Ryan IK Multimedia

5 hours ago, chris.r said:

Peter, I couldn't find it. All I have found is that if I select any of the stereo routing then either I have to pick a separate instance of TERC for each of the L/R side which makes no sense for a chorus, or the stereo signal is collapsed before entering rack module, which cancels any previous stereo effects. Could you please give a hint? I'm sitting in front of my amplitube now again fiddling with the settings... Cheers

EDIT: any chance to see Fulltone as T-racks modules?

Use the routing matrix in the upper left hand corner, then the pans in the mixer. There is both options for stereo input and output.  I've demonstrated in the GIF below. Notice options 2 & 6 offer the option to switch between multi mono and stereo.

If you're looking for a delay with stereo output, check out the RACK Digital Delay model. This offers a basic stereo option,  doubler option, LCR, LR, and mono option.

26 minutes ago, Anxiousmofo said:

The installer cues me to install into my Sampletank 3 sounds folder.  I own Sampletank 3 full and Sampletank 4 SE.  Should I follow the installer or install to my sound folder for 4, if anyone knows?

Thanks.

Syntronik is a SampleTank 3 instrument to be installed to the SampleTank 3 directory. This will be separate from the SampleTank 4 directory.

See this FAQ here.

8 hours ago, Kal S said:

Hi Peter

I have the full version of Syntonik and noticed that there are about 5-12 patches at most under Arpeggio for each synth. Is this the normal count or have I missed out on something?

As long as you've downloaded all of your sounds from your User Area -> My Products section of your IK Multimedia account you should be good to go. I just checked the OXa and it should only have 14 Arpeggio related presets. Keep in mind though, there are a lot of Arpeggiator presets included. These can be used with any instruments in Syntronik for some unique sounds. use the LOCK next to the Arpeggiator preset name to retain he Arpeggiator setting while changing through instruments.

15 hours ago, Jacques Boileau said:

Hi Peter, I have SampleTank CS and Syntronik Free (v1.2) installed, no paid version yet. I have installed OXa and it appears in SampleTank but not in Syntronik, should it not be available in both?

BTW, thanks to IK for this!

Syntronik sounds should appear in both. Do note, SampleTank 4 CS and Syntronik FREE have ways to select your sound content. Make sure these match. Each of these options are In the Settings menu of the programs.

We also have a promotion on the IK website for anyone having issues getting their hands on the product from JRR.  From May 22nd through June 2nd, take 70% off of IK's powerful mastering software, Lurssen Mastering Console for Mac/PC and the in-app purchases for Lurssen Mastering Console for iPhone/iPad.

Read more here.

Also, I figured you guys would appreciate our most recent video on LMC where we go over everything from signal flow to transferring projects between platforms. Enjoy!

33 minutes ago, JoeGBradford said:

Just an update to my crashing problem with ST4 loading ST3 & 2 sounds that was discussed a while back. Still happening so I have raised a support ticket with IK. Interestingly none of the extra ST content in Total Max (Orchestral Percussion, Neil Peart Drums etc) has caused a crash yet. As soon as I went back to loading ST2 & 3 sounds though the crashes recommenced 😞

Shoot me a message with your ticket number. We should be able to figure out what's going on here and get you back to making music.

23 hours ago, Cecelius2 said:

IOne thing I will say is that with both Blue 3 and VB3-II you can completely disable the leslie/cab and then use whatever other Leslie or Amp you wish; I loaded IKM's Amplitude Leslie and it sounds Great   However, on IKM's B3X you can bypass the leslie amp, but not the cabinets.  You can use either the Leslie amp or the Amplitude Amp (included) but you can not completely bypass the cabs completely.  

I recommend downloading the demos and comparing them on your system.  [I wish that UVI's B5 had a trial demo, but it does not and so I can not comment on it, --others rave over it.]  Also google Blue 3, UVI B5 and IKM B3X and you will find several threads where they are compared.

The Hammond B-3X software has a CABS page with a MIXER sub-section, where you can independently control the D.I, Leslie (Amp + Cab selected in the Leslie tab), and Guitar Amp (Amp/Cab select in the Guitar Amp tab). While you can't disable the cabinet from the LESLIE tab, disabling the LESLIE section from the MIXER tab will remove both amp and cab. Hope this helps!

Just a side note (Sorry if it's a but OT), if you guys haven't checked out the overview and comparison with Hammond B-3X, check it out below.  Great jams and he goes over how it compares to a couple alternatives.

5 minutes ago, JoeGBradford said:

On topic 😉 - Pete whilst you are here - do you know if any of the sound packs for Miroslav 2 are identical to those in Miroslav 2 CE which I already have installed - just to save me some time if possible 🙂 

It's best to install the full Miroslav Philharmonik 2 content to make sure you have everything. For a full list of Miroslav Philharmonik 2 sounds, click here

.

8 hours ago, Humberto said:

Thanks for your reply Bryan IK.  The only reason why I would like to have another serial number for the Amplitube Max version is because that will give me more options if I ever decide to sell Total Studio Max 2, that way I might be able to keep the software I like the most. I also have a lot of software from another companies which I will probably sell. You know, the time comes when you have to stop collecting software that you never use. So we'll see how this turns out.

Thanks anyway, and have a nice day !

Same to you! 

On 10/26/2019 at 4:45 AM, Humberto said:

Pete is right about the offer still been valid. However, I have contacted IK support  already and they have not replaced the Amplitube Deluxe with the MAX version. So today I have send them another message trying to explain what is causing this confusion.

Thanks for reaching out to support. They are looking into your case, keep an eye out for their reply. They did notice Total Studio 2 MAX is already in your account so you can get started now. See the support teams email for some steps to get started.

22 minutes ago, LAGinz said:

How about putting the Instrument installer in that new location too? Wouldn’t that make some sense?

The instruments and samples go hand in hand. The updates will include any necessary instruments and samples to update your content.

Just now, Zo said:

So if i understand well , Sound dowlnload  can expire but update no ?

The sound content will remain as is for now, but we've separated updates to make things easier for everyone. We still suggest backing up your content after downloading.

 For anyone interested, t here was a recent update to the way Sound Library Updates are handled in My Products for SampleTank 4.  They are now in their own location  and due to this, outside of the expiration period for sounds. These can be downloaded at any time. Check out the image below. I figured a couple of you here would appreciate the heads up. 🤘

 

11 minutes ago, Grem said:

@Ryan IK Multimedia

I, and I am sure a lot of us here, understand IK not wanting, or being able to afford valuable Support to deal with this issue. However, it is an unresolved issue. I also understand that the GB Pick Menu wasn't designed to pick duplicate items. But surely ya'll had to know that some of us loyal customers would be in the GB. That there would be an instance or two where some would be maxed out on items they purchased. So it shouldn't be that surprising to IK that this issue has developed into what it has. And the issue is: honest well meaning customers who got in on the GB won't be able to redeem what they have coming to them, due to no fault of their own.

I read your message and like I said, understand and appreciate everything you and Peter do here for us. I myself have not contacted IK Support about this issue. I figured that they would resolve it before the 30 days and I can use my empty 4 slots. But from your post above, you addressed the measures IK took to stop all the support calls for this issue. And you invited us to make our case, did I get that right, at this forum? Because the link took me to the top of this page. What am I to assume with that? I am hoping you did that in error. Because that don't look good IMHO. 

Sorry about that. I've fixed the link. Not sure what happened there. To clarify, support is the best route for anyone in this situation.

This was just the best method from our experience with various group buys, but again, we appreciate the interest and I will pass this along.

Thanks again for your support and joining the conversation here.

6 hours ago, cclarry said:

No...apparently they don't want you having 2 of anything unless
you BUY it!

6 hours ago, Grem said:

Has this issue been taken care of, the "Greyed Out" issue.

On 10/5/2019 at 6:55 AM, cclarry said:

I agree with KK...WHY are they greyed out?  WHY can you BUY
two of something, but not GET two of something because you 
already own it?  Another tick on my list IK "Stupid" practices.

On 10/5/2019 at 6:22 AM, Grem said:

Apparently that ain't gonna happen KK.

I wish it would though. And I know I am not alone.

On 10/4/2019 at 9:12 PM, kitekrazy said:

Bump. 

This is not an issue. The Group Buy drop down is not designed for users to select duplicate items. While we understand the interest here and you guys are more than free to make your case here. With the influx of support from the last Group Buy due to the lack of this feature, we decided this would be the best way to make sure support is not tied up with these issues to be able to keep resolving anyone real problems a user may have.

1 hour ago, Piotr said:

Ryan, please tell it to developers to motivate them for further extension of this plugin

This thing itself can grow and has its own life as it is using hardware already present in our lockers

I will be more than happy to pass this over to the team.

Feel free to add in any suggestions to the official T-RackS wish list here: https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=13&t=19888

On 9/30/2019 at 8:29 AM, cclarry said:

Ok...so we have 30 days from today to make our picks...correct?

Correct!

On 9/28/2019 at 9:25 PM, Ashay Arekar said:

It's the Mic Room ! Excellent plugin.....

On 9/28/2019 at 8:02 PM, Zo said:

By the way guyz don't forget to use this as an FX ... i used here on drums elements to have tha mid dirt on HH and rimshot , toms ect ..: beauties and instant 

Don't overlook this plugin !!

 

On 9/28/2019 at 9:20 PM, ensonced said:

 

Agree, that is a nice plug, I've had it since it was released, works nicely if you have a use case for it, a lot of people put it down for various reasons, which is fine, but for me I like what it does when I use it, don't really care if it is 'authentic' in what it does or claims to do, just know it's a quick, easy and reliable way to better than without it. Could probably achieve it by other means, but this does nicely.

Sad I can't enter this GB, already own everything, well except the Leslies, and I don't have any interest in them, plus then any freebies  would be duplicates.

Thanks for all the comments on Mic Room! Glad to hear you guys enjoy it.

11 hours ago, kitekrazy said:

 

8 hours ago, TheSteven said:

>On 9/30/2019 at 6:50 AM, kitekrazy said:

As opposed to blocking selections it would be better if the system gave you a warning when you were trying to select anything that you already owned, such as "You already have a registered license to this item!  Do you want to obtain another?"
While the intent of the greyed out options is probably to prevent people from inadvertently getting duplicates while they still have other valid options it is not aware of items contained in sets such as T-Racks 5.

7 hours ago, Ashay Arekar said:

True...... I was thinking the same when I selected option no. 5 today

We appreciate the interest, I've made sure to pass the comments posted here to the team.

Hey Guys, just a heads up, there is a new SampleTank 4 update out. Version 4.0.8 includes a bunch of optimizations, so be sure to snag your download now from My Products. News and alerts for it should be coming shortly. Stay tuned.

What’s new in SampleTank v4.0.8

•Fixed a potential crash when loading Arpeggio instruments/multis with disabled playback
•Fixed an issue with Live Mode not recalling all settings in DAW projects
•Fixed an issue with some London Grooves instruments not affected by Loop Manager
•Fixed a potential issue with macro names overlapping each other
•Fixed an issue on macOS 10.10 and Live 9 that led to a crash when automating Envelopes
•Optimized instrument retrigger when changing tempo in Loop Manager
•Optimized Phraser pattern playback and performance
•Optimized Strummer Chords and Pattern playback and performance
•Optimized Virtual Pads GUI to refresh properly with note on/off values on Windows
•Live Mode: Made it easier to input Program Change values
•Phraser: Patterns can be freely moved and reassigned to any note
•Added scrolling to view long directory paths in the Sound Content settings
•BPM-Synched LFO Rates now display fraction values in Edit page

On 9/11/2019 at 1:24 PM, cclarry said:

Customer Service is NON EXISTENT on Weekends.  No exceptions.

As if no Studio actually WORKS on Weekends?

Your "Sounds" downloads are only available for X amount of time...
after that, if you need to download them again, you have to PAY again,
despite having already purchased them!  So you should always archive
your downloads, but, should something happen to your archive drive, 
prepare to open your wallet!

These are just a few of my "Pet Peeves" with IK.
Thankfully, at least the product is "decent".

 

While not official, the support team has been known to reply on weekends. If a case is time sensitive, I strongly urge users to PM me their ticket number.

On the topic of reactivation credits, these are only required for those who do not back up their sounds. If you do lose your backed up sounds due to a hardware failure or something of that nature, our team is more than look into each case, they've been known to be very helpful in cases where users loose their backups.

Below is the support contact link. Not to be redundant, but anyone who opens a ticket can feel free to PM me their ticket number.

https://www.ikmultimedia.com/contact-support/
 

6 minutes ago, ZincT said:

Cheers Mesh! Well, I am all up and running and it's sounding great with a nice low latency! 👍🏻 

The only issue I have is that I cannot get the preset knob on the front to do anything in Amplitube.  I have checked the MIDI settings in Amplitube and in the Axe I/O control software but no joy so far. I am using version 4.9 of Amplitube which should work OK according to the documentation and the interface was already on the latest firmware (1.04).  Any thoughts on what the issue is?

Anyone else with an Axe I/O got it working or did it just work out of the box? In Amplitube when you go into MIDI, "presets control" is checked and the MIDI channel set to the same as the Axe I/O. However, when I select Control Change -- Global and "Learn" it does not detect any movement or push of the preset knob.  🤔 

Glad to hear everything is working solid! In AmpliTube select your MIDI input as the AXE I/O. This is under Settings -> Audio/MIDI Set up. Once selected, you can turn preset control on/off in the MIDI menu toward the top of the screen.

The knob doesn't need any addition set up, but if you want you can adjust the messages sent by the knob in the Control section of your AXE I/O control panel.  If you think you've changed your MIDI message for the Preset knob and that may be your issue, right click anywhere in the Control section to reset your setting to default.

51 minutes ago, enriquec said:

Is there a glitch or is IK going to extend the GB up to 9 freebies?⁉️

There is no glitch

New tiers announced. Full information here.

3 minutes ago, TerraSin said:

@Ryan IK Multimedia any chance you guys would add Brian May as an entry point to the group buy and just not a reward? That way you'd still make your money on a new product and might get a surge buy of the product at the same time. Win/Win 🤩

New products are not normally included in Group Buys, but we do appreciate your interest in the AmpliTube Brian May collection, and I will be more than happy to pass along your comment.

2 hours ago, ZincT said:

Rather than miss out on the GB I just went ahead and ordered the AXE I/O from IKM at normal price minus (reduced) jampoints.

However, I don't see any GB option in my account (User Area - Promotions) so how does that happen? I thought if I bought direct from IKM then the GB would automatically appear in my account 🤔 Hopefully Peter can help? 

When you get your AXE I/O you'll get a serial number in the box. Register this online (https://www.ikmultimedia.com/registration/) or in the Authorization Manager (https://www.ikmultimedia.com/authorizationmanager/) to unlock your entry into the Group Buy.

7 hours ago, PAL Music said:

Hi Peter, Does IK honor qualifying hardware purchases from outside vendors made before the "Group Buy "expiration but not received?  I tried contacting support but no conformation or reply.

Send me your Ticket # in a PM and I'll flag your case to support.  If you can't get registered in time, to  help them look into your case, make sure to send them your receipt showing purchase within the Group Buy period.

There is no demo at this time, but Dancetech did two more MODO DRUM videos, both based on a Queen cover. First is the song, second is the process. These might help get you an idea on the controls and sounds offered.

29 minutes ago, Bapu said:

Just wish it could be used simultaneously with my RME in ASIO mode. IIRC it uses its own proprietary drivers (Mesh knows better than I on this).   

While not the designed usage for AXE I/O and I'm not sure about your RME, ASIO4ALL would help you link the AXE I/O with other (WDM) audio interfaces  devices. Mac handles aggregate devices a little better than Windows in this aspect via the Audio MIDI Set Up in Utilities, but I hope this info helps.