I have to say I'm not too impressed with the unfriendly tone this thread has gone in, not to mrntion the lack of sense of humour., that aside I still am a fan of the cakewalk DAW, but it has some serious flaws.
fyi, I did infact use the help search function for my issue,
the info it gave back was not useful and very basic,
I had plugged that usb keyboard controller not too soon after it was d'l and it didn't work right off the bat, reason unknown.
I had assumed for this reason the controller was broken, until it worked first time and with zero issues in cubase,
I don't mess around with or change settings that I don't know the function of (rule 101)
the problem was inherant in the software for some reason, cause which is unknown.
I have used cakewalk for a year in audio for "mastering" and ignored midi
there are some problems with the software I have encountered,
the "manual" could be better
the forum could be better,
the daw could be better,
but I still like it, and it was free,
I managed to solve my own problem despite reading a "manual" and asking a "forum"
look at this completely different issue relating to midi playback which is not mentioned in any manual. plagued him for years apparently.