Noel Borthwick

This is an audio driver issue not a redist problem. If you are using a non native asio driver that is your problem. Use WASAPI shared mode and not ASIO mode if the driver hangs when starting Sonar. We don't support ASIO4All and its variants.

Its literally explained in the first post on this thread. Generally if running the latest redist installer didn't resolve your issue then you have some other issue. Are you using an ASIO driver like ASIO4All or a variant of that? If so that is likely the cause for your hang.

Generally, most promo's tend to be for new customer acquisition. Also, it requires a bunch of backend work to implement promo's that extend existing customer subs , so most companies don't do it this way.

This is not an error. There were different tiers for the BandLab sale and indeed just a few licenses at $0.99 so that's not a typo. If you had bought in at the right time you would have got it at that price. Its important to note that this promo is a general Bandlab offer - its not directly targeting Cakewalk users. It's very common marketing technique for companies to have holiday promo's like this. Google does volume limited promo's like this all the time as well.

Rolling back is not going to solve anything if the problem is external. If you post a crash dump file we can tell you why its crashing.

There has already been a dedicated thread for redist issues for ages. We don't need more threads. This is a Windows problem not a Cakewalk issue. Its happening to other apps as well. All we can do is guide users to solve the problem themselves. All our latest installers automatically attempt to repair the redist. There isn't anything further we can do. If anyone has problems beyond this I suggest contacting Microsoft support.

Although sonar can have very long projects in absolute time, there are limitations to musical time. This is an area that can be improved. PS. when we adopted wav64 as a wave file format back in Sonar 7 we tested really long projects. I remember testing files that were a month long and running test recordings for many days.

Have you actually tried the same project in cbb? If you can share a link to the project file with us we'll take a look.

That's the assigned project file song title. You can change it from the media browser.

I believe mpeg 4 audio files should import into Sonar as long as windows sees the codec. What problem specifically are you seeing.

Its 100% backwards compatible. It just won't import old bugs However, there is no good reason to uninstall the old cbb. The footprint is quite small and its handy if you ever need to compare how something works as compared to the old version.

After further investigation, we are in the process of updating our installers to auto repair a broken redist installation. This should help alleviate ongoing issues with corrupt redists. If you have the problem, please download and run our latest redist installer which now attempts to restore a broken C++ redist installation. Our main Sonar and Next installers (as well as CbB installer) should be also updated shortly with similar capabilities. Also read the main article on this for more information.

After further investigation, we are in the process of updating our installers to auto repair a broken redist installation. This should help alleviate ongoing issues with corrupt redists. If you have the problem, please download and run our redist installer which now attempts to restore a broken C++ redist installation. Our main Sonar and Next installers should be also updated shortly with similar capabilities.

Those redists themselves look good to me. I have no idea why they got affected. You may want to update the screenshot by expanding to show the version number.

Please don't do a clean install. Its the last resort and in many cases, it causes more setup issues than it solves. If you installed other apps my money is on them installing old buggy versions of the Microsoft redist installers. This is why Microsoft released a universal redist installer that we now use.

I had one user who had that issue and I had him search for Visual C++ and first remove all resists, then run the latest Sonar install (or our redist installer) which installs the latest redist as well as the proper Microsoft legacy redist installer. That was the only thing that fixed it for him. As I said, I don’t know what is causing this. Its very odd if its breaking and you aren’t aware of any installers that were explicitly run, The only thing I can think of is maybe Windows update did something. I would use the feedback app in Windows and report this to Microsoft. Its crazy how brittle their visual studio redist has become over the last year.

Don't do a clean install of Cakewalk it's definitely not required in this case. This is almost 100% a case of damaged or mismatched redistributables. I really have no idea why this is happening, but my only explanation is some other software is installing bad versions of the redists. Please follow the instructions in this link and first remove all the redists and then run the latest Sonar installer or use our redist installer to put back the latest good versions.

I misspoke. Actually, you can use Quick group along with permanent groups as long as you start the operation from a control that is not permanently grouped. Quick grouping and permanent grouping are two different operations. Permanent grouping is when you assign a bunch of controls to predefined groups (A, B, C...) and set up their relationships to each other via the group and group manager menu items. Quick grouping is a temporary state where it auto groups controls for selected tracks and operates on them. Since the key is CTRL for this you cannot engage quick grouping from an already permanently grouped control since the modifier acts as an override in this case. We can't use shift either since shift is used for accurate editing mode.

Quick grouping is mutually exclusive to permanent grouping. If you want to quick group first information any normally grouped controls.

This is BS sorry. Crash dumps get looked at by all our developers.

This is the Sonar forum. Please keep posts focused on Cakewalk Sonar. We don't support Sonar Platinum anymore. This issue was addressed in CbB back in 2021.

You don't consider the program working on high definition displays functionally better? One of the big complaints about cbb and earlier was that it was blurry on high definition 4k monitors. Regarding "bundles", like it or not it's how every vendor operates. Cakewalk has had bundled products and services for 20 years or more. You have to justify whether the cost of product for the features you will use is worth it for you, rather than looking at what you won't use. FYI I personally use about a 10th of the services in any given product I have.

Its possible that AD2 somehow overwrote something then. Not that I'm aware of. However, I have no idea how Microsoft manages its redistributable installer. We simply run their latest installer. Their notes say "Redistributable installed on the machine must be the same or higher than the version of the Visual C++ toolset used to create your application. ” which to me indicates that they have a common redist now which is backwards compatible. If this is the case, then another app can come and downgrade that and break other apps. This is the only explanation I have for how these redists are routinely getting trashed for some people. I will create a support ticket but I doubt MS will even know how to troubleshoot this.

Here’s the thing - even if a program installs a “bad” redist, that particular program may work, but it can break a different program that was built using the newest version of the redist. Honestly I’m not sure who’s fault this is - is it a buggy redist installer from microsoft or just that the new redist installers are not compatible with old obsolete ones resulting in this hell. I’m curious if the other programs you installed were prior to installing the latest Sonar or before? Its pretty frustrating since we get blamed for it but its really out of our control. We could consider statically linking the dependencies that we need but then our exe size gets huge.

That is true in general but the universal installer that we now use from Microsoft should cover most bases. We also install prior VC 2005, 10 and 13 installers (as supplied by Microsoft). The issue here arises with redundant duplicates from old VC installers or incompatible toolsets. This is the important info from Microsoft “Visual Studio versions since Visual Studio 2015 share the same Redistributable files. For example, any apps built by the Visual Studio 2015, 2017, 2019, or 2022 toolsets can use the latest Microsoft Visual C++ Redistributable. However, the version of the Microsoft Visual C++ Redistributable installed on the machine must be the same or higher than the version of the Visual C++ toolset used to create your application. ”