Hannah Posted January 4, 2023 Share Posted January 4, 2023 I'm not sure why, many other people are able to use higher sample rates but I am stuck using 8000. Doesn't sound as nice of course! I was considering of maybe updating my audio driver, but I am running Windows 11 and there's no drivers on the HP website. My PC is an HP Spectre x360 15 df0xxx with 16 GB of RAM, i7 core processor, and has a NVIDIA GeForce MX150 GPU. I have 33.6 GB of 475GB on my current SSD. Any idea what could this be? Link to comment Share on other sites More sharing options...
Mannymac Posted January 4, 2023 Share Posted January 4, 2023 For professional Audio production you need an Interface with an ASIO Driver. Even a Scarlett solo will do: https://www.amazon.co.uk/Focusrite-Scarlett-Solo-Audio-Interface/dp/B07QR6Z1JB/ref=asc_df_B07QR6Z1JB/?tag=googshopuk-21&linkCode=df0&hvadid=344379515881&hvpos=&hvnetw=g&hvrand=5390826151476857481&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-781084951088&psc=1&th=1&psc=1 Link to comment Share on other sites More sharing options...
Gui Garibotti Posted January 4, 2023 Share Posted January 4, 2023 (edited) Have you tried the WASAPI driver? Edited January 5, 2023 by Gui Garibotti Link to comment Share on other sites More sharing options...
Hannah Posted January 4, 2023 Author Share Posted January 4, 2023 I had to make a new project. Someone told me you cannot convert sample rates. Haha, I'm new at this I don't know what I am doing. Link to comment Share on other sites More sharing options...
Hannah Posted January 4, 2023 Author Share Posted January 4, 2023 It's starting to act up again. Link to comment Share on other sites More sharing options...
bitflipper Posted January 5, 2023 Share Posted January 5, 2023 Even the cheapest generic onboard audio interface should be capable of 44.1 or 48KHz. What happens when you set the sample rate to 44.1KHz? Does the driver refuse to do it, or does it accept the higher rate but sounds bad (e.g. clicks and pops)? Link to comment Share on other sites More sharing options...
Kalle Rantaaho Posted January 5, 2023 Share Posted January 5, 2023 I've never heard of such a problem. As Bitflipper writes, any generic onboard card should manage 44,1 / 48 KHz without problems. That was the case already 30 years ago. I think we need more info about the whole setup. Link to comment Share on other sites More sharing options...
user 905133 Posted January 5, 2023 Share Posted January 5, 2023 (edited) 18 hours ago, Hannah said: I'm not sure why, many other people are able to use higher sample rates but I am stuck using 8000. Doesn't sound as nice of course! I was considering of maybe updating my audio driver, but I am running Windows 11 and there's no drivers on the HP website. My PC is an HP Spectre x360 15 df0xxx with 16 GB of RAM, i7 core processor, and has a NVIDIA GeForce MX150 GPU. I have 33.6 GB of 475GB on my current SSD. Any idea what could this be? I have HP minitowers and an older (win7 era) laptop that was upgraded to win 10. I suggest running HP assistant to get as much information about your system and if it is still under warranty, contact HP. 12 hours ago, bitflipper said: Even the cheapest generic onboard audio interface should be capable of 44.1 or 48KHz. 2 hours ago, Kalle Rantaaho said: I've never heard of such a problem. As Bitflipper writes, any generic onboard card should manage 44,1 / 48 KHz without problems. My previous HP laptop (also win 7 era, now dead due to overheating) had a sound issue recording digital audio when I first got it. I forget the exact details: either it would not record digital audio or it would not record digital at standard quality rates. Ultimately, I went to the sound chip's manufacturer (IDT) and downloaded an official driver that was for my laptop. I was never sure if HP intentionally crippled digital recording or if they just messed up in implementing the audio system. To verify that it wasn't my specific laptop, I went to Staples where I had purchased the laptop, and tried a demo. It had the same driver mine originally had and also had the issue. I didn't update the one at Staples, though I did report it to the service department. I am not a PC technician. There are others here who know more about PC and laptop internals thab I do. After checking that yours is a more modern HP laptop, I was reminded of my sound chip driver issue. I agree with bitflipper and Kalle Rantaaho, the on-board chip should be able to handle 44.1/48 KHz. The 8 KHz limit could be your settings. That is where I would start looking. But don't rule out a driver issue. It would be good to know what chip they are using for audio and what driver they have installed in case the issue cannot be resolved by working with the laptop's settings. Edited January 5, 2023 by User 905133 fixed typo Link to comment Share on other sites More sharing options...
Hannah Posted January 5, 2023 Author Share Posted January 5, 2023 I decided to download the Realtek High Definition Drivers directly from Realtek. This will take 2 hours. RIP my internet. Link to comment Share on other sites More sharing options...
Hannah Posted January 5, 2023 Author Share Posted January 5, 2023 (edited) For future reference please download Realtek High Definition Drivers here. Edited January 5, 2023 by Hannah Link to comment Share on other sites More sharing options...
Hannah Posted January 5, 2023 Author Share Posted January 5, 2023 @Mannymac ASIO drivers don't work with my version of cakewalk. It immediately freezes and crashes Cakewalk. Link to comment Share on other sites More sharing options...
Byron Dickens Posted January 5, 2023 Share Posted January 5, 2023 The Realtek ASIO driver is the worst piece of garbage known to man. You will be better off getting a proper audio interface. Link to comment Share on other sites More sharing options...
scook Posted January 5, 2023 Share Posted January 5, 2023 5 minutes ago, Hannah said: @Mannymac ASIO drivers don't work with my version of cakewalk. It immediately freezes and crashes Cakewalk. The RealTek ASIO driver is not suitable for DAW use. Set CbB to use one of the WASAPI driver modes. Link to comment Share on other sites More sharing options...
Hannah Posted January 5, 2023 Author Share Posted January 5, 2023 @Byron Dickens Like this one? I don't have much to spend. Link to comment Share on other sites More sharing options...
Byron Dickens Posted January 5, 2023 Share Posted January 5, 2023 I wouldn't bet on it. Never heard of that brand. Stick with a known reputable manufacturer of pro / prosumer gear. Focusrite and PreSonus are both highly regarded here. Link to comment Share on other sites More sharing options...
bitflipper Posted January 5, 2023 Share Posted January 5, 2023 I'm always reluctant to tell people to spend their way out of a problem. Sometimes, it's the only answer, but not always. That particular interface isn't one I've ever heard of. It could be fine, or it could be garbage. I'd stick with known brands such as Focusrite for entry-level interfaces. But again, I'd prefer to figure out what the problem is before throwing money at it. I'm still confused as to why you're "stuck at 8000". What happens when you try to set the sample rate at 44.1 KHz? Does the interface refuse, or does it let you set the rate but sounds bad? Link to comment Share on other sites More sharing options...
Hannah Posted January 5, 2023 Author Share Posted January 5, 2023 Yeah, it refuses. @bitflipper Link to comment Share on other sites More sharing options...
Steve_B Posted January 6, 2023 Share Posted January 6, 2023 Check that you dont have any other programs running that access audio that might be setting the sample rate. eg webcam. My interface is set at 48000, but I used to run the standalone Amplitube version4 and it would insist on setting the sample rate back to 44100. Just a thought. Steve Link to comment Share on other sites More sharing options...
Byron Dickens Posted January 6, 2023 Share Posted January 6, 2023 4 hours ago, bitflipper said: I'm always reluctant to tell people to spend their way out of a problem. Sometimes, it's the only answer, but not always Ordinarily I am inclined to agree with you but in the case of problems with onboard audio, substandard devices ( such as those garbage USB guitar cables) and bootleg drivers (ASIO4ALL, etc) the simplest solution is to pry open the wallet and get a proper interface which will instantly solve probably 90% of your issues. Link to comment Share on other sites More sharing options...
bitflipper Posted January 6, 2023 Share Posted January 6, 2023 16 hours ago, Hannah said: Yeah, it refuses. Let's start at square one. Do you see other sample rates offered in your Preferences? If so, then we can assume that the interface driver has informed Cakewalk that it supports them. If you choose a higher rate, does it "stick"? 2 Link to comment Share on other sites More sharing options...
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