James Meyerhoffer Posted January 19, 2021 Posted January 19, 2021 (edited) Hello everyone. Long time user in need of a bit of technical help. My install was working fine, I moved locations, now Cakewalk won't open. When I click on the Button in the Assistant, the outer frame of the app with flash, and then disappear. I have removed and reinstalled both only to have the same condition. I think it might somehow be Audio device related in Windows 10, but honestly I've exhausted many options. Cakewalk simply will not open. Flashes, then crashes instantly back to a desktop. What can I do to narrow this down? Not sure what caused this out of the blue, but it's brought my entire rig to halt. Is there a diagnostic log I can dive into to see wtf is happening with it? I'm sitting in a room full of instruments and can't record a note. Help! Edited January 19, 2021 by James Meyerhoffer
msmcleod Posted January 19, 2021 Posted January 19, 2021 You shouldn't need to run Cakewalk via the assistant. Does it work running Cakewalk directly?
James Meyerhoffer Posted January 19, 2021 Author Posted January 19, 2021 2 hours ago, msmcleod said: You shouldn't need to run Cakewalk via the assistant. Does it work running Cakewalk directly? No, same behavior. It flashes like it about to open, then crashes to desktop. No change with Admin or Compatibility modes.
John Vere Posted January 19, 2021 Posted January 19, 2021 (edited) ni Edited December 30, 2023 by John Vere 1
James Meyerhoffer Posted January 22, 2021 Author Posted January 22, 2021 I physically moved the PC to another home. I have removed and re-installed Cakewalk, and the Assistant MULTIPLE times... it does nothing, nor does it change the behavior. Install location is always default. No matter WHERE I start Cakewalk from, it flashes to outline of the Program for a split second, then crashes....every....single....time. I have disabled AV, given it Admin rights, almost everything I can think of.... It just stopped for some reason and now it simply will not start. It has to be leaving a log record somewhere right?
Noel Borthwick Posted January 22, 2021 Posted January 22, 2021 Do you get a crash dialog? That is the log. If so send a link to the dump file and we can tell you why its crashing. Link in my sig.
Enig-J Posted April 22, 2021 Posted April 22, 2021 I am having the same issue. I installed it got it to open the first time. never could get any output sound after trying all drivers and audio options, so shut down and unplugged all controllers and restarted the PC. When i tried to re-open the same thing. splash screen with the grey kernel screen loading behind it, and back to desktop. Windows 10. My Rekordbox works just fine, Komplete Kontrol and Kontakt also, using the same audio profiles, that do have sound output. But Cakewalk simply will not load, uninstall, re-install repeat, take two pills and call me in the morning. No crash dialog at all, just like it never happened.
Enig-J Posted April 22, 2021 Posted April 22, 2021 Just now, Enig-J said: I am having the same issue. I installed it got it to open the first time. never could get any output sound after trying all drivers and audio options, so shut down and unplugged all controllers and restarted the PC. When i tried to re-open the same thing. splash screen with the grey kernel screen loading behind it, and back to desktop. Windows 10. My Rekordbox works just fine, Komplete Kontrol and Kontakt also, using the same audio profiles, that do have sound output. But Cakewalk simply will not load, uninstall, re-install repeat, take two pills and call me in the morning. No crash dialog at all, just like it never happened.
Enig-J Posted April 22, 2021 Posted April 22, 2021 On 1/22/2021 at 8:48 AM, Noel Borthwick said: Do you get a crash dialog? That is the log. If so send a link to the dump file and we can tell you why its crashing. Link in my sig. no crash report. Upon uninstall, i combed the registry and system for any lingering files that might cause it to act the same. No luck at all.
Leo Chen Posted June 5, 2021 Posted June 5, 2021 I just refreshed windows 10, and then i've got the same issue. - no matter how I launched the application, it shows up as a flash and then nothing. - also tried uninstall/reinstall few times, no luck. - checked the Task Manager, didn't see the applicaiton/process
msmcleod Posted June 5, 2021 Posted June 5, 2021 4 hours ago, Leo Chen said: I just refreshed windows 10, and then i've got the same issue. - no matter how I launched the application, it shows up as a flash and then nothing. - also tried uninstall/reinstall few times, no luck. - checked the Task Manager, didn't see the applicaiton/process You could try the following: 1. Run RegEdit 2. Within RegEdit, locate Computer\HKEY_CURRENT_USER\SOFTWARE\Cakewalk Music Software\Cakewalk 3. Rename the Core subkey to _Core 4. Run Cakewalk This will force Cakewalk to act as is if it is installed for the first time. 2
Leo Chen Posted July 3, 2021 Posted July 3, 2021 On 6/5/2021 at 7:07 PM, msmcleod said: You could try the following: 1. Run RegEdit 2. Within RegEdit, locate Computer\HKEY_CURRENT_USER\SOFTWARE\Cakewalk Music Software\Cakewalk 3. Rename the Core subkey to _Core 4. Run Cakewalk This will force Cakewalk to act as is if it is installed for the first time. Hi, I just tried, same result... i'm thinking if this issue is not fixed when MSFT launched Win 11, then I for sure will drop Cakewalk. thanks. Leo
Noel Borthwick Posted July 4, 2021 Posted July 4, 2021 @James Meyerhoffer @Leo Chen if the app starts and immediately exits the most likely cause is that your Microsoft VC redistributables are not up to date. Follow the instructions in this thread to make sure you update them and then retry. Let me know how it goes. The latest redistributables are here.
Willie Scoggins Posted July 12, 2021 Posted July 12, 2021 Agree with John Vere, "use WASAPI mode with on board audio. Only use ASIO that comes supplied with your audio interface drivers". Worked for me after most recent update.
sjoens Posted July 15, 2021 Posted July 15, 2021 On 7/12/2021 at 12:00 PM, Willie Scoggins said: Agree with John Vere, "use WASAPI mode with on board audio. Only use ASIO that comes supplied with your audio interface drivers". Worked for me after most recent update. I just launched CbB right after booting up and it never opened. Turns out it went directly to Background Processes, it's favorite hiding spot these days. For me it's almost always an audio or USB conflict.
Leo Chen Posted July 20, 2021 Posted July 20, 2021 Hi all, 1. just updated Microsoft VC redistributables 2. reboot computer the result is the same, the cakewalk loading screen showed up and then ... nothing. no error log, no service running... Leo
scook Posted July 20, 2021 Posted July 20, 2021 Are there any entries in HKEY_LOCAL_MACHINE\SOFTWARE\ASIO If so, what are they
Leo Chen Posted July 20, 2021 Posted July 20, 2021 Hi all, 1. installed ASIO4ALL just now 2. and it works!!! 3. I'm updating cakewalk now, will update the progress Thank you all Leo
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