Robert Bone

1 hour ago, Misha said:

Noel, 

Thank you for trying. I deleted Kontakt "instrument" from the project, still  get "stopped  audio engine 1" error

What I noticed, that Kontakt shows CPU spikes, but there are no spikes in task mngr.  (see attached) There is only one setting I found in Kontakt that relates to "stopping sounds on CPU overload" and it is disabled.

Other things I tried:

 disabling all FX . 

making a copy of the project 

Enable/disable load balancing (multicore enabled)

Upping Asio buffer to  4096 (safe mode)

------

*Please see my config settings in attachment. Should I try to change something there?  

Thank you for your help!!!

You might try changing the ThreadSchedulingModel to 2 (do not use 3 it is experimental).

Bob Bone

Is it possible that your hard drive is failing to deliver the sample file data in a timely enough fashion, to keep up with Cakewalk?

This can be caused by having a single hard drive on the computer, where programs, and program data, and app data, and sample libraries, all live on the same drive, and this issue can also be caused by antivirus software scanning every single file that is opened (even in read mode), by default, and for sample library files, that can just murder streaming audio performance.

Most antivirus software, might be all, comes with a means of adding a series of file/folder paths to a list of exceptions/exclusions, where the antivirus software will skip the scanning of any file and folder, and sub-folder, for any of the paths entered into that exceptions/exclusions list.  There is no need to scan all of those files over and over and over, every time you trigger a sampled sound.  ALL of those files and folders, and sub-folders, were already scanned when the sample libraries were installed, they are safe to skip.

I also add exceptions, to Avast on my system, for:

C:\Program Files\Cakewalk\*
C:\Program Files\Common Files\VST3\*
C:\Program Files\VST64\*
C:\Users\rober\AppData\Roaming\Cakewalk\*
E:\*
G:\*

Please note that in the above list, the E: drive is a sample drive (I have several other such drives as exceptions, just no need to list them as that only applies to my system, which has 4 separate hard drives with nothing on them but sample libraries.

And, the G: drive is the drive where I have all my Cakewalk Content folder, and the Cakewalk Projects folder, so I just have that whole drive as an exception in Avast.

Bob Bone

Hi  - please download and run a freeware app called LatencyMon, for a couple minutes, without Cakewalk running, so that it can analyze your system's ability to handle streaming audio, which is what DAW software does.

Here is the link:

https://www.resplendence.com/main

Once you have it running, again without Cakewalk running, click on the 'Play' triangle up in the top left of the window, to tell LatencyMon to start analysis of your system.  You can stop it after a couple minutes, and it will give you the results - please post back here with what it tells you in its findings. 

Thanks,  

Bob Bone

WIth regard to Cakewalk not opening - I think that if Windows Update maintenance is not up to date, it might cause issues with Cakewalk opening.  There are some big updates that Microsoft flags as optional, and they do not automatically get applied.  Those require the user to actually go into Settings  > Update and Security, which gets you to Windows Update, and if there are any such optional updates to install, you have to explicitly click on the button to Install Updates.

If there were such updates needing to be installed, then after those updates ARE installed, even if it tells you that you are up to date, there may have been additional updates to the updates you just installed, so I suggest telling Windows Update one more time, to Check for Updates.  Repeat the process until after a set of updates finishes installing, you do an additional Check for Updates, and THEN it comes back to tell you that you are up to date.

Please give the above a review, and make sure you are up to date on Windows maintenance, and see if that makes any difference with Cakewalk being able to launch.

It is also possible that some antivirus software can interfere with the launch and even the operation, of Cakewalk - I have Avast Free antivirus software, and like most antivirus software, it comes with a settings page where exclusions/exceptions can be entered.  Those exclusions are paths that I can enter, to tell Avast not to scan any files/folders within that path, or sub-folders and their files.  I have several exclusions entered, so I have Avast skipping the scanning for the Cakewalk Project folder, my sample libraries, etc...  All of those files that came from installs, were scanned during their installation, so there is no risk in skipping them now.  You certainly do not want to have every single sample library file scanned by your antivirus software every time you play a note that triggers a sampled sound to play.  That just needlessly slows down streaming audio performance.

Anyways, here are the exceptions I have entered for my system, in Avast:

C:\Program Files\Cakewalk\*
C:\Program Files\Common Files\VST3\*
C:\Program Files\VST64\*
C:\Users\rober\AppData\Roaming\Cakewalk\*
E:\*
G:\*

Please note that in the above list, the E: drive is a sample drive (I have several other such drives as exceptions, just no need to list them as that only applies to my system, which has 4 separate hard drives with nothing on them but sample libraries.

And, the G: drive is the drive where I have all my Cakewalk Content folder, and the Cakewalk Projects folder, so I just have that whole drive as an exception in Avast.

Sorry for the extra discussion about the antivirus stuff - the main point I wanted to get across with that, is that sometimes antivirus software can interfere with the operation of programs such as Cakewalk.

And, the main point altogether, for my post, is to suggest that you check to make sure your Windows Update maintenance is all current.  That should actually be extended, to make sure that your drivers for your computer are also up to date on driver maintenance, including your audio interface. 

Bob Bone

On 5/23/2020 at 11:19 PM, John Vere said:

There's no authorization.

You create a Band lab account using your e mail and a password.

You download the bandlab assistant and log in.

Go to the Apps tab and install Cakewalk. 

From time to time you'll want to run the assistant and update Cakewalk. 

Howdy, John - I copied/pasted in, below,  my comments from another post, regarding initial authorization, and besides those comments, there is a Bandlab/Cakewalk requirement once every 6 months, for it to be reauthorized - which if I recall correctly means launching Cakewalk from Bandlab Assistant.  Anyways, here are those comments I posted in another thread:

"I just yesterday installed CbB on a friend's laptop, and after doing the install from BA, I opened CbB from the desktop icon - first launch - and I got an error message telling me CbB was not authorized, so I did, in fact, need to do its 1st launch from the Open button in BA, for it to decide it was properly authorized.  I have installed CbB on 3 or or different computers, for both myself and a couple friends, and I guess that was the first time I hadn't done an initial launch of it from BA right after install, as I had not seen that message before." 

My comments in this post do not directly address the thread's subject - I just wanted to pass along what I experienced with regard to an initial authorization.  

Bob Bone

Quick question - I work with mostly soft synths, as a keyboard player, but am working with a guitar player on some projects, and have a couple of quick questions about bouncing, and also bringing over associated audio files when doing a copy/paste of tracks from one project to another.

SO, the guitar player sent me a project folder, with his guitar tracks in the project file, and the associated audio clips in that project folder's Audio sub-folder.

For every one of his recorded guitar tracks, what is actually recorded is only the raw input signal from his guitar, and any effects are inserted into the FX bins of those audio tracks, and each guitar track has numerous audio clips.

SO - I want to merge those tracks into my master version of our project, and before doing that, I want to get each of his track's multiple audio clips bounced into a single track-length clip for each track, and then copy/paste each track into my master version.

1) Should I use Bounce to Track, or should I use Bounce to Clip, to result in a given track having all audio clips combined into one long clip for the whole track?  I do NOT want to 'print' the inserted audio effects (modeling and various effects), I just want the clips combined into one track-length audio clip that still only has the original raw guitar input signal.  I see on the Bounce to Track doc, it says it will apply automation and FX, and it does not do that for Bounce to Clip, however when I actually enter the Bounce to Track dialog, there are check boxes for all kinds of stuff, that presumably would remove it from the Bounce to Track processing.  Guidance?

2) Once I accomplish the above, and I want to copy and paste those tracks back into my master version of our project, will that result in CbB saving the associated audio clips into my master version, as well, or do I need to manually copy those into my master version's Audio sub-folder?

Thanks, 

Bob Bone

1 hour ago, Jean Corivo said:

When I receive midi files from Cubase or Nuendo on OSX, the extension is .midi.
As far as I know, the same is true for files from Logic Pro.

Thanks, Jean. 

@msmcleod, I think is also may be a Mac-given extension for MIDI files, but as noted here, and in my post - certainly from Cubase, and apparently other programs, as well.

SO - seems like one of the easiest tweaks to make to CbB, just expanding the list of files shown in File Types, for the 3 dialog boxes, File > Open, Import MIDI, and in the Media Browser.

Bob Bone 

1 hour ago, Noel Borthwick said:

Where are you getting .midi files from? the standard extension is .mid not .midi. And CbB sees .mid files fine in the file open dialog if you pick "files of type MIDI"

A friend of mine sent me some *.midi files that were created in Cubase.

So - can you guys please just add *.midi to the Fie Types for the Open dialog box, to the Import Midi dialog box, and to the Media Browser?  Literally, that would be the extent of it - no logic needed, just expand the filters for File Types in those 3 places, to include type *.midi - that is all I am looking for.  I DO have a workaround of renaming the extensions back to just *.mid, and would just like to not have to do that, if possible.

THANKS

Bob Bone

1 minute ago, scook said:

If possible disable the NVIDIA HD Audio in Windows.

Use the ASIO driver supplied by Focusrite and set the driver mode to ASIO.

Based on the image CbB is not set to ASIO driver mode.

This is the first report I have read that claims X1 does not run in Win10. I did not bother to install X1 when I moved to Win10 several years ago but do have X2, X3, Platinum and CbB. Pretty sure some are still running Pre-X series SONAR on Win10.

I have seen posts about 8.5.3 on Win 10

Please read this thread - likely solution there:

30 minutes ago, scook said:

Launchpad does nothing WRT import but can serve as a replacement for File > Open and the Start Screen using the Select source to populate the main file display.

 

I forgot - those files also do not show in the Media Browser.  I will add that to my feature request.

5 minutes ago, scook said:

As a result of this thread, I have added the extension to Launchpad.

If you wish, I will publish a new version now with this change.

 

Howdy - thanks - as I understand it, the change you made, would launch CbB with the ability to open a midi file with the *.midi extension.  I do not think that is the issue, as CbB can already be launched to open a file with that extension because of Windows being told to associate CbB with files with that extension.

The issue I am referring to, is that if I launch CbB, and want to import a midi file to a track in a project, OR, if I am in CbB but not in a project and click File > Open, neither dialog box that opens has the list of files, used as filters, set to include the *.midi extension, so neither dialog box ever displays any of those midi files with that extension, thereby preventing either dialog box from being able to open or import them.  They are just not shown to select.

SO - I put a feature request out there a couple of minutes back, simply asking them to add the *.midi extension to the filters used in the Open and Import MIDI dialog boxes - no other programmatic changes or logis is needed.  CbB can indeed properly attempt to open those files, if one were to double-click on the midi file outside of CbB, because Windows has the association of using CbB to open *.midi files, so this is really a super duper easy programmatic change for them to implement, if they get a minute.

The workaround, for the time being, is to rename those *.midi files to *.mid, but it would be more complete for them to just fix the 2 dialog boxes.

Bob Bone

Yup. Same issue, confirms it for me. No current fix, because it is in the CbB Open dialog box that this issue occurs, and it is something only controlled by CbB.

Bob Bone 

Quite bizarre - 

Tonight, I wanted to play around with a MIDI file a friend made, and sent me. 

Firstly, I double-clicked on the file, and it was opened in CbB, and configured to play using TTS-1, as expected. (Beautiful piece)

Secondly, after listening to it, per the above, I decided to set up a new project and import the same MIDI file to an empty MIDI track. to play around with it.  Denied.  CbB does not 'see' *.midi files as being something it can open, despite the fact that *.midi files are set in Windows default apps by file type, to open in CbB.  CbB just does not have the *.midi extension in its list of files it can open/import.

I can rename the file to have a *.mid extension, which IS in the list CbB presents for opening files, but it sure seems strange that when CbB was installed, (unless I changed this and do not recall doing so), it DID know enough about *.midi files to set the default app to open such files, to CbB.  So, that being the case, why isn't the *.midi extension included in CbB's known file types, in its 'Open' dialog box?

Can someone else please confirm this behavior, so I can rule out having set that file/app association, with no recall of having done so?

THANKS!

Bob Bone

6 hours ago, William W. Saunders, Jr. said:

My crashes (which aren't happening anymore) occured when I tried to do anything with Kontakt 6 inside CW and went straight to a blue screen telling me a fatal error had occurred and checking for info to send Microsoft.

Glad the crashes seem to be on vacation, or quietly resolved.  When you DO see a crash, where there is any kind of displayed error message, please please please make sure to either write down, save, or take a picture of whatever error message detail is presented, because that helps the rest of us help you figure out what happened and why.

I have a friend, musician, who does music production on his desktop using Cakewalk, and he used to use Sonar.  He used to drive me crazy, telling me of some crash, and when I would press him for details, he would literally tell me stuff like: "Well, it some kind of error" when there had been an actual message with crash details in it, that I could have used to help solve his issue - but could not help him, because he did not bother to write any of the error message down, or even just take a phone pic of the screen and the error message.

3 years later, I FINALLY have him trying to capture that information for me - was like pulling teeth, but hs is finally giving me that information - been a while since he crashed, but when he does now, I get that info.

SO - if you have any additional crashes, please also post whatever error message and any associated detail as was presented to you in the message, so we can better help you to get it fixed, if possible.  

THANKS!     

Bob Bone

14 minutes ago, Tommy Byrnes said:

Yes, that's what I mean. I have to go into the config and change the model. I'm on the 2020.05 EA release

Avoid using ThreadSchedulingModel 3, per Noel, because it is experimental and not working properly.  Usually, setting it to 2 is best for multi-core processors.

Are you running overclocked?

What type of cooling are you using?

Are all fans running?

You can also adjust your max CPU state, in Advanced Power Plan options, though I always have mine set to 100%.  I have a liquid CPU cooler, and a liquid graphics cooler, and my case has 21 fans in total (it is a monster PC with 128 GB of memory and 7 hard drives (2 PCIe M.2 2280 NVME, 1 2TB HDD, and 4 2TB SSD), but do not overclock, and everything runs nice and cool, no matter what I am doing.

Bob Bone

1 hour ago, Michael Warren said:

Thanks, I’ll give it a try

I posted the link to the download a few posts above

Also, with Cakewalk NOT running, please download and run Latencymon, for a couple minutes, and please post back here with the results of its monitoring, to make sure something outside of Cakewalk is not causing latency issues.

Here is a link to the page where you can download Latencymon for free.  Once you download and run it, click on the green arrow (like a Play button) up at the top left of the window, and that will begin the monitoring process.  It will tell you if things are OK or not, for handling streaming audio, which is what Cakewalk does.  Again, have Cakewalk not running, when you run Latencymon, so that it measures just your system.

https://www.resplendence.com/latencymon 

Thanks, 

Bob Bone

On 5/15/2020 at 3:43 AM, Samuel Sheehan said:

Thanks for the response bob, unfortunately your recommendations havent’t changed anything.

audio track was recorded before using the sonitus reverb but the breakup sound arrises when I add the reverb.

also happening with my midi controller when using certain instruments (spitfire labs) but not others (cakewalk electric piano)

and it’s all only at louder volumes, but they’re no where near clipping levels...

Again, any help appreciated, really stuck!

thanks 

 

Can you please list the exact name every effect plugin your project is using?  (only the ones in the project, not asking for a list of all the effects plugins installed on your computer).  Please also include any ProChannel components that you are using, like Breverb, for instance.

I have a feeling one or more of those reverb plugins are convolution reverbs.

Thanks, 

Bob Bone

Please edit the 1st post in your thread, to add "(solved)" to the subject line,  so folks can see a solution/workaround fixed the issue. 

Thanks

2 hours ago, dustyoday said:

Robert, thank you! I am a Cakewalk user since version 2.0 and had this issue pop up. I tried everything I could think of, and this was the only thing that actually worked!

AWESOME! Very happy that got you back in business. 

3 minutes ago, bobernaut said:

Yes, Mr. Bone, you are correct. I don't understand what happened here, but on my screen, that post was not visible until after I submitted the next post. So, it wasn't there when I said that and then afterwards, it was there. I don't get what happened and sorry for any confusion. Maybe this is the result of something I did but not to my knowledge.

thanks,

bob

No sweat - I myself have seen Bigfoot, many times, only to subsequently remember I have big feet.  DOH!  hee hee

Glad the posts hadn't disappeared. 

Maybe your Bandlab Assistant app could use an update?

You might also want to check to see if there are option updates available in Windows Update - some updates require the user to explicitly click on Install Updates to get those installed.  (this is just a general advice thing - sometimes if Windows Update maintenance is not current, other software starts to behave oddly).  About once a week, usually on Tuesdays, I go do a manual Check for Updates in Windows Update, just to make sure any optional updates are found, for me to then tell it to install.

My Cakewalk version is 2020.04 (Build 179, 64-bit)

You can download the latest Bandlab Assistant manually, at:

https://www.bandlab.com/products/cakewalk

Bob Bone

And regarding your Line 6 account information - most sites have a Forgot Your User ID? and a Forgot Password? mechanism for sending the user name to the email address connected with the account, and the same goes for the password - hopefully those options will get you access to your Line 6 account, so that you can download any updates. 

Bob Bone