I have customers come in on the weekend and want me to find an answer for them like I have the manufacturers personal phone numbers to call them up.
I remember some of them wanted a form faxed over to them and they would get back in 48-72 hours. I feel sorry for the people who are growing up with smart phones now. As soon as it doesn't work they are in a total panic. Plus I notice more and more that the younger crowd doesn't know how to socialize unless they are on their phones.