Richard DeAngelis Posted January 22, 2019 Share Posted January 22, 2019 Hello Forum! I am experiencing about intermittent muting of my Cakewalk project(s) audio upon playback. These mutes last about 2 seconds. This is happening on all of my existing projects. I know what Audio drop-outs feel like. I have been using Sonar since Sonar3. This feels different. The processor and disk meters are not pinning at all! There is barely a pulse of activity showing on the SSD drives. And the playback does not cease or stutter. Yet the audio mutes and unmutes for about 2-seconds every 30 seconds or so. But it is NOT in the same place each time in the songs. It does not appear to be in the tracks. I just upgraded to a new Windows 10 Home HP pavilion PC. I cloned the Windows OS drive onto a 6GB/s SSD drive, and then I added a SATA3 Controller to the PCI-e bus and added a 2nd 6GB/s SSD Drive to house my /Cakewalk Projects folders. This PC has 16GB of DDR4 memory and brand new i5-7400 Processor. After installing my Focusrite Scarlett Driver software and installing Cakewalk by Bandlab through the Bandlab assistant, I installed all of my owned Cakewalk ProChannel Plugins and Addictive drums and a few Waves Plugins. Everything installed OK - and I worked out some registration issues so everything is licensed properly. Yet all of my projects experience these 2-second mutes periodically. I deleted the AUD.INI and let it rebuild. I removed any non-installed plugins from older projects. None of this helps. Please advise, as I was so excited to have all of this SSD power, and never expected such an issue. I have been with Sonar and Cakewalk for over 15 years. I'm confident there must be a fix for this. Bandlab has done a superb job with the Cakewalk code thus far! Thanks for that! Can anyone help? Rick DeAngelis Link to comment Share on other sites More sharing options...
Base 57 Posted January 22, 2019 Share Posted January 22, 2019 Most likely this is a Plug-in that needs to be authorized. 1 Link to comment Share on other sites More sharing options...
Grem Posted January 22, 2019 Share Posted January 22, 2019 (edited) If your using 6gb SSD drives (where did you get them?), I would say that's the problem! : ) But I am thinking it's just a typo and you really mean 6TB. Have you tried another DAW to see if it still happens? Or even try a media player to see if it's something system wide or isolated to CbB. Edited January 22, 2019 by Grem Link to comment Share on other sites More sharing options...
HIBI Posted January 22, 2019 Share Posted January 22, 2019 25 minutes ago, Grem said: If your using 6gb SSD drives (where did you get them?), I would say that's the problem! : ) But I am thinking it's just a typo and you really mean 6TB. I think that's not size, meaning 6GB/s (Transfer speed of SATA3) Link to comment Share on other sites More sharing options...
Grem Posted January 22, 2019 Share Posted January 22, 2019 (edited) Oh, ok! Transfer speed. Duh! First thing that I really thought about was a cable somewhere. I know it's simple, but we all have been caught/bit by that bug once or twice. Jack not shoved in all the way. Can't be the brand new cable!! Can it? LOL!! Edited January 22, 2019 by Grem spelling Link to comment Share on other sites More sharing options...
msmcleod Posted January 22, 2019 Share Posted January 22, 2019 I agree with @Base 57 . This definitely sounds like a plugin not authorised. You say you cloned your drive? It's likely Addictive Drums needs re-authorising. It gets upset at the smallest thing - even major windows updates. Just fire up the XLN Online Installer, remove your computer and re-add it again. Link to comment Share on other sites More sharing options...
Richard DeAngelis Posted January 22, 2019 Author Share Posted January 22, 2019 Thanks for everyone's input. Still having the 2-second mute issue, but I have more data points to share. This is like a puzzle... 1. My Addictive Drums installer is authorized and fully "green" in color and happy. Plays fine too. Doesn't seem to be it. 2. There are no other plug-ins to remove on the problematic projects. I reviewed and removed them all. Still the same issue. 3. I have 5 projects with the playback issue. But I have 2 similar projects that play fine! And the 2 that play fine have a ton of the same plugins and are larger track-counts! In any case, it is definitely project specific! Not the system hardware. Some projects play stellar. 4. Even when I strip all plug ins off, and resave a new version, same issue. 5. My one suspect is TruePiano, which is no longer included in Cakewalk. But I removed all tracks with TruePiano instantiated. And I removed TruePiano from the Synth Rack. But the staggered mutes still happen. Hope this helps someone to recognize a potential cause? Thanks to the Forum for your help!! Rick DeAngelis Link to comment Share on other sites More sharing options...
Grem Posted January 22, 2019 Share Posted January 22, 2019 (edited) If True Pianos is not authorized, does it produce silence? I didn't see that mentioned on thier site. Just to make sure, did you check your cords/cables/wires? : ) Edited January 22, 2019 by Grem Link to comment Share on other sites More sharing options...
Richard DeAngelis Posted January 22, 2019 Author Share Posted January 22, 2019 Yes Grem, I did check cables and wires and drivers, etc.. And again, some projects work consistently great. And one of them that works great has many tracks and many synths and plug-ins. But not a glitch! While other projects consistently have the 2-sec muting issue. To me, that minimizes the chance that the problem is computer hardware related. I agree more with the theory of a demo plugin that is timed out, or a missing plugin authorization. But, I have never known Cakewalk's plug-ins to use that method of licensing enforcement. Waves maybe, but there are no Waves plug-ins on many of the problematic projects. I use mostly the Cakewalk ProChannel SSL and 1176 and the CA-2A. I use mostly the ProChannel EQ. I use the VX-64 Vocal Strip?? Is that authorized as part of CakeWalk by Bandlab? I'm pretty sure it is project-specific and a software problem. But I am at a total loss for ideas at this point. If any Bandlab Support Engineers are reading this, I'd appreciate any advice as to where to look for a cause. Thanks - Rick DeAngelis Link to comment Share on other sites More sharing options...
scook Posted January 22, 2019 Share Posted January 22, 2019 Check the CA-2A about screen Link to comment Share on other sites More sharing options...
David Baay Posted January 22, 2019 Share Posted January 22, 2019 What audio interface? Possibly the output section of your interface or amp/monitoring system is having issue. If meter activity on the Master bus is uninterrupted, it's probably something in the analog output path. Link to comment Share on other sites More sharing options...
Base 57 Posted January 22, 2019 Share Posted January 22, 2019 You probably did this but I don't think you indicated so in your posts. Try hitting the "e" key to bypass FX globally. That should eliminate audio FX in your troubleshooting. Link to comment Share on other sites More sharing options...
Richard DeAngelis Posted January 22, 2019 Author Share Posted January 22, 2019 Thanks to everyone who contributed! Great advice! But my new friend Scook just nailed the issue! It was an unauthorized CA-2A Plug-in. I checked the old Forum for the offline authentication process, and got it done in under 5 minutes! Thank you Scook! Seriously! Some of the affected projects did not even have the CA-2A actively in use! But it must've been there somewhere, causing the audio drops! Base57 - thanks for the tip of using "e". I was looking for that. I have been using Sonar since Sonar 3, when it was owned by Twelve Tone. I have helped troubleshoot a lot of Cakewalk issues, but this one was not in the Forum that I could find. And I was not getting it done without your help. Thanks! To be gracious to all questions asked, I am using a new Focusrite Scarlett 2nd Gen 18i8 USB Interface. The Output routing is pretty idiot-proof, and it all looks OK. Was the CA-2A. I think this new Forum is great! I am going to hang here more often, and help where I can. Thanks - Rick Link to comment Share on other sites More sharing options...
FIP GeBall Posted February 18, 2019 Share Posted February 18, 2019 On 1/22/2019 at 5:32 PM, Richard DeAngelis said: Thanks to everyone who contributed! Great advice! But my new friend Scook just nailed the issue! It was an unauthorized CA-2A Plug-in. I checked the old Forum for the offline authentication process, and got it done in under 5 minutes! Thank you Scook! Seriously! Some of the affected projects did not even have the CA-2A actively in use! But it must've been there somewhere, causing the audio drops! Base57 - thanks for the tip of using "e". I was looking for that. I have been using Sonar since Sonar 3, when it was owned by Twelve Tone. I have helped troubleshoot a lot of Cakewalk issues, but this one was not in the Forum that I could find. And I was not getting it done without your help. Thanks! To be gracious to all questions asked, I am using a new Focusrite Scarlett 2nd Gen 18i8 USB Interface. The Output routing is pretty idiot-proof, and it all looks OK. Was the CA-2A. I think this new Forum is great! I am going to hang here more often, and help where I can. Thanks - Rick Thanks for your work on this Richard, I'm currently having the same issue you had and will try your methods to see if they work for me. Link to comment Share on other sites More sharing options...
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