Missing 30th Anniversary collection

[Dave G]

It seems as though I'm missing the installer downloads for the Cakewalk 30th Anniversary collection. Even worse...I'm unable to obtain them via Cakewalk Command Center.

(I have their serial numbers in my Cakewalk account, so I had them at some point.)

The apps in question are: Drum Replacer Kicks, Modulator FX Chains, but most importantly, CA-X Amps!

I hope these apps aren't gone for good. Is there anybody who might be able to come to the rescue and locate a source for me so I can get them back?

Any help would be very much appreciated. Thanks in advance!

[Promidi]

I just checked my Cakewalk Command Centre and six 30th anniversary editions are are present under hidden (I intentionally hid them).

30th anniversary Anderton Collection FX Series
30th anniversary CA-X Amps
30th anniversary Quadcurve Presets
30th anniversary Modular FX Chains
30th anniversary Rapture Expansion Packs
30th Anniversary Drum Replacer Kicks

I also checked my Cakewalk account at https://legacy.cakewalk.com/My-Account/Products and the above products are listed there as well.

If you believe they should be listed, and they are not, then you might want to flick an email to support@cakewalk.com to get them to take a look for you.

I am assuming you are using the latest Cakewalk Command Centre (available from here: https://legacy.cakewalk.com/Command-Center)

[Dave G]

7 hours ago, Promidi said:

I also checked my Cakewalk account at https://legacy.cakewalk.com/My-Account/Products and the above products are listed there as well.

If you believe they should be listed, and they are not, then you might want to flick an email to support@cakewalk.com to get them to take a look for you.

I am assuming you are using the latest Cakewalk Command Centre (available from here: https://legacy.cakewalk.com/Command-Center)

I'm sorry, I believe I was misunderstood.

The apps are all listed in Cakewalk Command Center. However, I'm unable to download them or obtain them anywhere. I'm kind of frustrated that I may never have these again.

Mr. Craig Anderton, are you able to help with this at all -- a link or anything? Or suggestions from anyone are welcome and needed.

Either way, I'll contact Cakewalk and see if they could help. Thanks!

[Will.]

10 minutes ago, Dave G said:

I'm sorry, I believe I was misunderstood.

The apps are all listed in Cakewalk Command Center. However, I'm unable to download them or obtain them anywhere. I'm kind of frustrated that I may never have these again.

Mr. Craig Anderton, are you able to help with this at all -- a link or anything? Or suggestions from anyone are welcome and needed.

Either way, I'll contact Cakewalk and see if they could help. Thanks!

You literally can get support with this at Link

[Promidi]

Looks like this issue has now been solved.  I can now access all my older product downloads.

[Dave G]

7 hours ago, Promidi said:

Looks like this issue has now been solved.  I can now access all my older product downloads.

I concur. A few days ago, they indicated there was an issue with the download servers. They followed up this morning with the status of the issue.

It's confirmed that all the aforementioned add-ons are now once again downloadable via the Cakewalk Command Center, and working properly.

SOLVED. Thank you for your help, everyone!

Edited September 9, 2023 by Dave G