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LAGinz

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Posts posted by LAGinz

  1. On 8/2/2022 at 5:34 PM, Fleer said:

    Dang, wish I hadn’t registered my Modo Drum 1.5 SE yet. 

    Agree with all of you, but what if you use jam points to buy the qualifying product? Is the initial stated value the ceiling on selecting bonus plugins or the price after jam points are applied?

  2. 18 minutes ago, Peter - IK Multimedia said:

    I believe that was due to the changing to the CS/SE/full model but I also believe that you'd still be all set.  I'll have to check with Ryan/Support, as there are some FAQs but none get as specific about the kits at least not in this context so I understand.  In other words, I think the system gets a little funked up for some that had the pre-CS setup but I'll have to get more details on that.

    At least I know there are some FAQs and they can't point me to any that I haven't seen (I hope) or tell me to RTFM :)

    Thx. for looking into it. Now that you mention it, I haven’t been able to locate Modo Drums CS on my computer, even though it’s showing as part of the Modo Drums pruduct line that is checked off as installed and authorized in my PM. Maybe if there is a way of separately downloading and installing that….and hitting restore?

  3. And on it goes….I can’t figure out why IK can’t just clarify in writing this very simple scenario that multiple people have, and which I understand to be as follows;

    1. We all purchased original Modo Drums and downloaded and installed contents (with 10 original kits) more than 180 days ago;

    2. We all kept it up to date by virtue of any free updates;

    3. We’ve all kept backup copies of our installers;

    4. We all recently purchased and installed Modo 1.5 SE, which gave us 3 additional kits so that we now have 13 kits. All of these (13) appear to be fully operating;

    5. Despite 1-4, above, our PMs are showing an apparently inoperative orange “update” button under the sounds tab, next to each of the original kits, suggesting they are inoperative because the 180 day period for download of the original kits has past.

    What goes???

  4. 1 hour ago, Grem said:

    OK, I get that Peter.

    But if you go back and read my posts, look at the screen shots I posted, you would come to the same conclusion I have. I would have to pay to get the updated files for my drum kits that I already have.

    Let me be very clear:

    I have all my kits from MODO 1 d/l, installed, and backed up.

    What I don't have are the updated files for the old kits that IKPM is showing me needs updating.

    IKPM is also showing me that the D/L period for the old kits is expired. So to get the updated files I would have to pay to d/l them.  However, the d/l period for the new kits (which I got in May) has not expired. 

    SO what I am saying exactly is this: If the old kits that came with MODO 1 needed updating to get the full advantage of the new MODO 1.5 features, those file should have been included with my MODO SE 1.5 installer. Users shouldn't have to pay to d/l the new files.

     

     

     

    This ^^^^, exactly.

  5. This is just crazy. Think about what they are saying. Basically they want to surprise charge us for a few unenumerated  minor bug fixes! Indeed, so minor that they are now telling us we don’t really even need them. This whole “180 day” justification is not even on point. The purpose of that 180 day rule (in their own words) was that they wanted to conserve their server space, and we could protect ourselves by just backing up the installers. In this case, they could have just replaced the old with the new on their servers…..and backing up the original installers (as we were urged to do) has not protected us against this bizarre upcharge.

    • Like 1
    • Sad 1
  6. 1 hour ago, ALC said:

     

    I just tested it on Windows, and you're right, upgrading from MODO DRUM 1.1.3 leaves the drum kits intact.  So, on Windows, if your drums kits are missing (and you had MODO DRUM 1), try uninstalling MODO DRUM,  installing MODO DRUM 1.1.3 (https://www.ikmultimedia.com/userarea/my-products/, search for MODO DRUM, click on Past Releases), and upgrading.  Of course, if your downloads still work, that's the preferred method, but if your downloads have expired, this way, you can get the kits without paying to turn on downloads.

    The weird thing about this though is that my old kits (and new ones) are  working, and  I even have ALL of the installers backed up. The real question is what the heck the orange update button prompt means, and why I should have to pay any more money than what I have already paid for the original Modo Drums and 1.5 SE.

    • Confused 1
  7. 2 hours ago, jerrydf said:

    The "updated" kits seems rather random, and also coincidental given they had to sort out the IKPM to recognise the new SE purchase.

    I assume it's an error, but as you say it would be good to know.  I'll ask support.

    I’m asking too…

    • Like 1
  8. 1 hour ago, Fwrend said:

    Yep, $9.98 for a Sounds Download Reactivation Credit.

    You'll then see something like this on your Products page when you select Sounds Download on any product that has sound downloads:

    expiry.JPG.6a44f7950e28f2747e904032744aa468.JPG

    This situation is a little different. You already have the original material on your computer, and even if you have it backed up (which I do) there is no way for avoiding a “re-activation fee”? 

    • Confused 1
  9. 2 hours ago, Grem said:

    If this has been answered before, just clue me in to where to find it.

    Ok, I got MODO Drums 1.5 SE when IK first had the promotion. D/L and installed all the content.

    Now looking at IKPM it is saying I need to update all my old MODO 1 kits, but that my d/l period has expired!

    So to update my old stuff I need to pay to be able to d/l the new updates?

    Come on IK! This makes no sense!!

    Anyone else see this? 

    I see the same thing. There must be some mistake here. I wonder if those old kits do need updating though or whether it’s just a mistake. If they do though, this is truly obnoxious, a step well beyond what was their former (already slightly irritating) policy on this.

    • Like 1
  10. Just bought and registered SE from APD with $5 coupon. New kits appearing in Product Manager. Only problem is that in installation a Java script error stopped everything. Never had this problem with Product Manager before. I guess it’s time to open up a ticket

    • Sad 1
  11. 1 hour ago, Grem said:

    You can get it for the sale/promo price of 39.99. 

    I have no idea how he got that price.

    I went look at the IK website and they are not even selling the MODO SE for $39.99 like APD are. 

    And if you get the APD email it has a code that will take another $5 off the $39.99 making it $34.99. Which is a good deal for sure.

     

    Any ideas on how to get that email?😁

  12. 7 minutes ago, jerrydf said:

    Yes, and I haven't even had it!

    Ok - I had Modo 1 with ten kits

    I upgraded to CS (1.5) for the s/w engine, and no extra kits.

    Both the 1.0 and the CS show up in my products on IK Product Manager, and the ten kits in the sounds.

    Now - I have this SE 1.5 which apparently allows me the three new kits. It's authorised and registered.

    But SE 1.5 doesn't show up in IK-PMgr,  and of course, there's no new kits in the sounds.

    So - anyone  - Peter? @Peter - IK Multimedia  - know what's going on?

     

    I think your issue is probably addressed by Peter's response to Brian,  earlier in this thread,....but I wouldn't bet the farm on it:)

  13. Deal is real, at least for me. I bought, downloaded and installed it. Only problem is the activation process is not working. This appears to be a Waldorf, rather than APD issue, since the redemption code I received from APD worked when it came to registering it on the Waldorf site.

    • Like 1
  14. I don’t really understand your point Brian. All I’m really trying to do is clarify what Peter said. If I buy the SE and it does not  (for whatever reason) give me full Modo with all the kits, and I say “but Brian said….”, I doubt that will get much consideration from IK. If Peter has confirmed this, I would suspect their attitude would be different. To be clear, I’m not questioning your actual experience with this.

  15. 28 minutes ago, Brian Walton said:

     

     

     

    Respectfully, my post seemed pretty clear to me addressing the basic question of what happens if you had v1 to 1.5 full version and if you buy this new SE version with the three kits you are missing.  

    Brian, your post may have been clear but ,with due respect, some of us would like to get IK confirmation here, and it was unclear what post Peter was confirming.

  16. 19 minutes ago, Fwrend said:

    LOL Pete, this is what is so frustrating, i.e. non-answers like yours - clarifying nothing.   What exactly has been confirmed?

    Are we to assume that you are referring to Pollux's post or referrals to another thread in which other questions were never answered?

    EDIT: where is Larry when you need a good rant!!??

    All seriousness bantering aside Pete, I do appreciate your participation and resilience here in the basement.  😊

    Gotta concur. I can’t quite figure out what is being confirmed either.

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