Noel Borthwick

Your first step should be to upgrade to the latest build and try and reproduce it there. 2019.09 is an ancient build.

@rejkmackan can you send a link to a project file that has the problem?

I enjoy that game too. I had someone once call to tell me that my Windows was compromised claiming to be from Microsoft. I said - great I work for Microsoft too. They promptly hung up ?

We’ll look into it and try and repro it. Thanks.

Im exclusively using edge these days including on an iPad where ironically it generally runs better than Safari.

This is exactly right. If you want to benefit from higher sample rates for plugins or synths you have to use the upsampling feature. You can set the plugins to Upsample on Render and they will automatically be converted only when exporting/bouncing. Increasing the export sample rate won't do much other than upsampling the final output of your mix. So no sonic advantage.

Or worse it could appear to make it better in some very isolated circumstance and hurt performance in other cases. This is how a lot of these myths originated and people blindly follow them. The other more recent thing that is being propagated is that MMCSS should not be set by the DAW and only by the driver. This has led to problems with drivers that are not coded properly to check for error codes. It would be great if the MMCSS documentation could explain the use cases better so that developers don't make mistaken assumptions.

Maybe its one of those aggressive DAW tweaks you have ?

Are you automating a plugin parameter? Also do you see this behavior if you automate another plugin?

I tried it in incognito mode and the page loads fine here. Make sure something in your browser isn't blocking it. Its just a shortlink to the main page so I'm not sure why that wouldn't work for you.

This guide was written by @Pete Brown from Microsoft who is also an active DAW user. I thought I'd post it since it takes a common sense approach to getting the best performance from a PC, rather than some of the stuff out there with outdated nonsense that dates back to the XP days https://aka.ms/Win10AudioTweakGuide

This is what I did as well on the affected PC

I don’t follow. Which ASIO driver are you referring to? You are using two different USB audio devices in your test so there couldn’t have been an ASIO driver.

@bdickens I sent you a PM. This is unfortunately beginning to look like something is corrupted with your Windows update settings. I had this happen on one of my machines a year ago and the only thing that fixed it finally was a reinstall of Windows despite Microsoft trying to fix it in several sessions. However you can try and do a service call with them since it may be fixable. Explain to them that their webview installer is failing and you cannot do windows updates.

Yesterday we pushed an update to our installer that should prevent the waves local server from blocking our installer from completing. Anyone who tries to update again should get the new installer. This is temporary until Waves resolves it on their end.

BTW we pushed an update to our installer that detects and shuts down the Waves Local server until this is fixed by Waves. So it should at least temporarily resolve this from our end.

@Michael Richards which OS are you running? From your screenshot it looks like Win 8 or Win 7.

@Glenn Stanton What was the RTL with WASAPI exclusive? Does plugging in a manual offset make recordings line up properly?

@Michael Richards thanks for your report. We'll look into this.

If you get a crash please send the crash dump file. Thats the only way to investigate it. We can also send it to IK to follow up.

Jon sent you a link. The edge update service as I understand it is to keep the edge runtime up to date. This is a critical part of the edge runtime that needs to be periodically patched by MS to deal with malware and other exploits. Why it phones home to check for updates often I'm not sure about. Perhaps this is a question more suited to Microsoft. In any case its not trying to force install edge or anything like that. The edge webview redist requirement will go away in a future version of Windows 10 because Microsoft has indicated that its a temporary solution. At that time our installer won't need to install it anymore for Win10 that is.

I thought my reply clarified that were not installing anything that doesn't work on Win7 as per Microsofts documentation and our tests showed. We don't need to ask for permission to install libraries that are necessary for the function of our application. We don't test on machines that are tweaked to disable windows components and if things break due to that its not something to blame Cakewalk for. The link to a rollback installer is right in the first para of the main release notes.

We don't control what Microsoft installs within its redistributables. It uses components that are part of edge but its not the edge browser itself. . So if you don't like that I'm sorry there isn't anything we can do to solve that. If you want to keep using Win7 an unsupported OS by both Microsoft and Cakewalk, its your call. However we don't have the bandwidth to support it and you will almost surely have more problems going forward. That said there are plenty of other people running the last update even on Win7 with no such issues. This is incorrect. Webview is supported by Microsoft even on Windows 7. Windows 7, 8, 10 support Support for a consistent user experience across Windows 7, 8, and 10. >> CbB still crashes when it tries to load sample libraries that it loaded just fine prior to the update. What sample libraries? Is it crashing when loading a plugin? If so the crash site may not be in Cbb but in a plugin that has incompatibilities. As I said above save the crash dump and send a link. There are instructions in my sig to do this.

Please read my post above. Are you indeed running Win7? If not please follow the steps in my sig to capture a dump and send a link. If its hanging we can tell whats causing it normally.

Firstly were not installing edge so lets debunk that theory. Its a webview component that is REQUIRED by cakewalk to do single sign on to BandLab both for activation and future integration. It does work on Windows 7 and was tested by QA. WebView is not the same thing as Edge. We have clearly indicated many times that we don't actively support Win 7 any more and allow installation as a courtesy. The installer even tells you this! If you are still using Win7 and installing updates you can still revert to a the prior version if you have issues.