James Cartwright Posted February 15 Posted February 15 (edited) I've just been trying to activate my CBB instance, and after I successfully log in it's trying to force me to connect to my facebook account, which I'm not going to do for what should be obvious reasons in 2025. I'd be happy to do 2FA using an auth app or something, but I'm not going to connect my account to FB. All I want to do is activate, but I can't get past this FB thing. Are other people getting this or is it just me? Edited February 15 by James Cartwright 2
T Boog Posted February 15 Posted February 15 I just had to reactivate CbB a couple hours ago and it gave me the same prompt but with my Google account. I dont have a faebook account. So I just signed in with Google. I didnt realize it was so risky. Are the hackers coming for me now? 🫣
Mr No Name Posted February 15 Posted February 15 21 minutes ago, T Boog said: I just had to reactivate CbB a couple hours ago and it gave me the same prompt but with my Google account. I dont have a faebook account. So I just signed in with Google. I didnt realize it was so risky. Are the hackers coming for me now? 🫣 the "security" of the cakewalk daw has nothing to do with google or facebook, who is going to hack into someone elses daw? Ridiculous nonsense. They'll be sending people around to peep through your letterbox by next week.
T Boog Posted February 15 Posted February 15 39 minutes ago, Mr No Name said: They'll be sending people around to peep through your letterbox by next week Those Bast*rds! 😠 1
Terry Kelley Posted February 15 Posted February 15 I get the Google login but if I close it and refresh the window, I am logged in already. Not sure why this is happening, but we are the product.
pedwal wally wally wha Posted February 15 Posted February 15 5 hours ago, Terry Kelley said: we are the product yarp
James Cartwright Posted February 15 Author Posted February 15 (edited) I went in today an instead of FB, it just emailed a 2FA code to my email address, which is fine / how it should have been from the beginning. I emailed them a help request before I posted here, so I'm not sure if it's changed for just my account or for everyone, so I guess if it's still happening for anyone else, raise a support ticket? Cheers Edited February 15 by James Cartwright 1 1
Nigel Mackay Posted February 16 Posted February 16 15 hours ago, Sock Monkey said: It’s why I ditched Cakewalk. To much Nag ware. Sonar doesn’t do this. But it cost me $80 to kill the nagger. It stopped nagging many months ago. 1
Bristol_Jonesey Posted February 16 Posted February 16 4 hours ago, Nigel Mackay said: It stopped nagging many months ago. It most certainly did 👍
Noel Borthwick Posted February 16 Posted February 16 It most certainly doesn't force you to sign in via Facebook. The sign in process is identical for Sonar as well as Cbb or even the Bandlab web for that matter. It prompts you to sign in a very industry standard SSO (single sign on) page where you can sign in using whatever mechanism you chose when you created your BandLab account. This is what I see. You can use your username and password (assuming you create your account that way) or you can use Google, Facebook, Apple, or potentially SMS to sign in. 1
James Cartwright Posted February 16 Author Posted February 16 6 hours ago, Noel Borthwick said: It most certainly doesn't force you to sign in via Facebook. The sign in process is identical for Sonar as well as Cbb or even the Bandlab web for that matter. It prompts you to sign in a very industry standard SSO (single sign on) page where you can sign in using whatever mechanism you chose when you created your BandLab account. This is what I see. You can use your username and password (assuming you create your account that way) or you can use Google, Facebook, Apple, or potentially SMS to sign in. No it didn't force me to sign in via FB, *after* I signed in is when I got the screen below with no options to change the 2fa method: Either way, after my support call I now get 2fa codes to my email.
Promidi Posted February 17 Posted February 17 On 2/16/2025 at 10:13 AM, James Cartwright said: I went in today an instead of FB, it just emailed a 2FA code to my email address, which is fine / how it should have been from the beginning. As a test, I signed out of BL and then signed in. The sign in page still asked for my Bandlab credentials as it normally does. This only difference this time is a 2FA challenge (which I am OK with). I proceeded and I was back in. 1
Paul G Posted February 17 Posted February 17 Which support did you contact? I'm having the same problem except my email is on another "C" drive in my computer, (I use two "C" drives. 1 for business, emails etc and 1 for music). So obviously I can't use the 2FA which emails. Can this be changed to a phone call? TIA
Canopus Posted February 17 Posted February 17 This is getting pretty ridiculous. I've had to do 2FA every time I've started Sonar today. Sure, I have to do 2FA to gain access to quite a lot of sites these days, but that's mostly when I'm out travelling and start using a different IP address. Also, I have absolutely no problem with 2FA when it comes to things like banking or card purchases. But every time I start an effing DAW? C'mon. 2
James Cartwright Posted February 17 Author Posted February 17 19 hours ago, Paul G said: Which support did you contact? I'm having the same problem except my email is on another "C" drive in my computer, (I use two "C" drives. 1 for business, emails etc and 1 for music). So obviously I can't use the 2FA which emails. Can this be changed to a phone call? TIA Hi, I just submitted a request here: https://help.bandlab.com/hc/en-us/requests/new They turned it around pretty quick considering I'm on New Zealand time Cheers
Paul G Posted February 19 Posted February 19 On 2/17/2025 at 8:34 AM, Canopus said: This is getting pretty ridiculous. I've had to do 2FA every time I've started Sonar today. Sure, I have to do 2FA to gain access to quite a lot of sites these days, but that's mostly when I'm out travelling and start using a different IP address. Also, I have absolutely no problem with 2FA when it comes to things like banking or card purchases. But every time I start an effing DAW? C'mon. Are you saying that every time you open Sonar you have to sign in with BL?
Canopus Posted February 19 Posted February 19 28 minutes ago, Paul G said: Are you saying that every time you open Sonar you have to sign in with BL? It was like that two days ago. But I tested again right now, and if I enter the 2FA code when first starting Sonar and then exit Sonar, I am indeed able to start Sonar a second time without being asked to log on and go through 2FA yet again. I guess something has been changed on the server since Monday, because I haven’t changed anything on my side. So, hopefully this change of behaviour will last. The constant 2FA nagging two days ago made me seriously start considering my alternatives.
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