David Baay Posted February 6 Share Posted February 6 4 hours ago, ccondon23 said: Shut down Sonar and reopened the problem project, crashed with seconds. Tried again, crashed again within seconds without my having done anything other than opening it. I suggest you run MemTest86 and see if any errors are found. In case you're wondering about the different versions available in different places - as I was - check out this article: https://en.wikipedia.org/wiki/MemTest86 Link to comment Share on other sites More sharing options...
Starship Krupa Posted February 6 Share Posted February 6 8 hours ago, ccondon23 said: This morning I was poking around Event Viewer and noticed that there was another app that crashed in nt.dll, CodeMeter. Apparently, CodeMeter was installed as part of the licensing for the free version of AutoTune that I had installed. I got a free license for Antares' vocal ensemble plug-in, and once I saw what Codemeeter was doing (it ran its own service, complete with a tray icon), I uninstalled it. I actually liked what the plug-in could do, but I already have Quadravox and had no desire to have this licensing server running at all times just so I could use this one plug-in very infrequently. Recently I got email from Antares announcing that they were switching to iLok. PACE also installs a service, but since I have a couple dozen iLok'd plug-ins, I don't mind. So I downloaded their latest installer and ran it and lo and behold, while they had switched to iLok, the installer still installed the Codemeeter crap. So I tried getting rid of Codemeeter manually, deleting its files and disabling its service, and it didn't affect the Antares plug-in. Link to comment Share on other sites More sharing options...
Rick Daugherty Posted March 5 Share Posted March 5 I'm getting ALL KINDS of crashes lately. And Cakewalk keeps telling me to do a 'clean uninstall' down to the registry/manually. Not helping. I got a "HEAP CORRUPTION" crash today. I'll save my work religiously for an hour, only to find out, NONE of my last 'saves' were actually saving at all, and ALLLLL of that last hour's worth of work was NOT saved...gone! NEVER had so many problems with Cakewalk/Sonar ever...been using it for 30 years. Lots of 'freezes/white screens' etc. Very frustrating. And almost every time I open up Sonar, it tells me "Upgrade Available!" but I have the latest version. Sucks. Link to comment Share on other sites More sharing options...
AB9 Posted March 6 Share Posted March 6 Do you have the latest version that was issued yesterday. 2025.02 Update 1 (build 31.02.0.074) The reason I am asking is that it is still 2025.02, but it is an update to it. Link to comment Share on other sites More sharing options...
David Baay Posted March 6 Share Posted March 6 What does the dump .txt file way the crash is ocurring? 2 hours ago, Rick Daugherty said: I got a "HEAP CORRUPTION" crash today. Have you cranked up the Error Handling Severity at some point? I don't think you would normally see this error reported (bold part is my doing): Enhanced error detection is now integrated into the DAW. This feature is opt-in for now and may be enabled by adding the ExceptionHandlingSeverity value to the Cakewalk.ini initialization file. We appreciate users helping make Cakewalk better by reporting crashes to us as well as plug-in vendors when necessary. To control the error detection sensitivity, you can now add a new ExceptionHandlingSeverity value in Preferences > File - Initialization File. Valid values for this setting are: 1 - Unhandled errors are caught (default) 3 - All access violations are detected and unhandled exceptions are caught 5 - Unhandled errors and heap corruption is detected 7 - Unhandled errors, all access violations and heap corruption errors are caught (this is the strictest error detection mode) 3 Link to comment Share on other sites More sharing options...
Craig Reeves Posted May 24 Share Posted May 24 (edited) It's been really bad with regard to the crashes. Just about any and everything will make this DAW crash, particular copying and pasting large amounts of clips. It is a productivity killer. Significantly less table than Cakewalk by Bandlab. I have no idea what they did to this but these recent updates have made this DAW so much less stable. Even the simplest things will cause the DAW to crash. I literally am at a standstill in a project because I cannot copy and paste anything without it crashing. It is not justifiable in my view that a DAW so much more unstable than its competition should be priced the same or more than its competition. It's just broken. Simple and plain. Held to gether by duct-tape and bubble-gum. Bandlab just isn't putting enough money into the development to give us a DAW that works. The devs they have I'm sure are doing the best they can so it's not their fault. Check this video out. This is a simple copy and paste and Cakewalk crashes EVERY TIME I try to perform this simple task. This is problematic. And the worst thing is that it's difficult to report bugs because the crashes are random and unpredictable. A lot of the times moving clips, copying, and pasting clips is something Cakewalk has trouble with. They seriously need to tighten up the code in that area but the thing is, it doesn't happen all the time. Again it's fussy and unpredictable so you just have to be saving all the time. This is not the case in any other DAW but Cakewalk sadly. It's just way, way behind. Again, I blame Bandlab for just not putting enough money into it. It's possible it's just a lot of old code. I believe Cakewalk will eventually face the same fate as Finale. I've been using Cakewalk for over 25 years so I say all of this with great sadness. Edited May 24 by Craig Reeves 1 Link to comment Share on other sites More sharing options...
Colin Nicholls Posted May 24 Share Posted May 24 Man, that is frustrating! I can see why you'd want to let of some steam; I'd do the same. Probably I'd use more swear words. But here's the thing: Many, many people with many, many different configurations are not experiencing this. For them, Sonar is working fine and in fact, better than CbB ever did. It HAS to be something about your hardware, or your software configuration. Installed any new plugins lately? Any other applications? Trying out other DAWs? What if you create a new empty project in Sonar. No plugs, just raw audio. How does cut-n-paste behave? Add another track or two. Then add virtual instruments. At what point does the problem start to appear? What are your hardware specs? What Audio interface? Driver model? buffer size? Take your project in the video, and save it somewhere else, and start pulling it apart until you isolate the problem. Does the crash happen when you disable the audio engine? What if you change audio from your current I/O interface to, say, Windows internal sound card (if possible). Change driver types. Have you run generic hardware tests on your machine? RAM test? could be a damaged memory chip. All this testing is a pain in the butt, I know. Maybe it would be easier to convert all your projects to a different DAW. God knows it's tempting, I've been there. 4 Link to comment Share on other sites More sharing options...
Max Arwood Posted May 25 Share Posted May 25 What plugins do you have on the track you are pasting to? Link to comment Share on other sites More sharing options...
Noel Borthwick Posted May 30 Share Posted May 30 On 5/24/2025 at 2:55 PM, Craig Reeves said: And the worst thing is that it's difficult to report bugs because the crashes are random and unpredictable. A lot of the times moving clips, copying, and pasting clips is something Cakewalk has trouble with. If you are getting issues with copy paste and move its likely something very data specific with your project, rather than your hunches about unstable code. The best way to to troubleshoot is to get us/support a copy of your project with some steps on how you typically repro it. Also in your video the app is closing without a message - that is typically the result of an unhandled C++ exception from the UI, or heap corruption. Check if a dump file got created by Windows at the exact time of the crash in the minidump location, and send it to us. If not, there are also more advanced troubleshooting steps that can be taken by running WinDbg to capture the crash. See this article for information about capturing minidumps. 1 Link to comment Share on other sites More sharing options...
Glenn Stanton Posted May 30 Share Posted May 30 note that fabfilter Q3 has been crashing my PC a lot (a few months back). so, after lots of troubleshooting plugins, i stopped using it. no crashes. and sadly, no further updates from the fabfilter folks either. just lots of ads for Q4. Link to comment Share on other sites More sharing options...
Simone Posted yesterday at 11:01 AM Share Posted yesterday at 11:01 AM (edited) Sonar crashes all the time for me. I use Waves plugins and I can't load the projects I was working on on CbB. If CbB stops working on August the 1st and I can't open my old projects in Sonar I will be stuck in the middle of the production of my new album. It is unacceptable putting a software on the market in this broken state and forcing people to migrate to it without the necessary testing. Good job in kicking your long time users away from you for good. Edited yesterday at 11:05 AM by Simone Link to comment Share on other sites More sharing options...
Noel Borthwick Posted 21 hours ago Share Posted 21 hours ago 6 hours ago, Simone said: Sonar crashes all the time for me. I use Waves plugins and I can't load the projects I was working on on CbB. If CbB stops working on August the 1st and I can't open my old projects in Sonar I will be stuck in the middle of the production of my new album. It is unacceptable putting a software on the market in this broken state and forcing people to migrate to it without the necessary testing. Good job in kicking your long time users away from you for good. If you want help be productive and submit proper problem reports. Sarcastic comments wont help solve your problem. Link to comment Share on other sites More sharing options...
John Vere Posted 20 hours ago Share Posted 20 hours ago 7 hours ago, Simone said: Sonar crashes all the time for me. I use Waves plugins and I can't load the projects I was working on on CbB. If CbB stops working on August the 1st and I can't open my old projects in Sonar I will be stuck in the middle of the production of my new album. It is unacceptable putting a software on the market in this broken state and forcing people to migrate to it without the necessary testing. Good job in kicking your long time users away from you for good. I have no sympathy for people who continued to use Cakewalk. We were told 2 years ago the day would come so smart people either moved to the supported version or switched Daw's. You have at least a month now to do what you should have done at least a year ago. Back up all your important work using Midi and Stems. Using Free software is not the same as using software you pay for and especially software you own. 1 Link to comment Share on other sites More sharing options...
Simone Posted 6 hours ago Share Posted 6 hours ago (edited) 15 hours ago, Noel Borthwick said: If you want help be productive and submit proper problem reports. Sarcastic comments wont help solve your problem. Hello @Noel Borthwick I submitted my Crash report and the dump file. That being said, I still hope it will be possible to use Cakewalk by Bandlab after August the 1st, because the state Sonar is now makes it impossible to be productive with it. The sarcasm in my comment is aimed at this policy that is disruptive to users. I work in audio for games, so I know what kind of beast software can be. Nonetheless, I am fine QAing a product that I use for free, but it is frustrating being forced to migrate to a faulty software when I have a work to finish. And to respond to @John Vere I have no problems at all paying for a software that I use everyday, so it is fine for me paying for the professional version of Sonar as long as it works. I kept using Cakewalk when it turned free just because I have been making music with it since the 90s, I always loved it and I don't have to learn a new DAW. Edited 6 hours ago by Simone 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted 3 hours ago Share Posted 3 hours ago I understand that something is causing instability in your configuration but you are making a lot of assumptions about the software itself being the root cause of the problem before any dignosis has been done. There are numerous causes for instability that are outside of the scope of the program. We have thousands of professional users successfully using Sonar and it is far more stable than CbB was. That said, every system can be different and a problem one user sees may never be seen by others due to variations in software/plugins etc. Until we get crash dumps no determination can be made in such cases. And no it will not be possible to use CbB from Aug. Its been superceded by Sonar and thats the only product being supported going forward. Where did you send your problem report? If it was a dump you can also PM me a link. 1 Link to comment Share on other sites More sharing options...
pedwal wally wally wha Posted 14 minutes ago Share Posted 14 minutes ago On 5/30/2025 at 2:21 PM, Noel Borthwick said: advanced troubleshooting steps that can be taken by running WinDbg to capture the crash. start sonar/cbb start windbg - attach it to the sonar/cbb thread when an exception (error in code) occurs, windbg will jump in and give you some info Link to comment Share on other sites More sharing options...
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