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Jesse Jost

2020.05 updater services restored

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Hi all - unfortunately we had some issues with CbB updater services this afternoon. We're happy to report that systems are currently back online, so updating should work as expected. Please accept our apologies for the outage. Hope you like the new release! 🤘

Best,

Jesse

 

 

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Thanks

Just downloaded and installed 26.05.0.039

 

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Not work the download service: 

Image 1: Select the adons install with Cakewalk

Image 2: Im select Drum replacer

image 3: 145 minutes after: not download the second file 

Res: imposible install of Cakewalk...

PLEASE ¡¡¡HELP!!!!

1.png

2.png

3.png

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I have managed to install Cakewalk in administrator mode, but it does not allow me to install the addons, it gets stuck if I try to download the extras

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Posted (edited)

I can not install add-ons (Studio Instrument Suite and Drum Replacer). I choose, click "install" and nothing happens.

(BandLab Assistant v5.2.0)

https://youtu.be/G6C0FZwxbrw

Edited by zakoul

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7 hours ago, Enriquelab said:

 

I have managed to install Cakewalk in administrator mode, but it does not allow me to install the addons, it gets stuck if I try to download the extras

Try now

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Does this issue also include other update problems. Over the weekend I had issues on my studio pc. I was receiving a error 300 or 100 when I tried to refresh my activation. I tried multiple methods including a fresh start, removing all registry files and files all together. Trying to offline activation and all had the exact same problem. 

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I am relieved this was fixed. I was losing my mind. I did a complete uninstall of CdB and add-ons, including manual removal of files and registry entries, and turned off every firewall and antivirus I could think of. I ran Assistant in Admin mode, as is often advised, and encountered most of the issues reported here--download doesn't start, or it completes but installation doesn't start, etc. In the end I managed to install CdB, SI, Drum Replacer, and Melodyne--I have no use for Theme Editor--but I had to do it incrementally, on piece at a time, over a 24 hour period. I was hugely relieved to see things back to normal, and felt vindicated when the CdB group on Facebook directed me here. At least I had the sense to back up and later restore my VST folders, so all of that is back in order without having to do full reinstalls of every 3rd party plugin. Lesson here? Next update I DON'T uninstall anything, and if Bandlab Assistant downloads are wonky I must be patient because I most likely has nothing to do with anything on my end.

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