simon

first time (and second time and third time) I ran STANDALONE I ran it I got the OLD version of custom shop - when I launched it in AT5 I got the new one ...now I get this one standalone too ..and have the issue as you. wonder what is going on ?

ahhh - if you run custom shop from within Amplitude you get a different one from the one if you run standalone ? ? ???? it definitely updated it (twice, once on it's own and once when I installed amplitude !) EDIT very odd - so when I ran it standalone it ran the old one ....now I've run it from Amplitude it only runs the new one ? and yes I've rebooted (several times !) EDIT 2 in the 'new' CS when you 'restore my purchases' I get a SN NOT EXISTS for AT5 a bit of a fiasco so far

I can select "my sounds" and "not purchased" or "my gear" and "not purchased" ?

same designer as the Sampletank 4 gui !

if only they had had an extra day to iron all these issues out

thinking aloud - wonder if the switch things on in the wrong order - and the licence server isn't quite sync'ed yet ?

if you run it does is say authorised ? mine doesn't and runs in demo mode

just people saying they can't get it authorised I have an SE licence but the installer says amplitude 5 (not SE). It's pulled a licence from the server because I'm down to 9 auths left....no existing addons available in the 'demo' either. wonder if they have some kind of version (SE/full) issue ?

doesn't seem to authorise in the old authorisation manager either

anybody been able to actually authorise it ?

I was wondering that - Investigating it now I noticed an extra splash screen comes up 30 seconds or so after I log in - disappears too quick to see what it is.....but no other changes to my PC this morning ?

and amplitude 5 is showing in my account ! (online - not in IKM manager)

thanks the TheSeven - installed in a few seconds in mine so can't have been a 3gb download. wonder what they are updating ?

If you buy Komplete 13 they normally give you a 22 euro voucher which you can use - but won't be automatically added. EDIT "e-vouchers cannot be used in conjunction with special offers." Doh

In my home, nothing says Christmas as much as the DearVR Xmas sale. Who wouldn't want to dabbling in "NEXT LEVEL BINAURAL, AMBISONICS & MULTI-CHANNEL MIXING" whilst pulling crackers and roasting chestnuts over an open fire ? Well now you can.....with up to 55% off https://www.dearvr.com/?utm_campaign=XMAS-2020 now if HoRNet would have some kind of sale then my 2020 would be back on track.

I wasn't going to comment further but hey........ I respectfully think you may be missing the point, as least as far as I'm concerned. This is user forum, run beautifully by Larry, it's the only forum I post on because of the friendly and helpful people here. You are on here as a company representative, you are here to make money not to save it. A different agenda from others on here. Many times on this thread (and other on other forums) people have pointed out how the way you treat existing customers is not a "DEAL" in fact it's a bit shoddy - but you continue to insist everything is perfect. I would expect nothing less - you are representing IKM - show no sign of weakness. IKM is never wrong. I really don't care what day you release A5, but when that day changes just say so...instead you imply "we stood by our promise - the exact letter of the law - read the small print - it is the 15th in the middle of the Pacific" That's what IKM do - the customer is always wrong ....... Nothing personal but you did ask

because it seems a bit dishonest, that's why - twisting the truth. (and I'm more than capable of working out if I think that's dishonest or not, thanks) And you are a posting as an official company rep....and not a nice, cuddly company with flexible and friendly customer loyalty policies...in fact quite the reverse.

where ? anywhere where IKM customers live ? I think you mean that release date has slipped and it's now the 16th (honesty is ALWAYS the best policy)

and I wonder what is going to happen in the UK after 31st december ? (bites lip!)

c'mon Toontrack....Rock Foundry SDX....I know you can do it

you were lucky to get a reply ! I just assumed that steinberg support don't actually exist in any real sense...they are more of a metaphysical idea ?

I don't have sonar - so no

If you are talking about monitoring a 'surrround' mix ? (in cubase/nuendo) - it actually does the opposite. It downmixes a surround bus to stereo - the stereo signal is 'binaural' so is supposed to sound like a surround mix. Everybody (and their ears) are different and for some the effect works better than for others, for me it's a bit 'meh' - download the demo to try.

agreed that there's not enough generic padding There are some "ooohs" in Gospel 1 and 2 but with a bit too much 'gymnastics' to be useful

sounds great - is it me but there are some samples missing on the bottom couple of notes ?