Noel Borthwick

@Milton Sica I sent you a message with instructions to troubleshoot further.

@siordanescu just PM'ed you to try and get some more information.

@siordanescu did you retest this just now?

@tecknot Can you describe what problem you are running into with the current performance module? It supports displaying up to 32 cores.

@Heinz Hupfer we investigated this. I think you may be confusing project templates with track templates. Mix scenes do indeed save properly with project templates. Track templates on the other hand do not save mix scenes.

This isn't a problem with Cakewalk. Its poorly written drivers that don't flush their state on abnormal termination. Cakewalk already attempts to shut down drivers whenever an exception is detected. Not all crashes can be caught by the app so this is something that has to be handled by drivers themselves. Most well behaved drivers can survive the program being force closed from Task Manager as well.

It should be fixed now in BandLab assistant as well if you retry. Sorry about that.

The hotfix has been officially released now so you can get it through BandLab assistant if you don't already have it. The build is 25.11.0.63

@Martin Vigesaa Yes 25.11.0.63 is the correct build. Are you setting the latency from the slider in Preferences or by opening the manufacturer's ASIO panel (Click the Asio Panel button)? You should be able to set the latency from the ASIO panel. Please don't use the latency slider since it would appear that your driver has bugs handling it.

Hi @Olaf I'm sorry to hear about your issues. Even though it may seem that its related to the .11 release I suspect that they are coincidental, since many of the areas you had issues with have not changed in this release. Whats possible is that your audio setup got reset when you installed 11 initially and your audio settings changed. Other than that there are no changes to audio latency esp for ASIO. I suspect most of your issues may be related to your audio device if that is the only device you are using. The Audigy 2 is an end of life old device with no current Win 10 drivers. What version of Cakewalk were you using prior to this update? If you send me a link to your minidump files (as listed in your screenshots) I can see if the crashes reveal any further information for troubleshooting.

Thats great. If they need any assistance from us let them know they can contact me.

In newer builds you can directly drop multiple wave files into take lanes and it will create new take lanes as necessary.

Classic symptom of a plugin that has internally crashed and is now generating denormals or bad floating point data.

Tip for the future. Open the project in safe mode by pressing Shift while opening. Then click Yes to All. The project will open intact with all plugins but with any open plugin windows will be closed.

@Milton Sica try setting the StopEngineOnPanelOpen value to true in preferences / audio / configuration file and see if that addresses it.

@David Baay in Preferences | Audio | Audio configuration you can reset the configuration to defaults. This is the preferred way to set the audio configuration to factory defaults. It will keep a backup copy of your current settings should you need to go back as well. No need for manually locating the ini file.

Great to hear that we were able to help resolve this issue for you. A systematic process of elimination is the best remedy when you have system specific issues like this because it can be easy to draw the wrong conclusions. If you could contact the plugin vendors you were in touch with who claimed it was a Cakewalk bug that would be great, so that they don't continue to spread misinformation to other users We'll also try and put together a KB of known third party problems and troubleshooting techniques that might assist others. Now go make some music

For the record this is a 100% third party problem that affects other DAW's on affected systems, not just Cakewalk. Future note to other plugin developers who are quick to blame Cakewalk @AxlBrutality were you able to verify that your Cakewalk LP plugins no longer need the ini file setting to override open GL after you uninstalled Nahimic?

@Greg Wynn Ripple edit is definitely off by default so no change there and nobody else is running into this. Regarding export its likely something that locked the wave file and prevented Wavelab. Again please try and repro it and follow the steps I posted to troubleshoot further. Inputs and outputs reassigned its likely that you ran into the issue where the update was prompting for the first run startup onboarding dialog when you ran 11 for the first time. We've already fixed that in the hotfix. I suspect that your issues were related to your settings being set to default values. If you can still reproduce the dropout issue please note the error code that is shown in the engine stop message since that describes the cause. There is a numeric code listed there. If you press the help button there it will show all the code descriptions. There are no changes to rendering audio in this release so any issues with clicks you are seeing while seeking audio may be related to your buffer settings.

@kagunmarxThis looks like your plugin itself is crashing. The crash is not in Cakewalk but inside the plugin. Also your dump file is from the 2019.09 release and not the latest 2019.11 release Unhandled exception at 0x00007FF8CA528CD7 (Multi Band Gate.vst3) in The One-R_12032019_220652.dmp: 0xC0000005: Access violation reading location 0x0000000000000000. Multi Band Gate.vst3 Multi Band Gate.vst3 *c:\program files\common files\VST3\Multi Band Gate.vst3 N/A Yes No matching binary found. 262 1.00.6.1 12/3/2019 4:10 PM 00007FF8CA4D0000-00007FF8CAA69000 The One-R_12032019_220652.dmp Please contact the plugin vendor and report the dump file to them. Try inserting one of Cakewalk's VST plugins in the effects bin or something from another vendor and check if its crashing. This is completely unrelated to the new release.

Most ASIO devices will auto switch to the sample rate requested by the host when you load the project, but some require you to explicitly change it via the ASIO driver control panel or via a physical switch on the audio interface. Also note that changing the value in preferences only changes the sample rate for NEW projects. i.e if you load an existing project that is already locked to a certain sample rate, changing the default sample rate value will only affect NEW projects not the currently loaded one.

@Greg Wynn Did you save the exports that don't open in WaveLab and can you open the same wave file in CbB itself? Were you doing a realtime export? The only thing I can think of is that somehow the file was somehow in use still and you opened it prematurely in Wavelab. What format and bit depth did you export as - was it wave64 or a 64 bit wave file? If you saved a version that won't open in other programs send it to us for analysis. >>I’d been encountering audio engine stops randomly What audio interface are you using, what driver mode and did you get an engine stop message? What was the error code listed when you get a stop.

@Greg Wynn ripple is definitely not enabled by default by the application. Its may be that you accidentally clicked the button when trying to something else in that area of the screen.

That's definitely a relevant observation thanks. It's likely what is triggering opengl to do whatever it's doing to hang the Cakewalk UI.

@Martin Vigesaa thanks for your report. Have you updated to the latest hotfix yet? Also try setting the StopEngineOnPanelOpen value to true in preferences / audio / configuration file and see if that addresses it. We have not had any issues with other focusrite devices in our testing. Are you running the latest focusrite drivers?