Yuka Posted June 26, 2020 Share Posted June 26, 2020 (edited) Hello! I am using the Japanese version. After updating to the latest version, there are projects that can be opened and projects that cannot be opened, which is a problem. Is this a bug? Or is there something wrong? I can't even see the commonality of projects that can't be opened. what should I do... ※At the moment I was able to roll back. However, I would like to leave the post because the current rollback may not be possible with the next version upgrade. ↓Movie https://youtu.be/gqtPhpwnN_Y P.S. ↓The remains of the video posted directly will not disappear... sonar_report.mp4 sonar_report.mp4 Edited June 28, 2020 by Yuka Link to comment Share on other sites More sharing options...
reginaldStjohn Posted June 26, 2020 Share Posted June 26, 2020 Your video is blank on in my browser. I guess you could try to roll back to the previous version. Link to comment Share on other sites More sharing options...
Yuka Posted June 27, 2020 Author Share Posted June 27, 2020 sorry No matter what I do, the video is not displayed... You can ignore this topic. It's weird... Link to comment Share on other sites More sharing options...
HIBI Posted June 27, 2020 Share Posted June 27, 2020 @Yuka 問題のプロジェクトをクリックしてから、どの段階で読み込みが止まるのか（右下のトースト通知内容がどこまで進むか等）、具体的な状況説明があると問題点が見えてくるかもしれません。 また、何かエラーメッセージが表示される場合、エラーメッセージをキャプチャーして画像を投稿してみて下さい。その際、一時的に環境設定で表示言語を英語にし、英語のエラーメッセージを投稿する方が良いでしょう。 ちなみに、１つ前のバージョンに戻すロールバックインストーラーが用意されていますので、ロールバックして問題が解決するかどうかを確認する事も出来ます。（Current Release: 2020.05 スレッドにロールバックインストーラーのリンクがあります） 1 Link to comment Share on other sites More sharing options...
Starship Krupa Posted June 28, 2020 Share Posted June 28, 2020 I hear you Yuka, I sometimes get frustrated trying to post videos and images. Some hosts, like YouTube, just post the link and it works. Link to comment Share on other sites More sharing options...
Yuka Posted June 28, 2020 Author Share Posted June 28, 2020 @HIBI ロールバックで一度解決しました！ 動画も一度youtubeで投稿して対応しようと思います。 教えて頂きありがとうございます！ @reginaldStjohn @Starship Krupa I will post the video on youtube once and support it. Thank you for telling me! Link to comment Share on other sites More sharing options...
Starship Krupa Posted June 28, 2020 Share Posted June 28, 2020 It is difficult for me to be certain from your video, however it appears that Cakewalk is stopping before it creates your projects' UI (User Interface). Cakewalk can start projects in "Safe Mode" with plug-ins disabled or loading one at a time. The way for you to try this mode is to hold your computer's SHIFT key while you open the project. It is possible for conflict between Cakewalk, a plug-in, and maybe even something else to stop your project from loading before the UI is created, so Safe Mode may help you find this out or provide more information for Customer Support or other users to help solve it. I hope it helps and I wish you good luck! -Erik Link to comment Share on other sites More sharing options...
HIBI Posted June 28, 2020 Share Posted June 28, 2020 53 minutes ago, Starship Krupa said: It is difficult for me to be certain from your video, however it appears that Cakewalk is stopping before it creates your projects' UI (User Interface). The toast notification is stopping at "Almost done..." after passing "Creating UI..." in actual fact. 1 Link to comment Share on other sites More sharing options...
HIBI Posted June 28, 2020 Share Posted June 28, 2020 2 hours ago, Yuka said: ロールバックで一度解決しました！ とりあえず、ロールバックで解決したようで何よりです。 その後、再度最新版にアップデートしてみましたか？ 再度最新版にアップデートする事で、問題のプロジェクトが同様の状態に陥った場合、そのプロジェクトをサポート（開発陣）に提出する事を検討して下さい。 Link to comment Share on other sites More sharing options...
Yuka Posted June 30, 2020 Author Share Posted June 30, 2020 @ひび 最新のものにアップデートしても問題なくプロジェクトを開くことができました！ 本当にありがとうございます！ 1 Link to comment Share on other sites More sharing options...
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