Masami Ono

Hi Kevin, The support staff is working very hard to resolve the issue. However, my problem is still not resolved. Please let me know any changes in your situation.

I appreciate your advice. 　I reported it immediately. I save all my projects in Cakewalk project format and am having trouble editing them. I would like to resolve the issue as soon as possible.

My Windows locale is Japan. Language is Japanese.

I've been using Cakewalk for a long time. This time, when I updated to 2023.09, it was not activated. Even if I execute Sign in to Bandlab from the Help menu, the situation does not change. Not Activated message keeps appearing. The content of the Help menu has changed to Sing Out from Bandlab. From this, it seems that Cakewalk is aware of Sing on. I tried both Edge and Chrome as browsers for Sing on. I also tried disabling the firewall. But the result is the same. Is my method wrong?