fadffy

Thx, bummer I missed it when UJAM was included

1 hour ago, locrian said:

SPARKLE was a Focusrite Sound Collective freebie last July?

No, it was part of Protools Inner Circle (July or August)

But I do not know if they still include it now or if it was only a time-limited freebie

Did you get also UJAM – Virtual Guitarist SPARKLE?

In July they included it but I do not know if they still give it for free now

57 minutes ago, simon said:

still showing as 1.1 in my account (and confirmed in the download). I wonder if that's a paid upgrade ?

EDIT

https://8dio.com/product-updates/

yes 1.3 is the latest....I wonder how I get it ?

I would contact 8dio directly and ask them, I bought Requiem some months ago and got v1.3.

Maybe you bought it long time ago and you are been still given an old download link to the v1.1 but surely they will update the link for you to the latest v1.3 if you let them know; as far as I know v1.1. to v1.3 was never announced as a paid update.

I have received a $10/10€ coupon from UVI but I do not have any intention of using it, if anybody wants it let me know.

P.S.: might work or not on other account, I do not know 

Tried endless "deauthorize-authorize-restore purchases" combinations and finally got it sorted.

This is the only way it worked for me, only in this exact order fixed it for me:

1- Deauthorize Syntronik 1

2- Deauthorize Syntronik 2

3- ONLY re-authorize Syntronik 2 (if it went well, you should see that Syntronik 1 automatically gets authorized as well)

4- Restore purchases on Custom Shop

5- Done (at least for me) - as a side note, if you installed your IK products in a different path than the default one, add it to the configuration of Syntronik 2 and rebuild the database

I am loving the "stupid" in the url

10 hours ago, Doug Rintoul said:

Try using this super secret link if it is a software issue:

https://www.ikmultimedia.com/contact-support/sw/

IKM actually wants you to search the FAQs first but it will eventually lead to the above link. If you have a hardware issue change the ending sw to hw.

8 hours ago, mibby said:

I actually had luck with yours @Lulu.  I went into my Order and clicked "Contact Us" link at the bottom. It took them a few days (and I'm sure they're sorry they answered) but they got back to me...

It is quite sad seeing that even after posting and tagging @Peter - IK Multimedia for help, he posts jokes in the thread and replies to other jokes but avoids giving an answer to a customer asking a simple question; also upsetting finding that gentle users form this forum are actively dedicating more effort and time providing support to a customer than the company that is cashing in money.

Thanks @Doug Rintoul, thanks @mibby

On 9/22/2021 at 12:38 PM, Lulu said:

@Peter - IK MultimediaAs a customer, what is the correct way to get in touch with customer support?
I have tried twice through the form at https://www.ikmultimedia.com/contact-us/ without any response.

I seem to be trapped in the abysm of the no-replies, 2 times through customer support forms and here through the forum but no way to get an answer. Seems to be quite an odyssey to get some customer support from IKM. 

@Peter - IK MultimediaAs a customer, what is the correct way to get in touch with customer support?
I have tried twice through the form at https://www.ikmultimedia.com/contact-us/ without any response.

For who might wonder if this would qualify for the IK Group Buy; it does not... at least, it did not work for me.

16 hours ago, Freyja Grimaude-Valens said:

Is everything good with the website now?

Yes, it seems that they have fixed it

Freaking oscillating prices!!
I bought it a couple of weeks ago with a 30% off promo resulting in 70 bucks total and thought I was getting a bargain.😡

According to my Kaspersky Total Security 2021, 8dio website is infected by a trojan script right now.

Beware if any of you are purchasing from 8dio now, wait until their developers fix the infection.

Kaspersky warning message:

Prevented downloading of a dangerous object

Prevented downloading of a malicious file or other object designed to infect your computer with malware that will slow it down, break the system or lead to other problems.

You were protected from downloading this object by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 9/10/2021 4:56:42 PM

Web address: https://8dio.com/

Reason: object is infected HEUR:Trojan.Script.Generic

Those suckers owe me 5 purchased licensed; in 1 week it will be 1 year since I bought the licenses and they never delivered.
Phone calls, emails, letters, never received a single license of those 5 - nor the paid money back.

If I were you I would put my hard end money on any other shop with a trustworthy reputation.

Doing some quick research online, I seem not to be the only one robbed by them:

https://www.trustpilot.com/review/bax-shop.co.uk?stars=1

https://www.trustpilot.com/review/bax-shop.de?stars=1

https://www.trustpilot.com/review/www.bax-shop.nl?stars=1

https://www.trustpilot.com/review/bax-shop.es?stars=1

https://www.trustpilot.com/review/bax-shop.it?stars=1

https://www.trustpilot.com/review/bax-shop.fr?stars=1

Anybody needing a $99.99/ 99.99 Euro entry at nearly half price?

Enjoy:
Fender Collection for $58.36 / 49.60 Euro, which gives you a Group Buy entry at level $99.99 / 99.99 Euro
https://www.musicstore.com/en_US/USD/IK-Multimedia-Fender-Collection-License-Code/art-PCM0016421-000

13 minutes ago, Fleer said:

And if I’m not mistaken, that (minus JamPoints) resets all downloads. Still, shouldn’t have to pay anything. IK is one of the only devs charging for downloads. 

Indeed, they should definitively change this business policy and level up to the same Free unlimited re-downloads offered by every other serious brand.

4 minutes ago, cclarry said:

Yes.....seriously.  You have 90 Days to download your sounds, then the links expire, and if you
want to use them again you have to pay $10

Yes, it works that way but actually you have 180 days and not 90 days to download them

5 minutes ago, Jacques Boileau said:

Hey, maybe, just maybe it will jump right to 6 freebies when it finally updates, who knows! 🤣

And this is exactly what they just did (but to 5)..... 5001 participants..... funny and mysterious 

6 minutes ago, Matthew Sorrels said:

Based on the VI thread I bought Majestica 1.0 yesterday before the 65% off coupon expired (it was supposed to expire yesterday).  In theory that should have netted me the Century Ostinato Strings and Majestica 1.0 plus qualified me for the $20 upgrade to 2.0.  The $20 upgrade coupon did show up today.  But the Century Ostinato Strings are still missing in action.  And it looks like the 65% off coupon is still good, so I'm basically out $20 more than if I hadn't believed them.
 

Contact support and they will add Ostinato to your account.

It is a bug with their system that is adding it as a $20 purchase; therefore for their automatic system you should not qualify for the free Ostinato.
I have just bought Majestica 2.0 (I did not own 1.0 version) and, indeed, appears as a $20 purchase but I paid full price, they told me they will fix the issue in some days.

Might not specifically apply to your case, though, as per your Majestica 1.0 initial purchase but may serve to any other buying 2.0 without 1.0

The anniversary group buy has been published at Slickdeals.

If anyone here has a slickdeals account, you can Thumb it Up to help it gain exposure to level up the group buy and we can all get more tasty freebies.
https://slickdeals.net/f/15212653-buy-1-get-2-free-get-up-to-a-total-of-25-products-for-the-price-of-one

On 8/6/2021 at 11:04 PM, Anxiousmofo said:

I recently signed up for the free 3 month trial of Composer Cloud and am really enjoying it.  I can't say much about the merits of Opus yet, but it feels much better to work in aesthetically.  I always thought Play seemed a bit archaic in its presentation.

It is mighty fun to try the many libraries I always had curiosity about. Not sure I'd pay the normal asking price, however.

Need to try those backup singers.

I own a couple of EW products but I am unable to find anywhere the Free 3 Month Trial for Composer Cloud.
Could you tell me where to find the offer for the 3 month free trial?