Jonathan Sasor

2 hours ago, Fiddler John said:

I'm currently running 2022.11(Build 021, 64 bit) but when I try to update to 2023.09 it tells me

"This installer requires Cakewalk by Bandlab version 2022.11"

What am I missing? Is there a way to download a full installer rather than an update?

PM sent

Shift + drag also works horizontally as well to constrain the drag from moving to a different track.

1 hour ago, HIBI said:

@Jonathan Sasor Sorry this is unrelated to the topic, however, for what is the subdomain taylor.cakewalk.com I see occasionally these days? Just curious, but I'm curious...

Once upon a time they were staging platforms for testing various web changes. The legacy.cakewalk.com is the main page for the previous site. 

I'd suggest using https://legacy.cakewalk.com/Command-Center instead, but the 1.1.8.1 version of Command Center is the correct one. We had to shift some server end stuff which required a new version of Command Center so it could phone home correctly. 

4 hours ago, sjoens said:

Cakewalk_by_BandLab_Update_Setup_29.09.0.062.exe

Since this is an "update", will it install on a new machine by itself, or will Cakewalk_by_BandLab_Setup_28.11.0.013.exe need to be installed 1st?  With or without all prior updates?

If you run the Cakewalk download tool (not BandLab Assistant) it will download the full installer version for a fresh system 

All of the old auth systems for SONAR should still be valid. Just make sure you grab the updated version of command center for legacy content 

10 minutes ago, pwalpwal said:

not to be cheeky but could you also log all the other, not new, known bugs please thx

We log anything that comes up that we're able to reproduce and a number of things we can't. Mark was simply mentioning it in the other post as a courtesy. 

Note that setting the Exception Handling Severity to 7 will catch plugin exceptions even if they're benign in nature. This defaults to a value of 1, and generally you would only need to set it to 7 if you're trying to troubleshoot something. Otherwise it will cause dumps to be triggered for things that might not necessarily cause problems in the app. 

7 hours ago, David Baay said:

I think it's more important to point out that an EA is a candidate for final release, not a beta. As such, it should be quite solid and stable but it's always possible that a new feature has issues with a certain workflow or project configuration that was not encountered by the beta team or that some change introduced a regression in related functionality. I would therefore advise that EA users who encounter problems should  review the list of fixes/features in the EA release post to see if there's anything there that seems even remotely related to the issue they're having. If the code that governs the functionality they're using hasn't been touched, it's highly unlikely the issue is new and specific to the EA release, and it should be reported in the generic Feedback thread instead of the EA release thread or - better yet - posed as an open question to the community to see if non-EA adopters can reproduce it. It's human nature to attribute "new" problems to recent changes, and being aware of correlations like that is an important part of troubleshooting, but you have to take care not to jump to conclusions.

I don't think I could have put it any better. 

Please note that the Early Access has now been updated to 29.09.0.062 which addresses some of the issues reported. Thanks!

34 minutes ago, charles kasler said:

i know this is a basic question but I learn as i go along. Why is 24 bit grayed out in driver settings? Thanks.

You're seeing the driver bit depth there. The Record Bit Depth you can set on the Audio Data tab under the File heading.

7 hours ago, JohnnyV said:

Projects from Cakewalk will be transferable to Next. At this point it is not clear if this will be direct. As in a  CWP will open in Next or that if the project needs to be uploaded to Bandlab and then brought back to Next. 

The apps have a shared intermediary format. It can't do everything as there isn't 1:1 feature parity between Sonar and Next, but it does handle quite a few things, much more than uploading to bandlab.

43 minutes ago, User 905133 said:

  Could you clarify this ^^^^?  It used to be that we purchased licenses for new versions of SONAR if we wanted or we could use the last version we paid for.  For example, I paid for SONAR 3, SONAR 5, SONAR 6, SONAR 8.5, SONAR X1 (producer, expanded IIRC) and SONAR X3 (two versions, one for me and the Studio version for my kids' computer).

IIRC under the Gibson "Lifetime Update" Promotion, that could be paid off over time, but was that available before?

SONAR Platinum launched with a "Membership" program where you could either pay monthly (where 12 months of membership would get you a perpetual license up to that 12 month point), or you could pay for that 12 months up front which was essentially just as you would with buying an upgrade from X2 to X3. 

1 hour ago, User 905133 said:

Could someone please create a poll that allows forum members to rank order up to 5 preferences each for future Cakewalk products and purchase options with the maximum, minimum, and ideal price they would pay?

Let's give everyone a voice, not just those who want to get a head start on their "I'm-naming-my-own-preferred-plan-and / or-price-publicly" posts.

Thanks.

Respectfully, I don't think we need this here either. People have expressed their thoughts on prices from the moment the new version was announced. We've been around the block a time or two before, so we're pretty familiar with how people feel. We can't comment publicly on price points right now, but we have one in mind that I think most people here will find more than fair, as Noel has mentioned elsewhere. Details will be forthcoming when things are finalized, and nothing is going to change overnight. We just ask that people have a little patience while we do what we need to do on our end. Thanks!

On 9/9/2023 at 11:35 AM, Asato Maa said:

Hmmm... I don't use this feature. Where can I turn it off? 🙄

You have it turned on here

3 minutes ago, Milton Sica said:

New SONAR ????
Older users, we are sure that this is not a NEW SONAR, but an application that has enjoyed all these years when it was sold as free and had the collaboration of the entire user community.
What comes around, and I'm testing the early access version, is an attempt to sell something said to be new, but "current" as we know it to be.

SONAR went from SONAR 1-8 to SONAR X1-3 to SONAR Platinum, all being new versions of the application with new features. This is no different in that regard. There's a lot of additional work that is currently going into Sonar that is not currently in Cakewalk by BandLab which absolutely constitutes it as a new version of the app. 

On 9/3/2023 at 10:32 AM, Charles Nelson said:

I really wish you'd disable the x86 hardware check. I can't install the update on my ARM64 based Windows 11 Pro laptop.

 

The installer should allow for install there. If you're seeing an error can you provide a screenshot?

On 9/4/2023 at 1:51 PM, Asato Maa said:

There is a bug in Step Sequenser. I use Battery 4.

Not new to this EA, but we'll log it internally in any case. It seems to be related to having Fit to Quarters turned on. 

17 hours ago, User 905133 said:

Apologies if this has been mentioned before, but  "https://legacy.cakewalk.com/Documentation/Home" and related links to the online documentation seems to not work (including Menu Bar > Help > Documentation which for me points to "legacy.cakewalk.com/Documentation?product=Cakewalk&language=3&help=0x184C5" ATM).

This appears to be an issue with the legacy site on the back end. We're looking into it. Thanks!

Locking this thread. Original question was asked and answered. The other commentary is not necessary.

We no longer distribute the older demo projects for Cakewalk by BandLab. There's the current demos available for download through either the online installer or the app itself, or if you're just looking for additional material to learn how to mix, there are places online you can find multitracks available for learning purposes. Here's one example. 

20 hours ago, Hotel California said:

Hi Everyone,

I am online and I still keep getting the Activation required pop up every time I open up Bandlab? Says Cakewalk must be reactivated within 6 days. Update activation status before time runs out. 

I have logge out, and back in again, and also refreshed activation a few times while I'm online to no avail?

Any suggestions?

What do you see when you hit refresh activation? 

There are no legitimate versions of SONAR Platinum/Content for sale at this point. Not unless you find a sealed box with a redemption code. 

@fret walker Can you grab a screenshot of the devices tab there when the Realtek is disabled and the PreSonus is not selectable? 

It's conceivable that your audio configuration file is corrupt and not accepting a change, you can try manually deleting it by going to %appdata%\cakewalk\cakewalk core and deleting AUD.ini, then launch the application and try setting the driver. The Devices tab in the Preferences is showing you which devices are available to Windows, so as long as you've deselected everything under inputs and outputs, you should be able to select a different driver.