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Jonathan Sasor

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  1. They're Heritage guitars, a H-150 and H-535.
  2. If you go to Task Manager when you're seeing that dialog, you can generate a dump file that you can send us that will provide a bit more information. This link has better info on that: If both the VST2 and 3 are installed, its not unusual to see both unless you specifically have the option to hide related VST2 plugins in the Preferences. Is the "replace if possible" option there also enabled?
  3. If a minidump is not being generated automatically, you can create one in Windows. Details on this can be found here: https://www.cakewalk.com/Support/Knowledge-Base/2007013262/How-to-collect-a-Minidump-file-when-your-Cakewalk-program-crashes
  4. "w" will do that behavior now
  5. If you exit and reopen BandLab Assistant, do you still see the app in Demo Mode?
  6. SONAR 8.5 variants predate VST3 support, so you need to make sure anything installed for it is a VST2. On a 64-bit system, the stock scan path for Cakewalk/SONAR is C:\program files (x86)\cakewalk\vstplugins on a 64-bit OS or C:\program files\cakwealk\vstplugins on a 32-bit OS. As Craig mentioned you can pick similar paths from the plugin installers, but you need to make sure Cakewalk/SONAR scans those. VST3 uses a common path in the specification, so they all go C:\Program Files\Common Files\VST3
  7. Do you have a project where this is reproducible? We have not seen this issue on our end, but if you have a project where we can verify, then we can work on a fix.
  8. Hi Max, Unfortunately this is a known issue with aux tracks and track templates. It's logged in our system and will be addressed as soon as resources allow. Thanks!
  9. You can uninstall your current build and reinstall the 2019.07 release build from BandLab Assistant to grab the update (all of your settings will persist okay).
  10. @Hapsiainen, PM me with your Serial Number for Dimension and I can pull your registration and make sure that you've got the latest version that you'll be able to download.
  11. The files in AppData will get automatically copied from the C:\ProgramData\Cakewalk if they're moved/deleted from your existing AppData folder. You can clear AppData\Roaming\cakewalk\Cakewalk Core\Help Module and when you open CbB, they'll get updated.
  12. If you check the files in C:\Users\your user name\AppData\Roaming\Cakewalk\Cakewalk Core\Help Module, what is the date modified for the file HelpText_EN.dat? The change for 2019.07 is not to show the ProChannel, but rather if you're on the Inspector, you'll get Help Module info for the EQ plot as shown above the FX Rack.
  13. Yeah, we'd definitely recommend going line out from the amp rather than trying to use 2 USB devices like that. ASIO4ALL doesn't have any way for the devices to clock together.
  14. @Jaime Ramírez @Blades, What version of Windows are you running?
  15. You've simply increased the vertical zoom in the PRV. There's the little magnifying glass buttons in the bottom right corner, or if the PRV has focus you can use CTRL + Up/Down Arrow keys to adjust it.
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