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Everything posted by Noel Borthwick
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[CLOSED] Cakewalk 2019.11 Hotfix Early Access 1
Noel Borthwick replied to Noel Borthwick's topic in Early Access Program
Are you running the hotfix above? It is build 25.11.0.59 -
[CLOSED] Cakewalk 2019.11 Hotfix Early Access 1
Noel Borthwick replied to Noel Borthwick's topic in Early Access Program
You can't select two inputs or outputs from DIFFERENT devices in WASAPI shared mode. Its a limitation of how shared mode works. If you want to use different devices simultaneously use WASAPI exclusive mode which has the ability to pick independent devices simultaneously. Of course this will only work if the two different devices support the common sample rate. -
Cakewalk version 2019.11 Build 54, 64bit crashing
Noel Borthwick replied to ManuelGuerrero's topic in Cakewalk by BandLab
Please post feedback on 2019.11 in the main feedback thread to make it easier for us to monitor. Also regarding the crash when disconnecting ASIO devices please try the hotfix that was posted. -
Please post feedback in the main 2019.11 feedback thread rather than making new threads.
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2019.11 Hotfix Early Access 1 (HFEA1) installer now available! Thank you to everyone who has provided feedback on the official 2019.11 release! This hotfix addresses some key issues based on field reports and user feedback. We're releasing this early to unblock any users who rely on onboard audio devices using WASAPI mode. The public hotfix will be released soon but we're waiting for more feedback before final release. Please report any issues in the 2019.11 feedback thread. Note: The HFEA1 installer will only update the official 2019.11 release. Download Hotfix EA1 What's New Glitchy audio playback with WASAPI on some devices - particularly with onboard audio since updating to 2019.11. Crash if an ASIO device was disconnected while in use by the application
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How open Melodyne by double-clicking.
Noel Borthwick replied to Сzeslaw's topic in Cakewalk by BandLab
It would be very unexpected for double clicking to turn a clip into a melodyne clip automatically. There is a specific command CTRL-M to do that. Double clicking only opens the related UI. If it is not a melodyne clip it opens the clip properties by default but it can also be configured to open the loop construction view. -
As mentioned before we don't test anymore on Windows 7 or support it actively. Having a separate install for Win 7 isn't something we plan on doing so I highly recommend that you plan for an upgrade.
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It has always been possible to disable the quotes without turning off toasts altogether. "To turn off affirmations, leave the text file empty."
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Some of the most common and complex problems that arise when using a DAW (digital audio workstation) are issues relating to plug-in compatibility. At Cakewalk we take plug-in compatibility problems seriously and all reported issues are investigated. It is however impossible for us to test thousands of plug-ins in Cakewalk. While we follow best practices for VST compatibility, handling plug-in's can be complex since many vendor's do not test their plug-ins in all hosts, and there can be subtle or not so subtle (crash) behavior changes across plug-ins running in different host's. Before drawing conclusions on the cause of a plug-in related fault, its important to properly collect information that can assist with diagnostics. If you encounter an issue with a plug-in here are some tips to diagnose it. Identify the kind of problem. There are a few kinds of issues: Compatibility issues. While this can be wide its important to try and isolate whether the problem appears within the plugin or the host. e.g do you notice the problem in the plug-in UI, does it occur with only certain presets, does the issue occur when loading the project or when exporting audio, etc. Crashes. This is self explanatory but its critical to observe whether the crash report indicates that the crash in within the host program or within the plug-in DLL. The crash dialog will typically list the module that the crash occurs in in the title. If a crash occurs please save the Minidump for the crash since it is the only way for developers to diagnose the issue. Hangs. In a few rare cases a plug-in can cause the host to hang. If a hang occurs you can still capture a dump file while the app is hangling, though it may be a lot larger. Project specific problems. These are cases that result in unexpected behavior only with certain project files. Diagnostics and action If the plug-in crash is listed as happening within the plug-in DLL the first course of action is to contact the vendor of the plug-in. The reason for this is in many cases the the issue is caused by the plug-in running into an unexpected operation from the DAW that can only be fixed by the plug-in vendor. Every DAW is different and unless the plug-in has been specifically tested with a DAW there is a potential for unexpected bugs being discovered. If the crash occurs in the host program (Cakewalk.exe is shown in the crash title) then one possibility is that the host ran into an unexpected condition. This should be reported to Cakewalk. It's important to note that not all crashes in the host are caused by the host. Plug-ins share the same memory space as the host program and as a result of buffer overwrites can corrupt memory, leading to random crashes or app shut-downs. In all problem cases the best way to report it is to provide the following details to all vendors concerned. Write a detailed description of the problem Include a zip file containing the project in which the problem occurs Include all minidump's if the plug-in causes a crash. Please read this for more information on how to capture a minidump In some cases Cakewalk will assist and work with the plug-in vendor to get a resolution to a problem. If you send a problem report to a third party vendor you may also refer them to contact us through our support channel at support@cakewalk.com should they have technical questions or require internal follow up with us.
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I've tried everything but my microphone won't work!
Noel Borthwick replied to Raven Zaphara's topic in Cakewalk by BandLab
That article is incorrect. I'll get it changed. -
I've tried everything but my microphone won't work!
Noel Borthwick replied to Raven Zaphara's topic in Cakewalk by BandLab
USB mics do not work in ASIO mode because on l they are single endpoint devices. Ie there is no output just an input. since ASIO only supports a single device you must use WASAPI mode to select both an input and output device. Choose WASAPI shared mode and pick both an input and output and it should work. Endure that you pick a sample rate that is supported by both the input and output devices. -
Quick Group Adjust-All Broken?
Noel Borthwick replied to Tommy Byrnes's topic in Cakewalk by BandLab
There is no loss we just removed the chance of that happening unintentionally. Much better to be explicit about such a dangerous operation to prevent someone accidentally modifying a full mix. -
@marled can you share a link to the project file used for your test?
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Quick Group Adjust-All Broken?
Noel Borthwick replied to Tommy Byrnes's topic in Cakewalk by BandLab
Its not broken. This functionality was intentionally removed because it caused numerous unexpected behaviors for users who accidentally had CTRL pressed. If you want to change across all tracks, first select them all by pressing CTRL-A and then do the quick grouping. -
Latest CWBBL, Transport Frozen
Noel Borthwick replied to Michael McBroom's topic in Cakewalk by BandLab
@Michael McBroom please check out Ben's post above. -
I recommend checking out Brian Eno's OBLIQUE STRATEGIES quotes... Originally released as a deck of cards with 500 quotes, these have grown and been updated. I've put them into a text file that you can conveniently use to replace the stock built in ones in Cakewalk. (We added affirmations to the startup toast notifications last year) To check these out, simply copy the attached ProjectOpenNotification.txt file to this folder: %APPDATA%\Cakewalk\Cakewalk Core Just type that path into the Windows search bar and it should take you to that folder. Then save the attached text file to that folder. This will override the default built in notifications. You should get a sometimes cryptic but always thoughtful random oblique quote the next time you open a project file. (assuming that you have notifications enabled in preferences | customization | display) You can even add your own quotes to that list or make up your own list of creativity tips. I've had these on for a long time now and they never fail to entertain or inspire. YMMV PS: The original Oblique Strategies deck is still available from Brian's website. ProjectOpenNotification.txt
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In case you missed it, the 2019.11 Early access release is available. We plan to release this early next week so if you would like to try it out and report any showstoppers we'd appreciate it. There are some significant improvements to our ASIO support as well as a ton of fixes as reported in the notes.
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@btbrockNot seeing any issues with lasso selecting nodes on either clip envelopes or track envelopes on the main track irrespective of whether lanes are closed or not. Are you potentially confusing track envelopes with clip envelopes? If you are still seeing issues please submit a repro project with a video or detailed steps you are taking. There has been no change to the lasso select behavior of envelope nodes.
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Bad install? Chronic hourglasses, no sound, etc.
Noel Borthwick replied to Tim Brown's topic in Cakewalk by BandLab
WASAPI should be available on all Windows installations. Its the default Windows driver model. Click on Playback and recording and then choose "Wasapi Shared" as the driver mode. That should work with Realtek sound devices. >>As well as the observed symptoms, using ASIO mode against the onboard Realtek HD Audio causes hundreds, then thousands of threads to accumulate in the Cakewalk process. Wow thats bizarre sounds like a serious driver bug. The threads cannot be from Cakewalk and are likely being spawned by the driver itself. Unfortunately we don't have the Realtek ASIO driver since I think it only ships with some OEM PC's. -
100 ms isn't that much for bounce. Plugins should be able to tolerate any buffer size. I suspect one of the plugin's in the project has a bug with large buffer sizes and is corrupting memory when its set high. Since your audio interface won't go higher than 20 msec you can try switching to WASAPI exclusive or MME. Both those modes allow the audio buffer size to be set as high as 200 msec. If the export crashes with those settings then we know that its related to some plugin in the project..
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@Joe Dun thanks for your feedback. Simplifying the program while retaining behavior for professional use can be a complex endeavour to do properly. We are committed to improving in this area and the Lens feature was a step in this direction. In the next update we are making this much more discoverable and have added it to the first run onboarding to allow users to pick a preset that best matches their requirements. In the future we plan on going even further with this so please keep the suggestions coming!
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Interesting. Thanks for troubleshooting, @petemus. All that setting does is set the buffer size to that prior to the bounce and then restore it post bounce. Can you try and set your audio device to the same latency if it goes that high and retry the bounce? This should do essentially the same thing so it will be interesting to know if the problem recurs.