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Doug Rintoul

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Posts posted by Doug Rintoul

  1. 59 minutes ago, Jacques Boileau said:

    Yes! We have another few to scratch from the list! I am sure they are as glad as we are that we have gotten this far! This list is more than half way done! incredible!

    Thanks for participating to:

    @husker , the Blackhawks fan!   image.png.b46a2446327e641bddb1ff7b5a213ab6.png

    and

    @Marc Cormier, just an all around great guy! (Hey, with a French name too, he's got to be! 😋)

    And thanks to everyone who helped us get here! See you soon for the next round!

    GroverKen 14
    Brian Lawler 15
    Fleer 16
    DeeringAmps  16
    telecode 101 17
    InstrEd 17
    husker 18
    Marc Cormier 18
    Doug Rintoul 19 
    Larry 19
    kevin H 20
    Peter 20
    Bapu 21
    Eusebio Rufian-Zilbermann 24
    Me 24

    Could have sworn Larry's guess was 18. I thought I was the only one at 19.

  2. 7 minutes ago, Piotr said:

    Yep, I was not precise. They not extended yet. However they give a chance to extend which I believe will be used.

    Old news? Hm, I had to miss it then...

    I guess old news is relative. It was announced last Tuesday (Sept 21).

    • Thanks 1
  3. 1 minute ago, Grem said:

    So everyone understands, what's in bold is the key  points.

    IOW, the White 2A in amplitube ain't the one in T Racks. It may sound the same, but it ain't the same. And it comes with Amplitube, not T Racks.

     

    Just trying to keep post/page count up!!

    So what you are really trying to say is that the White 2A in Amplitude is not the same as the White 2A in T-Racks? Got it😝.

  4. 5 hours ago, Lulu said:

     


    It is quite sad seeing that even after posting and tagging @Peter - IK Multimedia for help, he posts jokes in the thread and replies to other jokes but avoids giving an answer to a customer asking a simple question; also upsetting finding that gentle users form this forum are actively dedicating more effort and time providing support to a customer than the company that is cashing in money.

    Thanks @Doug Rintoul, thanks @mibby

    Just out of curiosity, what issue are you trying to resolve?

  5. 2 minutes ago, Lulu said:

    I seem to be trapped in the abysm of the no-replies, 2 times through customer support forms and here through the forum but no way to get an answer. Seems to be quite an odyssey to get some customer support from IKM. 

    Try using this super secret link if it is a software issue:

    https://www.ikmultimedia.com/contact-support/sw/

    IKM actually wants you to search the FAQs first but it will eventually lead to the above link. If you have a hardware issue change the ending sw to hw.

    • Thanks 1
    • Great Idea 1
  6. 2 hours ago, TheSteven said:

    With a PA $25 loyalty voucher discount this deal becomes truly a no-brainer @ $24.99

    All I got is a measly $50 voucher. No good for me. I can't even find a $25.01 plugin to bring up my minimum spend to $75 so I can use my voucher.

  7. 16 minutes ago, Jacques Boileau said:

    IK site down, I repeat IK site down! Mayday! Mayday!

     

    Should return soon enough... 😉

    It is still down. Now IKM has to extend the GB by at least 16 minutes to make up for the lost sales due to the site being inaccessible.

    • Like 1
    • Haha 1
  8. 1 hour ago, Peter - IK Multimedia said:

    Also, nobody can accuse me of not using all the tools at my disposal just to win a casual bet :D  Since...

    We have a new challenge!

     

    The Group Buy is in full force. Things are going so well that there's an exciting new challenge about to begin: reach 20,000 participants by the end of September, and we'll extend the Group Buy through October!

    Now I wish I didn't have everything already so I could join in on the excitement. 

    • Like 1
  9. 32 minutes ago, kennywtelejazz said:

    I'm not here to play  "games " After reading your post it is pretty clear to me that you are  the only one in this exchange playing a game . 

    I had no idea that you held aspirations of becoming an IK customer service rep . I think you need to learn how to handle criticism directed at the product line  if you want to go there .  Do yourself a favor if you want to go there and  don't forget " the customer is always right "

    Your psychic powers leave quite a bit to be desired because you got it wrong again Cleo . I have the whole Amp 5 series except for 2 . Sach & Dime Bag 

    What do you call you coming after me ? You could have left my post alone and moved on .It was a reflection of how I felt about the situation.

    But ! No ! you couldn't help yourself because  you saw an opening in my choice of expression and words  that clearly opened the door for you to throw your little passive aggressive spin directed at me and my words .

    You want to go there with me bring you A Game . I don't do Passive Aggressive .

    Once again Cleo your psychic powers need an adjustment ...

    I don't enjoy  wasting my precious time ....2 .5 Gigs original program install , 2.5 Gigs update a few weeks ago , 2.5 Gigs patch fix this week .

    As much as I love to play out of my Vintage Amps Amplitube 5 does work out pretty nice  w headphone s at 3 AM while I am trying to keep peace with my neighbors  .

    Say you like that huh ?  there's more where that came from 🤪

     

    Kenny

    Kenny,

    I am sorry if I pissed you off. It was not my intent nor was I trying to play games with you. You are right, I should have left well enough alone and not responded to your post at all. Having done so, let me see if I can explain myself a bit. If what I say does not help deescalate the situation, then ignore it and move on. I have no interest in antagonizing you further. I honestly do not get off on such interactions.

    The "game" I was referring to was the one of doing updates. It does seem like you cannot please every one; there will always be someone who will be upset with you no matter what you do. I was not trying to be a customer service rep; in fact my comment regarding having to download the whole Amp5 when you only own one or two plugins was meant to be a criticism.  That comment was not directed at you at all. All I was saying was that the install and update process could be more streamlined, and that is something it sounds like you agree with. 

    To be honest, getting a thumbs down was kind of a bummer. My response was an attempt to minimize the effect on myself. 

    Doug.

    • Like 2
  10. On 9/17/2021 at 9:58 AM, kennywtelejazz said:

    So what ! I paid for this product didn't I ? 😉

     

    Seems like you can't win in this game. People complain when you don't update often enough. People complain when you update too often. I guess IKM could implement an incremental patch system so that you do not have to download the whole batch every time. What is probably more onerous is that you have to download the whole of Amp5 even if you only own one or two plugins. 

    On 9/17/2021 at 9:58 AM, kennywtelejazz said:

    Whaat now the feelings police are gonna censure my posts if I'm not giving out 2 thumbs up  for the inconvenience IK is putting me through  🤪

     

    You think you are being censured? Then why am I still able to read your post? Rather, I think it is what people call giving a different perspective. It is not really IKM's fault you have a crappy Internet connection.

     

    On 9/17/2021 at 9:58 AM, kennywtelejazz said:

     

    this is why I use the real amps I own for everything I do musically ....

    So why are you downloading the update again?

    • Haha 2
  11. Well that is it for me. I have ridden all the rides in the amusement park, some more than once. I'll will stick around to see how this thing turns out. Oh, the drama! Oh the suspense. Besides, I need to see if I get kicked off the island when this thing reaches 19. 

    • Like 2
    • Haha 1
  12. 2 hours ago, Brian Lawler said:

    Once we hit 16 I will have everything that IK is offering (that I didn't already own).  Now I really am glad I didn't pull the trigger on TS3 MAX a couple months ago, because I will get there for about $200.   👍 

    The only thing I am really missing that the GB won't fill is the extra gear you get with AmpliTube 5 Max. I completed my T-Racks 5 to Max level without buying Max, and I don't really care about SampleTank Max. I know this has been said before, but I wish they would make the extra AmpliTube 5 Max gear available in this group buy.

    • Like 2
    • Great Idea 1
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