Pete Brown may be able to follow up after you log a feedback report on Microsoft. This is likely on the driver vendor to fix it however.

@eric chevrier The crash is in the UI for the prochannel EQ. However I cannot determine what led to that crash. All I can see from the dump is that the crash happened on an instrument track strip. Something odd is that I do not see any EQ loaded by your project. Questions: Can you verify whether any of your instrument tracks have the EQ enabled? Can you remember specifically what operations you did leading to the crash. Also more importantly, is it reproducible? Did you get any prior error messages pertaining to the EQ when loading the project. Does the error happen with only one project or all, How many tracks have the EQ enabled?

Hi folks, this is the FAQ channel so please don't post specific problem reports here. @eric chevrier I've replied in your other thread.

The issue quoted has already been solved for the next release as reported in the thread scook linked. The resolution for now is to use BandLab assistant to activate. If you are running Windows 7, this is a reminder that Windows 7 is not actively supported or tested by Cakewalk (or Microsoft) so you use it at your own risk since issues like this can crop up.

The only reason a Wav64 is created is if the wave file exceeds 2GB. Make sure you select exactly the length you want to export on the timeline. The duration will show in the export audio title bar. You can also use the new Export toolbar and set it to export a selection. Other factors that can lead to a wave 64 exporting is if you are exporting at high sample rates or at 64 bit resolution which will create bigger files. Additionally in the export dialog ensure you are selecting the file type of WAV and not Wav64.

Please post questions like this in the techniques forum which is more appropriate.

Hi @sreams there is nothing especially expensive cakewalk is doing when moving the mouse over track names. I suspect something video driver related since the cursor does change.

What audio interface and driver mode? Do you have Cakewalk set to share the audio device with other applications?