Peter - IK Multimedia

I'm happy to help, of course, and I think there's just a mild misunderstanding of the process.  I know I always have the "looking for a USB stick" anxiety when having to do things like this but in this case at least it won't require a very large one so that shouldn't be a problem I hope

14 hours ago, cclarry said:

I stand corrected...I did not have Custom Shop open...once I did that...white noise went away
and all is fine...my mistake

Better that than a bug!  Thanks for letting me/us know.  Whew

I guess I don't understand the question.  You would need to download the product to your computer which would require an online computer unless you are using a physical product.  You don't need a "stub installer" from your DAW (which I honestly don't quite understand fully either), you can download the installers for any of our products in your IK User Area per the first line in the FAQ:  "Make sure the latest plugin version is installed, available in the IK User Area > My Products."

You would transfer the downloaded installer to your offline computer, run the installer there, then follow the rest of the steps.

3 minutes ago, cclarry said:

I have the CS open when I use it, and every 30 seconds or so it gives white noise.
If I turn the plugin off, the white noise goes away....

That is not the normal behavior, with CS open in the background and connection to the internet there will be no noise under normal conditions.  I have bumped your ticket again, too, so when there's a reply you may want to let them know about this too.  Thanks!

AmpliTube 2 would be a 32-bit plugin.  You can run your AmpliTube 2 gear in AmpliTube 4 which is a 64-bit plugin.

Oops, also last day for the AmpliTube Krazy Deals! 

On 7/6/2019 at 8:51 PM, Tezza said:

If you buy the fender collection, does that come with amplitube or do you have to buy amplitube separately and the fender collection is an add on.

I did try the demo of amplitube but got rid of it, I don't like their shop mentality, everything was minus a feature that you had to go to the shop to buy.  Also, I don't think their install and authorization process is compatible with my DAW. I don't think you can download to a separate computer and then transfer the product over to the offline DAW, I might be wrong there though.

We do offer offline authorization.  Please check this FAQ for more details:  https://www.ikmultimedia.com/faq/?id=1045

On 7/7/2019 at 6:49 AM, cclarry said:

Yes, the Custom Shop has to be open, but the plugins force that when you open them in your DAW.
And yes, there is white noise every 30 seconds in Try Mode, which is also Lame...but I can understand
that, if they are in try mode, and you use them to make a hit record, without having paid, then IK is
losing out ( I jest of course)

There is no white noise at all in try mode if you keep Custom Shop open in the background and are connected to the internet.

For anybody having issues demoing, please check out the FAQ at https://www.ikmultimedia.com/faq/index.php?id=798

Now, through July 8th, 2019 we are offering an IK Krazy Deal of up to 73% off AmpliTube MESA/Boogie, Jimi Hendrix, Ampeg, and Fender Collections!

AmpliTube MESA/Boogie  €/$149.99 -->  €/$39.99
AmpliTube Slash  €/$99.99 -->  €/$39.99
AmpliTube Jimi Hendrix Anniversary Edition  €/$99.99 -->  €/$39.99
Fender Collection 2  €/$149.99 -->  €/$39.99
Fender Collection  €/$99.99 -->  €/$39.99
Ampeg SVX 2  €/$99.99 -->  €/$39.99
Ampeg SVX  €/$99.99 -->  €/$39.99

From July 3rd to August 5th, grab this elegant library for 50% off the normal price.

Miroslav Philharmonik 2   $/€499.99 --> $/€249.99
Miroslav Philharmonik 2 (boxed)    $/€529.99 --> $/€264.99
Miroslav Philharmonik 2 Crossgrade   $/€299.99 -->$/€149.99
Miroslav Philharmonik 2 Crossgrade (boxed)   $/€329.99 --> $/€164.99

The introductory pricing has been extended through July 15th!  So you have time to work out the kinks.

Note that there should be a TRY button next to each  tape machine in Custom Shop that allows demoing.  For additional help with demoing IK products, please check out the FAQ at https://www.ikmultimedia.com/faq/index.php?id=798

Thanks!

I'm not sure, but I can at least say that I reiterated the requests for a group buy and that people would of course want to see these in them.  I do also recall that in the last T-RackS Group Buy people requested the T-RackS 5 base suite be a choice too.  All of that has been relayed.

1 hour ago, Fleer said:

True indeed. Maybe better get them now ...

Though I'll do what I can - just to GET a group buy going, whether these are in or not!  It's a tradition.

4 minutes ago, Fleer said:

Hesitant myself. Then again, when the next group buy pops up and reaches 5-for-1 or more, I could get them four tapees and an extra plug for $80.

They are 99.99 each so you'd need to buy in at that level or higher (if they are in a group buy, that is, since they're so new...)

Note that we are entering the last days to get the special introductory pricing:

After June 30, The Tape Machine Singles will be offered for $/€99.99* each, and the T-RackS Tape Machine Collection featuring all four machines will be offered for $/€199.99* (a savings of 50% compared to purchasing individual models separately).

Note that we are entering the last days to get the special introductory pricing:

After June 30, The Tape Machine Singles will be offered for $/€99.99* each, and the T-RackS Tape Machine Collection featuring all four machines will be offered for $/€199.99* (a savings of 50% compared to purchasing individual models separately).

Thanks for posting the video, @ZincT and thanks to @Dave Maffris for the kind words and consideration.

Note that for those who were more interested in hearing individual, more dry drum hits should give this video a watch.  You'll get a great idea about how they sound on their own and obviously the focus on how they can be altered.

29 minutes ago, Grem said:

Waves got a 14gb Bass! Now IK got 20gb Cymbals!! Who's gonna top that? : )

Our newly-hired Kazoo sampling expert:  "Hold my beer."

Yes, 20GB is real (though an estimate, won't be EXACTLY that but close) mostly due as suspected by some due to cymbals being sampled.  Also, there is indeed no demo now as this is a pre-order as I see was pointed out and yes we are looking toward an early August release.

On 6/22/2019 at 8:35 AM, Sidney Earl Goodroe said:

I found it!!! The zone channel for zone 1 had somehow got set to channel 2!!!!

You must remember on the M-audio Keystation Pro 88 (old model) to press global channel button TWICE to set the ZONE channel!!

Thanks for your help.

Glad it is sorted!  And you were only one step away from also having to remember to stand on your head and spit wooden nickels to get it set up

23 minutes ago, Tiger The Frog said:

If you go on your Jam Points page on the site you can see what's about to expire...

 

This.  You can see earnings and spending of JamPoints once you log on to the IK site and visit https://www.ikmultimedia.com/userarea/jampoints/

Yes, the do (and before anybody asks, I'll verify yes they always have) after 24 months at the end of the quarter per http://www.ikmultimedia.com/jampoints/

Even I'll admit I bought this.    I had a few of them already but this was a bargain even with those.  Shhh, though, dont' tell anybody.

3 hours ago, Greg said:

I don't think feature wise anything is even close to Superior Drummer 3. What I also like about SD 3 is that it gets updated regularly.  

We of course did a competitive analysis including SD3 (as any serious company would do) and we absolutely offer as much if not more (like the infinite velocity layers, kick beater topology modeling, stick type modeling, 20-piece vs 16-piece kit  max # of elements, etc) and we'll update it as necessary but note that with modeling you'll find less rampant updating is necessary as with companies like AAS etc who mostly rely on major release updates because that's really what's mostly necessary.

Glad you are happy with their product, though.  I like what they do too. 

58 minutes ago, msmcleod said:

All my jam points have expired

I does sound good, but $299 is way too pricey for me.

If you have a 99.99+ MSRP product registered, you'd qualify for the 199.99 crossgrade pricing.  You can see what you qualify for by logging on to the IK site and visiting https://www.ikmultimedia.com/userarea/eligibility/

It will be revealed soon...