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Noel Borthwick

Activating Cakewalk by BandLab

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This FAQ answers common questions about Cakewalk activation.

What is activation?

Cakewalk by BandLab is provided to users free of cost by BandLab. The software is linked to your BandLab account by a process called activation. Activation is required before you can use the software and is a seamless process that typically only takes a second after you sign on to your BandLab account from within Cakewalk.


Why is activation required?

Activation ensures that you are running genuine Cakewalk software obtained from our servers and that you have a currently supported version of Cakewalk. Running an updated version ensures a better user experience by getting the latest features and fixes to the software. It also guarantees that your software always stays activated because you get a fresh activation lease every time you install an update.
Additionally, back end changes to the BandLab cloud may periodically require the software to be updated to remain compatible.


Why do I get a sign in dialog when I open Cakewalk?

You most probably originally activated Cakewalk using BandLab assistant which is an external utility. Newer versions of cakewalk from 2021 handle activation within the application itself. However for activation to succeed you must first log in to your BandLab account. This is why the sign in dialog is being shown. Once you sign in, your credentials will be saved and you should not be prompted again. 


How do I sign in to BandLab 

The BandLab Sign In dialog below will be shown automatically if you are not signed in and Cakewalk needs to be activated. You can sign in to BandLab using the same credentials you used to create your BandLab account. You may also use any one of the alternate sign in mechanisms such as using your Google, Apple, Facebook account info as long as you have associated those with your BandLab account.
You may also choose to sign in manually by selecting Sign In to BandLab from the Cakewalk Help menu.
 

sign-in.png
 


How to activate Cakewalk

Cakewalk can be activated in two ways - by using in-app activation  (preferred) or by using BandLab assistant
By default, activation is done automatically and seamlessly if your PC is online.  The first time you install and run Cakewalk, you will be prompted to sign in to BandLab, using the same credentials you used to create your BandLab account.  Once you sign in successfully, Cakewalk will will be automatically activated.
You may also refresh your activation status  manually at any time by choosing the Refresh Activation from the Help menu in Cakewalk. If you are not signed in to BandLab this will open the sign in dialog.


In-app activation/refresh

Cakewalk is normally activated automatically directly from within Cakewalk.  When starting Cakewalk for the first time, if the app has not yet been activated via BandLab Assistant, you will be presented with a BandLab sign-in dialog box. After signing in, Cakewalk will automatically activate itself.  Under normal circumstances, activation will require no manual user intervention going forward, beyond the initial sign-in.


Offline activation

If your DAW does not have an internet connection, offline activation is also an option, which requires use of BandLab Assistant to submit an offline activation request (see Offline activation).


How long does activation last?

Under normal conditions, if you are signed in to BandLab and your system is online, no further user intervention is required and Cakewalk will stay permanently activated. If your system is offline, however, the activation lease will last for up to 6 months, after which you will need to reactivate Cakewalk. When this happens, you will get a message informing you that Cakewalk needs to be activated.
Activation can also be needed under rare cases if you make major changes to your system like installing a new OS, changing the motherboard, etc. Re-activation will normally occur automatically and seamlessly when you launch Cakewalk if it's needed. However, if you don't have an active internet connection, you will need to enable it or follow the offline activation steps.


Do I always need to be online for Cakewalk to work?

No. You only need to be online in order to update the software to the latest version or when activating it. If you choose the in-app activation method, under normal circumstances, activation will require no manual user intervention beyond the initial sign-in to BandLab.  An internet connection is required  for performing activation as described above but not required for general Cakewalk usage.


Does signing in to BandLab or reactivating Cakewalk transmit information about my usage to BandLab?

The only purpose of activating Cakewalk is to check the validity of the program. No other user data is transmitted during this process. The sign-in data is used to verify your BandLab user account identity during operations such as refreshing activation, or when using BandLab specific features to upload or download BandLab projects. No other data is transmitted.

 

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I cannot activate Cakewalk because the field box does not accept the letter c.

The letter c, as I just demonstrated, but not in the User or Email field.

Please help. This is odd.

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Me again. When I press the letter c the Control Bar appears at the top of the page, even though I am not yet in a project. Still, the letter c is not accepted.

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I am still running Win 7.

Unfortunately, the Microsoft installer created a new problem. When I try to sign in no letters appear in either field box. I closed and started Cakewalk different ways. Sometimes I open a project from Win Explorer, especially when a project crashes, which has been happening more frequently. When I open this way I cannot put any text in either box. When I open the normal way and the Cakewalk Start Screen appears the Sign In page also appears and I can input letters, but still not the letter C, lower or upper case.

Now I have 12 days to reactivate. I feel confident this issue can be solved, but I will need Noel's and Jesse's help.

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Michael, try signing in with BandLab Assistant, then launch Cakewalk. That should also activate you. Once you've logged in once, future activation checks should occur automatically, without requiring sign-in intervention on your part. We'll get you sorted.

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Jesse, big thanks. That did the trick. The only strange thing is that Bandlab Assistant doesn't completely update. It just sort of dies before it hits 50%. Nothing hangs up, no error messages. I  even checked in appdata\local\programs and there wasn't a new file in \bandlab-assistant.

Right now it isn't very important. I know I need to build a new Win 10 computer. Maybe these issues are a result of Win 7.

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On 2/16/2021 at 7:34 AM, Noel Borthwick said:

What is activation?

Cakewalk by BandLab is provided to users free of cost by BandLab. The software is linked to your BandLab account by a process called activation. The first time you install Cakewalk it is automatically activated. From time to time  re-activation may be necessary. The reactivation window is typically once every 6 months and requires you to be logged in to your BandLab account from either Cakewalk itself (preferable) or via BandLab assistant.

Why is activation required?

Activation ensures that you are running genuine Cakewalk software obtained from our servers and that you have a current version of CbB that is actively supported by us. Running an updated version ensures a better user experience by getting the latest features and fixes to the software. Additionally back end changes to the BandLab cloud may periodically require the software to be updated to remain compatible.

Do I always need to be online to BandLab for Cakewalk to work?

No. You only need to be online in order to update the software to the latest version or when activating it. If you choose the in-app activation method, under normal circumstances, activation will require no manual user intervention going forward, beyond the initial sign-in.  An Internet connection is required  for performing activation as described above but not required for general Cakewalk usage.

How to activate Cakewalk

Cakewalk can be activated in two ways - by using the in-app activation  (preferred) or by using BandLab assistant

Activation will occur automatically when launching Cakewalk if it is in the “grace period”, the period that begins when you see the timeout toast notification asking you to sign in to BandLab to activate soon. You may also manually refresh activation at any time with the Help > Refresh Activation command.

In-app activation/refresh

You can now activate Cakewalk directly from within the app, without requiring BandLab Assistant.  When starting Cakewalk for the first time, if the app has not yet been activated via BandLab assistant, you will be presented with a BandLab sign-in dialog box. After signing in, Cakewalk will automatically activate itself.  Under normal circumstances, activation will require no manual user intervention going forward, beyond the initial sign-in.

Offline activation

If your DAW is does not have an internet connection offline activation is also an option, which requires use of BandLab Assistant to submit an offline activation request (see Offline activation).

 

Got it done. Thanks for the explanation.

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3 hours ago, Noel Borthwick said:

@Billy86 What step did you follow to resolve it?

Launch Cakewalk... Go to Help>>Refresh Activation. Pops up a screen to sign into Bandlab and it reactivates. 

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Great once you have done this, assuming your login doesn't change, reactivation should automatically happen in the future.

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Bit concerned that I originally spent a lot of money for Sonar Platinum, and now I am expected to re-activate Cakewalk.  This does not make me comfortable at all, is this not a conflict to the original contract I took out with Sonar?

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