For Sample Tank 4 MAX v2 owners

[Starship Krupa]

I feel like a dunderhead, admitting this, but IK Product Manager can be a confusing beast, and yes, it's not 100% clear exactly what content comes with ST4MAX2. Today I was browsing through IK Product Manager and noticed something:

Somehow I hadn't installed all of the extra Syntronik 2 instrument libraries and Sample Tank construction kits that the MAX license entitled me to. Somehow I thought it had, both Syntronik 2 and Sample Tank 4 have tons of Syntronik instruments and construction kits, enough so that I didn't even notice that there was about 50G of content left to install. 5 Syntronik instruments, Electric Piano Bass, Clavitube, Bionic Drums and half a dozen of the EDM construction kit add-ons.

I discovered this by clicking on the "Sounds" tab and scrolling down. I guess clicking on the button to install Syntronik 2 on the "Software" page omits a lot of the stuff that is available individually as soundware. Makes sense now, but I guess it got past me the first time around.

Maybe you're not as clue-challenged as I and you've had all of your Syntronik and Sample Tank libraries installed from day one, but if you're not 100% sure, click on that "Sounds" tab and scroll slowly all the way down and make sure. There's a LOT of scrolling to do to get to the bottom.

It's a good thing that IK eliminated the download timeout penalty....

[audioschmaudio]

1 hour ago, Starship Krupa said:

I feel like a dunderhead, admitting this, but IK Product Manager can be a confusing beast, and yes, it's not 100% clear exactly what content comes with ST4MAX2. Today I was browsing through IK Product Manager and noticed something:

Somehow I hadn't installed all of the extra Syntronik 2 instrument libraries and Sample Tank construction kits that the MAX license entitled me to. Somehow I thought it had, both Syntronik 2 and Sample Tank 4 have tons of Syntronik instruments and construction kits, enough so that I didn't even notice that there was about 50G of content left to install. 5 Syntronik instruments, Electric Piano Bass, Clavitube, Bionic Drums and half a dozen of the EDM construction kit add-ons.

I discovered this by clicking on the "Sounds" tab and scrolling down. I guess clicking on the button to install Syntronik 2 on the "Software" page omits a lot of the stuff that is available individually as soundware. Makes sense now, but I guess it got past me the first time around.

Maybe you're not as clue-challenged as I and you've had all of your Syntronik and Sample Tank libraries installed from day one, but if you're not 100% sure, click on that "Sounds" tab and scroll slowly all the way down and make sure. There's a LOT of scrolling to do to get to the bottom.

It's a good thing that IK eliminated the download timeout penalty....

Even worse, having upgraded from 3.5 MAX to 4 MAX, the product manager tells me that the additional synths are installed when really they only had 2 or 3 presets inside - maybe from some of the expansions. So I looked up which synths are new to 4 MAX and checked which only had very few presets in my installation and clicked "Reinstall" for all those. Not very intuitive and user friendly.

[audioschmaudio]

27 minutes ago, audioschmaudio said:

It's a good thing that IK eliminated the download timeout penalty....

So true. Removing the 180 day download restriction turned me from a hater to a fan. I can understand why they had it in place though. Allowing people to download hundreds of GB does cost them money too.

[JoeGBradford]

Good to hear that they have got rid of the 180 day limit! A while back I did plead with them to let me access sounds for free that I had forgotten to download and they did allow me fortunately but it was a bit of a pain!

[MusicMan]

Removing that limit was the best thing for sales and their brand reputation. Plus, given their installer seems to cause quite a bit of grief, it means customers aren't penalized when they find something missing and it's over 180 days and they realise the installer screwed up, like missing samples, or presets.

If they spent the time on the installer and really improved that, I'm sure it would lift their reputation considerably again and as a result, their sales.