chris.r

Got the reply from support finally. This should work now.

Kirchhoff is not on sale now so I have no reason to use it Thanks!

I'm sure it's there: ?

And where's my Aparillo!

Yes that's it, I emailed support. Waiting for reply seems sooooo loooooooooooooooooooong...

Thanks for trying. Yes, that's exactly what I do, I don't use Portal. Hmm think it's time to connect with support...

So here we go. I contacted Best Service and told them about the problem and that I would prefer to have the license rather than money back and they immediately have taken care of my case. I had to wait a day and a little more for a reply but when they came back to me they said unfortunately that they have tried everything but could help it anymore so, they had to refund the money. Now that's what I call customer care, kudos BS!? After many attempts I finally got also some information from GM about procedures for reselling their licenses, should I decide for it, good to know that at least it's possible. But I have learnt a lot about how the GM support works. Bottom line is, buying software you like is one thing, dealing with support, should you need it, is another.

I can't download Prime 8+. I'm trying since two days and all I get is a pop-up with apology and encourage to try later. Anyone can successfully get it to downloading?

And where's edith button? oops

WHO'S ASKING??

Is it dark mode-able yet? No?

Ha! I just discovered (?) that it was registered with my spare email address, lol. Thanks!

Not exactly, it's a frequency shifter - not to confuse with pitch shifter. The frequency shifter will keep the frequencies relative thus giving great results when transposing sound.

I bought the whole bundle on sale a year or two ago. Are the updates paid or free, and how are we getting them?

Yes that's what is happening, I bought an actual item legally from a trustworthy shop but they aren't interested in respecting that and just try to turn me back to Best Service. Moreover I'm having an discussion over email with someone who either is a kid, or is trying hard to make such impression by completely ignoring my questions about their resale policy. Very poor impressions so far... I'll report back how things turned up when we finish.

Ok finally got the reply from support that they don't want to register my UVI serial and advice me to get a refund. This is yet another example of great sounding products but poor customer support and licensing. Think I'll have to take a closer look now on their terms whether they allow to resale my other licenses. Real bummer.

Yeah, love the sound too. Still waiting for my ilok UVI license, haven't heard back from them since the moment they realized I'm registering the old library, not the new one.

That's correct, but I don't have $75 for now, and I'm not even sure I can find enough space on disk. For as much as I love the sound of GM instruments, I'm also wary of their frequent changes in authorization methods and instrument concepts, having already had bad experience with a couple of their instruments being discontinued (where they literally have remotely cut the activations!) with no other choice than only to uninstall them, then install something else instead, give up on some former versions that I liked more, and with no way to get back to project where I have used them already?! So I wanted to jump on the UVI version now and have the license deposited in my ilok account, that's much more future-proof. Besides, I like the fat sound of uvi filters and it's glide so I should be very happy with it for a while. And when there will be crossgrade sale in future, then in the right time I will think about crossgrading to version 2.

Great news ladies and gentleman! I wrote a question to bestservice.com and they put it on sale for $29?? so jump on it quickly while the stock last if anyone missed out on the jrr shop sale! Just remember this is for the, now legacy, 1.2GB UVI library I'm talking about here, and not the new v2, 50GB proprietary GM synth that you can get through the link in the OP, so please mind that. EDIT: this should also count towards the crossgrade price as for the next step?

For me it could be the best moment to buy cheap the legacy now UVI version which I should be fine with (for a while?), unfortunately after jrrshop sold it's last license for $25 and I didn't jump on it quickly enough, there's none on sale at the moment so I will probably miss it entirely... and I'm not even entitled for the crossgrade price from the OP! ???

https://gospelmusicians.com/products/tgx85 TGX-85 Version 2 Sale Introductory Pice $74.95 Crossgrade Price: $49.99 SALE ENDS July 31, 2023 Version 2 Features: Yamaha SY85 Virtual Instrument 50GB Library (30GB Lossless) 256 Voice Factory Presets 128 Performance Factory Presets Includes all RAW Waveforms Voice and Perf Sampled Sounds Includes all Drum Kits Fully editable sounds

What exactly is the sustain pedal issue again?

Indeed! I've 'wasted' my voucher at the beginning of month All of them kind of my favorites, haven't had much chances to use them all yet but the Noveltech stuff can definitely add some extra shine to vocals and not only ?

I always thought 'poor people' about Mac users (sorry Fleer!)??

Ah yes, this goes well with some pie compressor and a cherry audio on top!