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Niky Serrano

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Posts posted by Niky Serrano

  1. 11 minutes ago, e-cue said:

    Website is tripping here.  Takes it out of my cart if I’m logged in.  Won’t let me complete the purchase logged out (keeps looping).  

    I accepted the cookies.  Tried Safari, Chrome, Firefox. I’ll try again in a few hours.

    For me all worked as expected

  2. 3 hours ago, cclarry said:

    Not for me...I believe that if you already own it you won't be getting it

    This is another problem that many customers have

    Here my 2 cents

    @Peter - IK Multimedia please, take this scenario into account to speak internally

    Customers who have paid for the library in the past (like me), cannot see the promotion to re-purchase the product. I understand that we cannot re-purchase the product again to receive a new serial, but it would be nice, to have the possibility of reactivating it with the promotion, and being able to download and install it again

    I don't understand the penalty to customers of this product. It does not make any sense

    • Like 2
  3. 15 minutes ago, MrFigg said:

    Looks like I already have it. All that sounds download within 90 days or whatever it is though...what the f is that all about.

    You can download the sounds during a limited time of days. You have 90 days at the moment.

    After these days, you have to reactivate or purchase the product again to be able to download it again.

    Imagine that you purchase a new computer or that your hard disk is broken and you need replace it. If you are not in the limited time window and you didn't keep the installation package or you have lost... you will have to reactivate or re-purchase again

    The amount of money to buy back is low, but it is an abuse. If you purchased a product, the normal is that you could download it always (forever)

    For me, "this" is one of the worst actions that a company could do. IKM does this, and a lot of people think that is normal, but is an abuse itself

  4. 8 minutes ago, Milan said:

    Clicking on My Products did it for me.

    Is not my case
    When I go to my old Miroslav license, and do click in the Sounds Download button, I receive this popup window

    image.thumb.png.bd7add024390c194514c1dcc412841b4.png

    From my point of view, is the worst customer experience I have seen

    I purchased this product in the past, I can not download it, and I can not get it now as free

    Incredible!

    • Sad 2
  5. image.png.d3c9621f32e0eb86e9d2f4216225a7f3.png

    Free ukulele plugin utilizing Neo Orchestra Engine

    Note: Follow the instructions

    The downloading link is protected by password. The password will be the first capital letter for the product name “Cadenza Strings”. Okay. We admit it. We’re giving this incredible strings away in hopes of luring you in, of getting you interested in our other products. Yes, surprising as it may sound, we actually would like you to BUY something from us so we can keep the virtual doors open and keep on developing cool new products like our other amazing products like below

    https://neovst.com/cadenza-ukulele/

    • Like 1
    • Thanks 1
  6. An accurate emulation of the Neumann w495 3-band EQ

    Neumann w495 EQ’s were used to master 90% of the vinyl records manufactured from the 1970s to the 1990s. But even after this golden age, many mastering engineers still love this EQ. Why? Because the w495 has wide equalization curves that can be pushed to ridiculous levels while remaining musical. The w495 is an easy-to-use tone shaper for individual tracks. But It can also enhance presence and depth of an entire mix.

    But we’ve taken Pulsar W495 even further, adding all the key features you would expect from a modern EQ plugin, including visual curve editing for a fast workflow. From channel EQ to mastering EQ, Pulsar w495 is an easy-to-use powerful tone shaper, faithfully emulated from an iconic 3 band EQ.


    https://pulsar.audio/w495/

    • Like 6
    • Thanks 17
    • Great Idea 1
  7. Take care when you try to get the iZotope RX 10 Elements with more than one account

    I have a KVR account and I registered my account for the giveaway
    A friend of mine, registered other email in KVR but using my computer

    KVR has determinated an abuse from my/our side registering for the giveaway two accounts with the same IP, and they rejected the license for both, so I haven't received the license due this

    From my point of view, I consider this action as an extreme decision

    I am sharing this to inform you that KVR is taking some extreme actions with the requests that they are receiving

    • Like 2
    • Thanks 3
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