Peter - IK Multimedia

17 hours ago, Fleer said:

Peter, you’re needed in the Group Buy thread. 

I tried to answer something politely in that thread and got my head sliced off.  We'll share any information about the group buy when we have it.  There's an email out about the future of the group buy too, that should be informative.

47 minutes ago, Bapu said:

@Peter - IK Multimedia Will MODO Bass 2 be included in Total Studio Max 4?

I assume so since we add what has been released since the previous version there'd be no reason not to.  But Total Studio 4 MAX is not on the calendar at the moment so there are no specifics tied to it (though those specifics would be more toward pricing rather than inclusions historically)

2 hours ago, Eusebio Rufian-Zilbermann said:

So, on the topic of the differences between Max and the GB, but asking more directly

In addition to the presets for individual instruments, does Syntronik 2Max also have presets for multis?

If the answer is yes, is there some way (e.g., a free download) to get those Syntronik 2 multis if you have purchased the corresponding instruments separately?

1 hour ago, Doug Rintoul said:

I have sent a message to support asking if there is a way to download multis if the GB goes all the way. I'll let you know if they respond.

I also pushed the multis question to see if those will be unlocked at the top tier.  I'll bump that request Monday.

Thanks to @User 905133 and @abacabfor posting the videos, I appreciate it.  Three heavy hitters there, I get to listen to Erik talk about our instruments once a week and it is a highlight even if it is a work meeting.

17 hours ago, Release said:

If anyone picked up the Syner-V synth, can you do ma a favor and check to see if the installer actually installed Parts 1 and 2?  

I only have parts 3-6 in the IK Product Manager folder which also means that any preset below the letter "F" is missing and I get errors trying to open.  I've reinstalled twice and it's no different.  

16 hours ago, David Baay said:

I have seen that happen previously with a Syntronik 1 synth. I ended up just manually copying the missing folders from the extracted installation files to the samples directory. Worked fine.

EDIT: on re-reading I see the issue is not just that the files weren't installed, but that they weren't even downloaded. In that case you can download the missing parts from the IK website, extract them, and run the installer.

There was definitely a Syner-V installer issue but the team fixed it this morning (Italian time), I just verified with our Testing Manager.  He's running through the rest to make sure all is good there though we haven't had reports of other installers with similar issues.

44 minutes ago, David Baay said:

Yes, I was making that mistake - cleared up a few posts later.

Sorry we keep pouring the salt into your math wound! ?

2 hours ago, David Baay said:

Indeed. I was mistakenly thinking the limit was 1/3 rather than 30%.  Tune in next week for another episode of Stoopid User Tricks. ;^) 

33% isn't a bad idea, though...  Nice for Larry Bird fans, too.

13 minutes ago, User 905133 said:

  

TY

YW.  I think Syntronik, MixBox, and T-RackS would fit VERY well into the ToneNET ecosystem.

On 4/24/2022 at 8:23 AM, Fleer said:

Hey, Peter, leave them sets alone!

On 4/24/2022 at 6:59 PM, Fleer said:

I’ll jump in if we can get ‘em all. 
 

 

 

 

I know. I know. 

If you don't eat your meat, you can't have any pudding!  Funny this applies to both of your posts

On 4/25/2022 at 6:10 AM, John Maar said:

Now that I understand that I need to repurchase v1 synths to get v2 capabilities, and that reaching the max via the Group Buy seems unlikely, it seems to me that I'd be better off  buying v2 MAX for $149 (the cost of 3 synths).

Unlikely? We've been crossing a new tier almost daily and I can't recall a group buy that didn't go the distance.  But I'll take $149 over $50 any day... I kid, I kid.

23 hours ago, User 905133 said:

BTW, a few weeks ago I started creating expanded presets to take advantage of these new features (just a few test presets-in-progress so far).  That's why I have been optimistic about the potential for Syntronik 2.   I had been planning on finding a way to share them. More recently, though I have been kind of hoping IK creates a community for sharing Syntronik 2 presets like they have with their ToneNet community sharing system for Amplitube 5 presets.

But, if IK isn't interested, to me that doesn't mean that other SYN2 users couldn't share presets elsewhere.  Does anyone know if  (or have thought on whether or not)  that would violate the IK agreement? 

If a preset doesn't share sound files/samples/etc it should be more than fine.  And yes, some of us here are pushing for ToneNET for every logical product outside of AmpliTube 5.  I'm with you on that front, 100%.

20 hours ago, David Baay said:

Looks like the GB is well on it's way to 10 freebies needed to get all 11 new instruments so I'm in now for the princely sum of $35 plus 15 JamPoints. Should have been able to use 16 but for some reason it only allowed 15. I demand to speak with the manager of this corrupt enterprise immediately if not sooner!!!

49.99 x 0.3 = 14.997 which rounds up to 15

Because v1 presets don't and cannot contain the Wave Sets that are mentioned in the FAQ so it would be literally impossible to edit them in the same way as V2 presets.

On 4/21/2022 at 5:53 PM, abacab said:

Yes, but let's be totally transparent here: "The Syntronik 2 version of the original 22 Synths adds new presets built using the updated Syntronik 2 engine that works with the new EDIT page, and it also adds the essential Wave Sets for each Synth that enable you to select the sound in each oscillator."

The v2 clearly adds NEW PRESETS to the 22 original instruments, but DOES NOT convert/upgrade the pre-existing v1 presets to the v2 format! Only the "new" presets supplied are in the v2 compatible format.

I believe that is the root of the confusion and  misunderstanding.

Right, because the v1 synths didn't and cannot contain the new Wave Sets so it would be literally impossible.

And I forgot to mention congratulations for getting to six for the price of one.  Well done, looks like seven for the price of one is around the corner.

8 hours ago, JT music said:

IKM is a giant company where its only interest is to get new customers based on irresistible offers and then ambush them with different update strategies where it very skillfully makes you fall on the path of infinite updating and the customer does not fall into the loss of the old and useless instrument. Unfortunately, the clients we have a number after the back and we are no more than that, a real trade IKM by which if not upgraded, lose the product, in my case, after having bought Modo Drums and bass before the unexpected but disreputable new update IKM I desidivo not buy never ANYTHING more.

I guess we're still doing this... You bought MODO DRUM 1.0 at a VERY steep discount.  You felt that getting three kits for less than $/€19/each wasn't a good deal, and then went on to claim you were paying for something "twice" when in fact you would be able to get all of the kits for a price that was far lower than most (and probably lower than most here except those that claimed it via the last group buy) paid.

And we're not giant.  I'm glad that people think that, it feels nice but unfortunately it just isn't the case.

On 4/22/2022 at 4:27 PM, User 905133 said:

There is a communication concept known as bypassing.  One person (or party) "knows" what it means by the words and phrases it chooses (and the way information is presented). However, the meaning others get is different than what the person (or party) intends.   When I see words like "clearly," "obviously,"  "completely transparent," and "more than people seem to think" as used in the above, I get the impression that there has been a lack of recognition of responsibility in the miscommunication.

"We said it clearly. [Hyperbolized implication to get the point across:] Its your problem that you didn't understand what we intended by our words."

Based on what I have seen many people in various forums (not just here) are confused or have been led astray by the words (and presentation) chosen to communicate Syntronik 2 messaging.

Please recognize the importance of people who buy and use IK's products when they tell you they did not read into IK's words (and presentation) and automatically understood what was clear to those on the inside. The "obvious," "completely transparent" explanation above ("you cannot edit V1 content that has wave sets that aren't there") is a meaning that in-house people (insiders) would have by virture of their existing familiarity with the product and the way IK uses language. The way I see it from the discussions of the issues, it is not at all obvious to others who don't have that insider knowledge.

Sorry to have to say this, but the people who have been trying to get clarification are not in error by seeking clarification if that's what you are implying by "clearly," "obviously," "completely transparent," and "more than people think."

IK "knew" what they intended to mean.  However, the intended meaning to many was unclear/confusing. Consider this specific example:

 

IK may have intended "Hosts previously purchased synths" and "Upgrades previously purchased synths" only to refer to what I and maybe others would call the underlying synth engine.  However, perhaps many users of Syntronik (like myself) consider the synths as products to include the instrument presets we acquired when we purchased the Syntronik synths.

Finally after almost two months of trying to get clarification, I think I have now come to understand what IK may have meant by the words as presented. 

To me this is a classic case of "bypassing:" IK meant one thing by the language and presentation above [synths = underlying synth engine only]; however, some of us considered presets to be included in the "previously purchased synths" [synths = synth products].

Communication is interactional. To some of us, it was not at all clear or obvious what IK intended to mean. So we sought clarification.

 

You picked that apart well but completely missed the point as I was replying directly to someone especially with the "completely transparent" phrase which was exactly what the person to whom I replied referred to, transparency.

Sorry but you seem to have taken things a bit to heart over an out-of-context understanding of my reply to someone.  I understand that you might want to take me and.or IK to task but I feel you completely missed the mark/target here as I've posted the FAQ from Erik Norlander himself which explains everything.  And the rest of the parts of the message that seem to offend you also refer to the FAQ that I've posted and to which I thought I was clear as well but I, too, can make mistakes.  In case that was missed, the FAQ is https://www.ikmultimedia.com/faq/?id=1431

Quote

I already have Syntronik Deluxe with the 22 original Synths. Why do I need to buy them again for Syntronik 2?

The Syntronik 2 version of the original 22 Synths adds new presets built using the updated Syntronik 2 engine that works with the new EDIT page, and it also adds the essential Wave Sets for each Synth that enable you to select the sound in each oscillator.

You can use the original Syntronik 1 version of these Synths with the free Syntronik 2 CS software. The presets will sound exactly the same, and you can edit the presets in the same way as in Syntronik 1. You will also have access to the new effects and step sequencer of Syntronik 2. But you will NOT be able to access the new EDIT page and use the Wave Sets since those require the updated sound content created with the Syntronik 2 engine that are only available in the Syntronik 2 versions of the Synths.

TL;DR - I think you completely misunderstood my reply, please refer to the FAQ which explains clearly and concisely.  That FAQ was the "interactional communication" you were seeking.  I now feel like I've fallen into a self-help book parody like Ricken's book in Severance.

New presets, it also clearly says the new wave sets so they are updated in a pretty big way.  These new wave sets did not exist in V1, so unfortunately (and I apologize that I thought also obviously) you cannot edit V1 content that has wave sets that aren't there...  I think that's completely transparent and shows you get more than people seem to think.

We have a FAQ entry now, words from the expert himself Mr Erik Norlander: 

https://www.ikmultimedia.com/faq/?id=1431

I already have Syntronik Deluxe with the 22 original Synths. Why do I need to buy them again for Syntronik 2?

The Syntronik 2 version of the original 22 Synths adds new presets built using the updated Syntronik 2 engine that works with the new EDIT page, and it also adds the essential Wave Sets for each Synth that enable you to select the sound in each oscillator.

You can use the original Syntronik 1 version of these Synths with the free Syntronik 2 CS software. The presets will sound exactly the same, and you can edit the presets in the same way as in Syntronik 1. You will also have access to the new effects and step sequencer of Syntronik 2. But you will NOT be able to access the new EDIT page and use the Wave Sets since those require the updated sound content created with the Syntronik 2 engine that are only available in the Syntronik 2 versions of the Synths.

12 hours ago, trager said:

Dynamite with a laser beam.

Guaranteed to blow your mind.

53 minutes ago, Fleer said:

You mean getting them all over again ?

Isn't it cheaper than buying Syntronik 2 SE?  You've met an IK group buy before, right?

4 minutes ago, Doug Rintoul said:

I think the issue is that, at least for me, even when a synth is V2, not all the V1 presets are included in V2, and it seems like you cannot edit the V1 presets in Syntronik 2. My understanding is that if you purchase Syntronik 2 or Max, your V1 synths are upgraded to V2 enabling you to edit the V1 presets in Syntronik 2. Can anyone verify this?

See my message, I state exactly what you get with these V2 synths.

10 minutes ago, Fleer said:

Thanks Peter, but when we get all new synths in the Group Buy and max out, what happens with our original Syntronik synths? Do they get the V2 treatment?

No the ones you buy in the GB are v2, but if you take this to the top tier that doesn't matter

I verified with our Testing Manager that the group buy synths are all V2 synths, so you get all of the instruments for the particular model/synth (factory content for both V1 and V2 versions), which includes the Tracks (Oscillator) options in the EDIT page.

Also note the counter isn't real time, it would stress the system too much in the past so it is only updated every couple of hours.

On 4/10/2022 at 1:30 PM, Dave Maffris said:

I'm very interested, as MODO bass has become a go-to staple for me, but with the addition of Fretless and upright models, it could take it next level, indeed. However, I'm looking for a better price at some point, until then I can cover these other models with other brands...plus, it's not out yet, so pre-ordering is not quite as compelling. I'm sure at some point I will upgrade, it because I like MODO bass very much, indeed. 

 

Thanks!  At this time the 149.99 upgrade pricing minus up to an additional 30% off using JamPoints is the best price we have to offer.  Thanks for considering MODO BASS 2, much obliged.

On 4/9/2022 at 8:37 AM, JT music said:

Mr. Peter, the exact same thing happened with MODE drum, the whole forum exploded in anger and you did not appear saying the same thing, I understand perfectly that you defend the interests of your company that you represent but in this case everything is pure commercial marketing in favor of IKM and not for the client, check the comments in the Drum Mode thread and you will see what I am talking about.

I know exactly what you are talking about, and I replied in kind there.  You didn't pay twice, you have a problem with the pricing after getting v1 for a deeply-discounted price.  That is your prerogative and you are welcome to disagree with the pricing and I hope you consider other IK products and/or MODO DRUM 1.5 and MODO BASS 2 (since that's the actual topic of this thread) in the future.

I understand you'd want to refer people to a different thread implying that you didn't receive the reaction from other users that you did here but I can also assure people that the same thing was explained there.  If you get a plugin for a blowout price, the upgrade pricing for the next version takes that into consideration.  Sorry but you are not going to get a major update for free.

In the case of MODO DRUM you'd be paying 79.99 for three kits (and likely if you are an avid IK user you'd get up to 30% off of that using your JamPoints) which is at most 26.66 per kit and 79.99 is less than others charge for a single kit.  But you know this, I've explained it already, and you obviously do not want to purchase MODO DRUM 1.5 which is fine.

But if you keep saying the same things over and over in every IK thread because you are mad that we charge 79.99 after you paid 99.99 (or 69.99 if you had MODO BASS 1) for MODO DRUM 1 then you feel that 180 (or 150) - which is less than the crossgrade pricing and again you probably have enough JamPoints to shave off another 30% of so -  is too much for the full MODO DRUM with 13 kits plus all of the great features of MODO DRUM then I will continue to reply in kind and explain it again so it is clear to anybody reading exactly what is going on here.  Again, your prerogative but from this you can see that we took your use case into consideration fully before setting upgrade pricing.

For anybody concerned about the longevity of the iRig line of products, while they do hold up quite well we also have upped the warranty offering for them and added more value on top of that (better free software choices, USB-C cables included with compatible iRig devices, etc) to help ease your mind.   More information at https://www.ikmultimedia.com/news/?id=IKHardwareUpdates

Also note that a very similarly-built interface is nearly identical in build and functionality and when they upped the sample rate the price also went up while iRig HD 2 (again nearly the same build) did not increase in price.  That other unit retails for $179.99 while iRig HD 2 retails at $129.99 even after the unfortunately necessary hardware price increases due to the supply chain issues of recent times.  $50 less for nearly the same thing.

7 hours ago, JT music said:

You because surely I do not buy the plugins just before the update, otherwise I would not say that, in such a case for you I am a fool, you must be a millionaire who does not mind always paying for the same Full plugins, which should one should only pay once.

You wouldn't pay twice.  If you bought right before a paid update like MODO DRUM 1.5 you bought it at an extreme discount.  That discount is taken into account when the upgrade pricing is set.  You are free not to agree with that upgrade pricing being a proper value to you but you will still have the product that you purchased at a steep discount and which was (hopefully) worth what you paid for it for what it offered you at the time of purchase.

On 4/1/2022 at 2:59 PM, Syphus said:

I did not try the Tonenet yet , but I did notice that once I update Amplitube 5, I lost all my "Favorites" I had set.  Fortunately, there was not a lot, but still annoying.

@Peter - IK Multimedia - is there a way to save/preserve my favorites?

 

Syphus

I'm not sure what caused that so I'd recommend consulting IK Support to see if they have any better suggestions to get your favorites back.