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Noel Borthwick

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Everything posted by Noel Borthwick

  1. What your see when zoomed in is the raw audio not the preview audio. Preview audio is computed from averaged out windows and stored in the Wov files. If you don't see it when zoomed in then it's not there and I wouldn't worry about it.
  2. The licensing is per user and we allow a for generous number of machines, more than most users would need. The actual count is not specified today but if the system is abused it may result in activation being revoked.
  3. This is raw engine performance optimizations so it won't magically solve bugs in plugins unfortunately 😉
  4. Thanks for your feedback. The last update is possibly the most important performance update we’ve done in more than 15 years actually. The work started with trying to resolve some somewhat unrelated timing discrepancies with VST’s and also to solve some severe problems dealing with huge synth projects. However, as part of profiling the app to find the root cause of these, as a happy accident I discovered a major bottleneck that was preventing the multiprocessing engine from efficiently load balancing. The reason this was not discovered earlier, is that the problem was obfuscated in some completely unrelated transport functionality and it never showed up as a problem earlier. Imagine searching for a needle in a haystack… The net effect was that the engine would be unable to independently process tracks as efficiently as possible. This had a knock on effect to all processing including our plugin load balancing technique. Once this issue was resolved many longstanding issues magically disappeared. We also fine tuned a lot of the VST processing code so now it has the minimum overhead, allowing for much better low latency throughput. It doesn’t stop there. For the next update we have been working on improving MIDI editing performance, better support for large scale projects, and resolving some longstanding MIDI rendering issues. Already multi-track PRV editing performance has been massively improved. We’re talking hundreds of times faster to perform certain operations!
  5. But are you willing to take the turing test? 😜 Re more friendly surface support yes we have lots room for improvement and I’m sure azslow himself would attest to that, but there is a lot that can be done today albeit differently from other DAW’s.
  6. It was likely the driver rather than the hardware but it's great that a simpler solution worked better.
  7. If you reported the issue to them its likely they fixed it. You can contact them and ask.
  8. I'm not sure why this is so confusing. Cakewalk makes multiple products. We always did. In fact decades ago we had a DAW called project 5 that was sold alongside SONAR for several years. Next is primarily targeted to songwriters and creators and is a streamlined yet powerful interface for users who dislike the complexity in other DAWs. Bandlab membership offers both products along with a bunch of other benefits. You aren't exclusively getting Sonar you're purchasing a bundle of services. There is no compulsion to use all of them and there are many who are on Mac's only who would never use Sonar, so it makes complete sense to have Next in the bundle. And Next is no longer in beta. It's officially released as part of Bl Membership as is Sonar. We have an ongoing beta program for both Sonar and Next like we do for all our products.
  9. @Sal Sorice I looked at your dump file. It appears to be a plugin Musio.vst3 thats blocking the app from shutting down. As you can see from the stack information, Sonar is trying to exit but the plugin has blocked it from shutting down. Contact the plugin developer and give them the dump file. Only they can fix this. > ntdll.dll!00007fffa618d144() Unknown KERNELBASE.dll!00007fffa3d0306e() Unknown Musio.vst3!00007fff45061737() Unknown Musio.vst3!00007fff450615d0() Unknown Musio.vst3!00007fff45061cdb() Unknown Musio.vst3!00007fff453ba1a4() Unknown ucrtbase.dll!<lambda>(void)() Unknown ucrtbase.dll!__crt_seh_guarded_call<...>::operator()<...>() Unknown ucrtbase.dll!_execute_onexit_table() Unknown Musio.vst3!00007fff44d63c82() Unknown Musio.vst3!00007fff44d63da8() Unknown ntdll.dll!00007fffa6109a1d() Unknown ntdll.dll!00007fffa614dcec() Unknown ntdll.dll!00007fffa614da7d() Unknown kernel32.dll!00007fffa540e6ab() Unknown ucrtbase.dll!exit_or_terminate_process() Unknown ucrtbase.dll!common_exit() Unknown Sonar.exe!0000000140a1a218() Unknown kernel32.dll!00007fffa54074b4() Unknown ntdll.dll!00007fffa61426a1() Unknown
  10. Is likely plug-in related. Contact me on PM and send me a dump file captured from task Manager. It will be big so you will have to compress and upload to a file share service.
  11. It's come to our attention that a very small number users have crashes on start up for the newest version of Sonar. The symptom is the app disappears on startup. This issue has been confirmed to be due to the presence of a corrupted Microsoft VC redistributable. Sonar relies on the VCRedist runtime at a very fundamental level for proper operation so a corrupted install will cause the app to crash in unpredictable ways. In all the most recent reported cases the problem was caused by to the installation of an old obsolete VC runtime some other applications. The available redists from a new Sonar installation looks like this in Add/remove programs. If you have lots of older redists than this and have startup problems, uninstall all the redists and run the latest Sonar installer which should reinstall the latest ones. Alternatively, you may also install the latest Microsoft redistributable directly from Microsoft and to do a repair install in the installer. Read this article for more info on this.
  12. If you are getting stutter on moving the mouse its a hardware driver level issue where your video driver is impacting your audio driver at the kernel level. There is nothing Sonar can do to alleviate this, and it will happen in any audio software. What audio interface are you using (USB or PCI)? In either case this is something to take up with the audio driver vendor or see if you can troubleshoot your graphics drivers.
  13. Send me the crq and dat file via a PM. Also please confirm whether you already have successfully signed in and activated sonar on your online machine. This will verify that you're membership is active.
  14. Not today. It's MacOS and windows only. It could in theory run on ipadOS but the UI would have to be scaled accordingly. Next has full PDC btw
  15. This is a plugin crash. Its crashing from Chandler_Limited_Zener_Limiter Sonar isn't even involved in the stack. The plugin is invoking a dll called necryptopp.dll which appears to be a cryptography dll. then crashes with an unhandled C++ exception. The plugin is invoking something which throws an exception and the plugin doesn't catch and handle the exception properly. I would forward your dump to the plugin vendor to fix if you want to use this plugin. Otherwise use safe mode to load the project and remove the plugin. TACK_TEXT: 00000001`fbddcf70 00000001`a44d2155 : 00000001`fbddd0f0 00000001`fbddd0f0 00000001`fbddd6b8 00000001`30bb0cc0 : KERNELBASE!RaiseException+0x69 00000001`fbddd050 00000001`fbddd0f0 : 00000001`fbddd0f0 00000001`fbddd6b8 00000001`30bb0cc0 00000001`e06d7363 : necryptopp+0x92155 00000001`fbddd058 00000001`fbddd0f0 : 00000001`fbddd6b8 00000001`30bb0cc0 00000001`e06d7363 00000000`00000000 : 0x00000001`fbddd0f0 00000001`fbddd060 00000001`fbddd6b8 : 00000001`30bb0cc0 00000001`e06d7363 00000000`00000000 00000000`00000000 : 0x00000001`fbddd0f0 00000001`fbddd068 00000001`30bb0cc0 : 00000001`e06d7363 00000000`00000000 00000000`00000000 00000000`00000004 : 0x00000001`fbddd6b8 00000001`fbddd070 00000001`e06d7363 : 00000000`00000000 00000000`00000000 00000000`00000004 00000000`19930520 : 0x00000001`30bb0cc0 00000001`fbddd078 00000000`00000000 : 00000000`00000000 00000000`00000004 00000000`19930520 00000001`fbddd0f0 : Chandler_Limited_Zener_Limiter+0x33a7363 SYMBOL_NAME: necryptopp+92155 MODULE_NAME: necryptopp IMAGE_NAME: necryptopp.dll This is the crashing stack. [0x0] KERNELBASE!RaiseException+0x69 0x1fbddcf70 0x1a44d2155 [0x1] necryptopp + 0x92155!necryptopp+0x92155 0x1fbddd050 0x1fbddd0f0 [0x2] 0x1fbddd0f0!+ 0x1fbddd058 0x1fbddd0f0 [0x3] 0x1fbddd0f0!+ 0x1fbddd060 0x1fbddd6b8 [0x4] 0x1fbddd6b8!+ 0x1fbddd068 0x130bb0cc0 [0x5] 0x130bb0cc0!+ 0x1fbddd070 0x1e06d7363 [0x6] Chandler_Limited_Zener_Limiter + 0x33a7363!Chandler_Limited_Zener_Limiter+0x33a7363 0x1fbddd078 0x0
  16. No worries. Sonar is alive and well and has been Production ready since the beginning of this year. We've already had 5 or more official Membership updates since the the official roll out with BandLab membership.
  17. Glad it's working well for you. In the next update there are a few more external insert improvements. - the ping signal is now shown on the return meter which makes it easier to troubleshoot connections. - ping is failsafe and always ensures that the audio engine is initialized -external insert no longer loses port settings when switching between friendly output names
  18. What that means is you aren't encountering the same problem. The change were discussing here would be in a future release of sonar. The issue itself is not new and has existed since the origin of the load balancing feature. Make sure you are trying it in Sonar and not cbb and if you have an issue that can be demonstrated make a project file and file an issue in a new thread please to avoid confusing this.
  19. Thanks for sharing a project to reproduce the issue. The problem has been around for awhile but was not noticed since likely not many people had the specific combination of factors. You have to be running projects with lots of delay and have plug-in load balancing enabled and have envelopes downstream or something that uses timestamp info. This particular project had 10000 samples of delay. The actual problem was a simple time-stamping issue and unrelated to latency compensation, though latency certainly makes it more evident.
  20. Thank you. Don’t take my word for it. Look at what’s been done. <Philosophical hat> Having concerns is normal - we all have concerns about different issues. Nobody knows what the future holds from one day to the next. Despite our best efforts something can come along and destroy everything overnight for any business. ahem - COVID? On the other hand, letting concerns paralyze you from enjoying the present is not healthy/productive. Enjoy what you have today…. </Philosophical hat>
  21. MIDInco firstly thank you for voicing your concerns respectfully to the community. Let me just say this - the Cakewalk team is comprised of dedicated and passionate people who believe in making creative tools for musicians. You may not know it, but most DAW teams are very small. Building DAW's is not a high profit margin industry in case you haven't noticed. To help catch you up - we've achieved a lot in the last six and a half years with BandLab... A lot more than we did under Gibson or even Roland. You can achieve a lot with small teams. Not only have we breathed new life into Sonar but we also built a new cross platform DAW - Cakewalk Next. which is very centered on music creation rather than production. For Sonar we've been laser focused on stability and the features we've added are very workflow centric. Our list of bug fixes since we started exceeds 4000 just looking at our ticket counts. I'll let you refer to the change log and make up your own mind as to the value we've brought. Here is the Sonar Change Log and here is the Cakewalk change log As far as the team goes there are a several senior members, some of which even go all the way back to the 90's. I personally started using Cakewalk in '92 and joined as a developer in 1997 on Cakewalk Pro Audio and I've worked on every single version of Sonar since. And my shoe size varies depending on the vendor I buy it from ?
  22. The video exposes a single stereo audio track to the Media foundation audio decoder which is what we're using to extract MP4 audio. So im afraid there isn't much we can do in this case. Sonar is not a video editing application so if you have more complex video formats you will have to externally extract the audio. I also tried this in a different DAW sand had the same results as Sonar.
  23. You cannot since it has expired. This forum is for Sonar not Cbb by the way.
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