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Peter - IK Multimedia

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Everything posted by Peter - IK Multimedia

  1. I remember the day he was born. He looked up at me and he said “Mama, I am not a person. My body's just a flesh vessel for an immortal being whose name if you heard it would make you lose your mind.”
  2. @User 905133 - What "loophole" was plugged? You cannot choose something you already have, that's been the way since the start. If you have something as part of a bundle, you can choose that because those are not and have not been considered duplicates (only specific purchases of said product count as duplicates) from the beginning. What you are replying to is also not a loophole in any way, nor has it changed. The only things that have changed were additional products being added as entry points or free choices.
  3. Yes, we have the grace period noted on the group buy page too but you can buy from us and still get in on it when you receive your qualifying hardware. IK Support will take care of you at that time. So yes, squeak on in! Software too
  4. You and me both. You can find me exclaiming "but Wilson Pickett stood right there!!!" when I'm not feeling in the zone. Yes, me too. I have also tried to get some discussion around finding a way to even do some defunct studios like LeStudio but obviously that's far more difficult.
  5. If your song is as good as something like Wilson Pickett or Aretha Franklin recorded there, sure.
  6. On the special pricing, the inclusion of free choices counting toward the 5+ T-RackS 5 processors was pushed and implemented so this should be a lot smoother for many this time.
  7. An officially certified collection of the legendary studio’s live rooms, iso booths and more November 4, 2021 – IK Multimedia announces T-RackS FAME Studio Reverb, capturing the sound and vibe of FAME Studios and offering innovative controls for achieving the Muscle Shoals sound in any studio. Among recording artists, it's called the "hit recording capital of the world." For over 60 years, FAME Recording Studios in Muscle Shoals, Alabama, has produced an endless stream of iconic hits powered by a sound that simply can't be found anywhere else in the world, until now. Pricing and availability T-RackS FAME Studio Reverb is coming this November and is available for pre-order from the IK Multimedia online store and from IK authorized dealers worldwide at a special limited-time introductory price of $/€129.99* (reg. $/€149.99). Special pricing Owners of T-RackS 5, T-RackS 5 SE, Total Studio 2 or 3, Sunset Sound Studio Reverb, TASCAM Tape Collection, Tape Machine Collection, or 5 or more T-RackS 5 processors can log in and add T-RackS FAME Studio Reverb to cart to see an exclusive discount** at check-out. *All pricing excluding taxes **Exclusive discounts cannot be combined with JamPoints
  8. I wouldn't buy the microphones used for that session when they pop up on eBay.
  9. If I still lived in NJ, sure, there's some devil lore (and requisite pro sports team based on said lore) but now it would be more ghosts or pirates (which are actually combined for our upcoming new hockey team the "Ghost Pirates" - no lie, that's what they went with). You're welcome, happy to help. Thanks to everybody for spreading the word and for the "friendly" competition about Fred length.
  10. We'll definitely be reminding people that they should register that hardware as soon as they receive it! Also, hopefully some people realize that they technically could still purchase qualifying hardware in an actual store (like the Guitar Center opening in my backyard - Savannah, GA - this week) if they want to squeak in.
  11. Sorry to hear that. IK Support should be able to sort you out, though.
  12. Make sure you have the latest AmpliTube with the built-in Custom Shop and go to Account --> Restore My Purchases. If you hadn't had AmpliTube installed before you picked up the free amp, make sure it is authorized in IK Product Manager. You could even unauthorize and then re-authorize there if you want, though I believe the previous suggestion will work. If for whatever reason you are running a previous version, you can follow the first suggestion but using the then-separate Custom Shop application to do the Restore My Purchases function.
  13. Already on sale with the 49.99 intro pricing so it won't be on sale this year for sure
  14. I'm not sure but I'll send your ticket number in to our Support Manager.
  15. Our demos don't have white noise. Your mileage varied because you were experiencing abnormal behavior. I'm sure our support team can sort your issue out. It is not fair to say "that and very persistent frequent white noise" when it isn't at all part of the demo process and doesn't happen when the process is working as expected on someone's system (as is the rule rather than the exception which you seem to have experienced).
  16. @Jacques Boileau Weird since I highlighted their text and used the "quote this text" function of the forum. So it isn't as intelligent a feature as intended nor as I thought. Thanks for correcting that.
  17. If it is greyed out you are not able to choose it again as you and others are correct that bundled/collection/etc items won't be greyed out though.
  18. Note this on the group buy page: "WHAT HAPPENS IF MY QUALIFYING HARDWARE PURCHASE DOESN’T ARRIVE IN TIME? We’re offering a general 1-week grace period following the close of the Group Buy to register your qualifying hardware purchase. Or, if you receive your unit after that window ends, please register via the IK Product Manager and then contact our support team with your proof of purchase" You can authorize and it will unlock/register/authorize those products fully and correctly.
  19. @Grem Glad it worked out, we're definitely looking forward to next year to continue to make improvements and hopefully have a deal that can at least match this one if not surpass it. We're going to need to figure out how to give that one lucky 2022 Group Buy participant their free @InstrEd (and only give a free MIDI controller to another random person, plus whoever wins InstrEd will have to show proof they have no MIDI controllers at all and sign a contract agreeing to not buy or receive on for at least one year).
  20. Correct, please check from bottom up. I prefer most recent at the top, but... that's not how it is in this case. I have made my feelings known, though. The most recent buttons at at the bottom should show your multiple choices/
  21. Your presets should be available in both standalone and DAW plugin versions of our products. If you are using model presets you would right click the model and choose there, but that doesn't seem to be the issue from what I can tell anyway. I'd suggest providing details about your DAW and which IK products/presets you are having issues with to support and I'm sure they can figure it out. 9/10 it is about file permissions when it comes to presets and the like.
  22. I understand you are frustrated but you seem quite aggressive toward me and/or IK. Just trying to help. I didn't know that pointing someone to the right place to report an issue to get fixed was a bad thing. Learn something new every day. You are welcome to post wherever you want, but the only thing that might get fixed with that is your frustration and likely only temporarily. I'm also confused by this apparent connection/obsession with IK "making bank" with this promotion. That does not and has never had anything to do with supporting our customers. We always have and always will. We also have indeed "made bank" on a regular basis or we wouldn't be celebrating 25 years in business but again I don't know that has anything to do with an issue you are having with one of our products or the effectiveness of any resolution to that problem. If you open a ticket you can likely get to experience AmpliTube 5 like others here whose experience is a much faster opening and overall smooth experience. Others may have noticed some irregular/high CPU usage and of course that can and should be reported too. The support team takes their jobs seriously and will gather data from multiple people who report an issue, try to recreate it and (most important) assess any similarity/common threads (pun intended) of a problem and get it resolved for those who are having it. A trackable support system that allows a company's support staff to gather and share data is much more effective a means to resolving issues than finding posts and making guesses based on scattered information. Either way, I'm sure any issue can be resolved and if anybody has opened a ticket and they are not satisfied with how it is going or needs me to bump someone for some clarification I can and surely will. I'm willing to help and I do understand that frustration can result in aggression so just let me know if and when you do need/want my assistance if you haven't had luck with the support system. Thanks!
  23. That's also something to report to the team as that is clearly an indication of an issue and AmpliTube 5 takes far less time to load for others so it is likely something the team can identify and help with.
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