Holger Posted November 4, 2023 Share Posted November 4, 2023 Hello, since the latest update (the final) of Cakewalk bbl I have a serious issue with audio. When I change the audio interface (and therefore the audio driver) from Zoom H4n Pro to MOTU the whole project is silence. No more audio! I tried to change the project name, saved it under a different name, used the packed project feature, moved the projects to another PC. Nothing helps! I cannot bring the project back to play a single noise. Any ideas? Intel 5 11.Gen Windows 11 16GB Ram Link to comment Share on other sites More sharing options...
0 Holger Posted November 7, 2023 Author Share Posted November 7, 2023 18 hours ago, John Vere said: A screenshot of your busses including the Hardware bus with this project playing might be a good thing. Link to comment Share on other sites More sharing options...
0 Byron Dickens Posted November 7, 2023 Share Posted November 7, 2023 Unless my smattering of German has failed me, your master bus is going to nowhere. 1 1 Link to comment Share on other sites More sharing options...
0 DeeringAmps Posted November 7, 2023 Share Posted November 7, 2023 55 minutes ago, Byron Dickens said: your master bus is going to nowhere. Yeah, if he had shown the "outputs" section we'd know for sure. t 1 Link to comment Share on other sites More sharing options...
0 Xoo Posted November 7, 2023 Share Posted November 7, 2023 My German's not up to much either, but the "---" is what is shown in the None option in the English version. 1 Link to comment Share on other sites More sharing options...
0 John Vere Posted November 7, 2023 Share Posted November 7, 2023 (edited) This is the problem with threads like this as I think we all ask this question at least 5 times and we’re told it was set to the hardware. It is most likely just a communication problem. I guess best to ask for screen shots at the start as they often resolve issues that texting in different languages might not reveal. And then toss in all the geeky terminology. And the OP might not be aware of the hidden hardware bus. It's a hidden secret. The master output was the very first thing came to mind. Edited November 7, 2023 by John Vere Link to comment Share on other sites More sharing options...
0 Holger Posted November 7, 2023 Author Share Posted November 7, 2023 I hope that's the answer even if it means I'm a fool 😝 I cannot check it now but will do it tomorrow. Link to comment Share on other sites More sharing options...
0 Holger Posted November 7, 2023 Author Share Posted November 7, 2023 4 minutes ago, John Vere said: This is the problem with threads like this as I think we all ask this question at least 5 times and we’re told it was set to the hardware. It is most likely just a communication problem. Thank you! I really hope that you've found the problem! Shame on me if it is that simple but great to have support! Cheers Holger Will be back tomorrow and let you know if I can make this project audible again with only one simple click! 🙈 Link to comment Share on other sites More sharing options...
0 John Vere Posted November 7, 2023 Share Posted November 7, 2023 (edited) On 11/4/2023 at 6:05 AM, mark skinner said: Look at the output on your Master track. Where is it sending the signal ? Zoom ? Motu ? Nowhere ? The above was your first reply. So the answer/solution was given 3 days ago. 7 hours ago, Holger said: No for all 4 questions. And I cannot record new audio in this project when I add a new track, set it to record and try to record audio. Also, I cannot reproduce this problem when I start a brandnew project. I missed this answer as it was on page 1, This is also due to when you set the Master to "none" I just tested this. Setting to none turns off the audio engine. The reason most likely is this project was saved when no audio device was present. This defaults to "None" I didn't know this until I tested. Took a project and I set the output to None, save it and close. I open another project and it is correctly set to the hardware. Re open the project I saved with None, and it is still set to none so no Audio. If it's always been this way I've never noticed before because I guess I always have something connected. But problem solved and I learned 2 new facts. Edited November 7, 2023 by John Vere 1 1 Link to comment Share on other sites More sharing options...
0 Holger Posted November 7, 2023 Author Share Posted November 7, 2023 3 hours ago, John Vere said: But problem solved and I learned 2 new facts. Me too! I really hope and guess that we've found the problem. Thx again! 1 Link to comment Share on other sites More sharing options...
0 Xoo Posted November 7, 2023 Share Posted November 7, 2023 5 hours ago, John Vere said: I didn't know this until I tested. Took a project and I set the output to None, save it and close. I open another project and it is correctly set to the hardware. Re open the project I saved with None, and it is still set to none so no Audio. If it's always been this way I've never noticed before because I guess I always have something connected. But problem solved and I learned 2 new facts. What I see when I switch between devices on the same PC (MOTU in ASIO and my HDMI in WASAPI) is that if I have the hardware output set to the second output on the MOTU, save and re-open in WASAPI mode, then since there is only one hardware output on the HDMI, 2 doesn't map to anything, so the output is set to -- Nothing --. It's irritating, and I've been bitten by it a few times in the past. 1 Link to comment Share on other sites More sharing options...
0 John Vere Posted November 7, 2023 Share Posted November 7, 2023 Yes exactly an issue I ran into years ago with my Motu and Scarlett. To prevent that what I did to use the 3/4 outputs was I create a second master that goes to 3/4. . I then add a send pre fader on the master bus that goes to the second master bus. This way I can use 2 different sets of speakers solo or both using the send and the master fader. Now my Zoom L8 has 3 Auxiliaries so it is controlled with the interface not Cakewalk. I have lots of older projects that still have that second master. And of course that doesn’t interfere with the audio if the 3/4 are not connected to anything. The master is still available to 1/2 1 Link to comment Share on other sites More sharing options...
0 Holger Posted November 8, 2023 Author Share Posted November 8, 2023 Problem solved! 😊 Thanks again for the support! 2 Link to comment Share on other sites More sharing options...
0 Byron Dickens Posted November 8, 2023 Share Posted November 8, 2023 No offense, but if you hadn't been too smart to "need a manual" you would have solved this in five minutes. Link to comment Share on other sites More sharing options...
0 pwal³ Posted November 8, 2023 Share Posted November 8, 2023 28 minutes ago, Byron Dickens said: No offense, but if you hadn't been too smart to "need a manual" you would have solved this in five minutes. no offence, but why even bother posting this comment? 🙄 1 Link to comment Share on other sites More sharing options...
0 John Vere Posted November 8, 2023 Share Posted November 8, 2023 (edited) To be fair this was nothing you find in the manual directly. That said , the OP did have the answer in the very first reply but then claimed they had checked this and it was fine. Possibly this is just another one of those language issues that seem common here because we are very global. This is why screenshots are important. I’ve seen plenty of 3 page threads that if the OP had posted a screenshot in first post would have been resolved in first reply. Edited November 8, 2023 by John Vere 1 1 Link to comment Share on other sites More sharing options...
0 Byron Dickens Posted November 8, 2023 Share Posted November 8, 2023 1 hour ago, pwal said: no offence, but why even bother posting this comment? 🙄 No offense, but what happened to you were going to put me on your ignore list? You sure do love to jump in and get offended by things I say to someone else that don't concern you. Link to comment Share on other sites More sharing options...
0 pwal³ Posted November 8, 2023 Share Posted November 8, 2023 1 hour ago, Byron Dickens said: No offense, but what happened to you were going to put me on your ignore list? You sure do love to jump in and get offended by things I say to someone else that don't concern you. furry muff Link to comment Share on other sites More sharing options...
0 Holger Posted November 9, 2023 Author Share Posted November 9, 2023 15 hours ago, Byron Dickens said: No offense, but what happened to you were going to put me on your ignore list? You sure do love to jump in and get offended by things I say to someone else that don't concern you. Byron you said "no offense" how about just stick to it? 🤫 Link to comment Share on other sites More sharing options...
0 Holger Posted November 9, 2023 Author Share Posted November 9, 2023 18 hours ago, Byron Dickens said: No offense, but if you hadn't been too smart to "need a manual" you would have solved this in five minutes. 1. That's not true 2. It is never helpful to answer a question in a support forum with "read the *****ing manual (rtfm) or, in this case "watch this video" I'm glad that we've found the issue and I am grateful for the help! Just read the thread again, you will see what I mean. 1 Link to comment Share on other sites More sharing options...
Question
Holger
Hello,
since the latest update (the final) of Cakewalk bbl I have a serious issue with audio.
When I change the audio interface (and therefore the audio driver) from Zoom H4n Pro to MOTU the whole project is silence. No more audio!
I tried to change the project name, saved it under a different name, used the packed project feature, moved the projects to another PC. Nothing helps!
I cannot bring the project back to play a single noise.
Any ideas?
Intel 5 11.Gen Windows 11 16GB Ram
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