Jump to content

Peter - IK Multimedia

Members
  • Posts

    1,318
  • Joined

  • Last visited

  • Days Won

    9

Posts posted by Peter - IK Multimedia

  1. 4 hours ago, Sander Verstraten said:

    no MAXgrade from Tonex MAX?

    Yes TONEX MAX should fully qualify.  If you're not seeing it let me know your IK username.

    3 hours ago, antler said:

    (Short) funny story: I decided to have a look on some other sites to see if they stocked Total Studio 4. When I did a search, I found Total Studio VI. I interpreted that as being roman numerals for 'Total Studio 6'. It took a moment for me to realise it was the Virtual Instrument edition of Total Studio (the previous one) 😁

    Thankfully at least that was Total VI not Total Studio VI so someone must have miskeyed something for it to show up that way.  Still very funny.  And there is no longer Total VI since SampleTank 4 MAX adds a ton of libraries and is priced much better than Total VI would work out at.

    3 hours ago, cclarry said:

    My price is $299 and minus the $50 coupon ( I only have 34 Jampoints) would be $249.
    While that's not unreasonable, I'll still wait for a sale

    Cool, the pricing structure was lowered for the MAX line as well as other items to try to keep these reasonable (and the coupon was added right from the go so there wasn't any "playing catch up" when inevitably an additional discount for MAX users would be considered anyway but I won't take any of the credit there ;) ).

    2 hours ago, smde said:

    "Total Studio 4 MAX MAXgrade – $/€299.99 (for registered owners of Total Studio 3 (or 3.5) MAX, AmpliTube 5 MAX, T-RackS 5 MAX, SampleTank 4 MAX, TONEX MAX, Syntronik 2 MAX and MODO MAX)"

    I got SampleTank 4 MAX and Syntronik 2 MAX, and 99% of the rest of their software and I am not eligible for  4 MAX MAXgrade – $/€299.99!

    Typical IK dumpster fire!

    No, I am not contacting support to get it fixed! You want my money, get your acts together!

    I can look if you send me your IK username but you are eligible with either of those MAX products for the 299.99 pricing for Total Studio 4 MAX Maxgrade.

    36 minutes ago, chris.r said:

    I used to own a business. I created a pricing calculation that was extremely fair for every situation and was sooo proud of it, it was brilliant. But it was as much brilliant as convoluted to the customers and so they've always had issues with it. Once I made a flat low price for all, everyone was happy. Was it fair for every castomer, no! But what a peace of mind. Lesson learned :) 

    Yes, it isn't easy but lowering the prices across the board is a move in the right direction and I mention the coupon thing above which I feel is the right thing to do right from the start.

    • Like 4
  2. On 3/7/2023 at 2:58 AM, simon said:

    not good at all !

    tagging @Peter - IK Multimedia

    ...are you aware of this ? probably needs an urgent fix ?

    Has it been reported to IK Support?  This is the first I'm hearing of it and I'm watching dozens of TONEX discussions.  I'm sure they can help sort whatever is happening for the person experiencing this.  The thread linked doesn't seem to be the same thing, and is from late 2022 but I understand that many times "x is crashing" can be thought of as  the same exact issue when most times it is not.  Either way, the team can assist and get things working.

  3. We're not Sonic Reality and The Farm Stone Room Studio Reverb is new technology based on our successful captures of Sunset Sound and FAME studios.

    The Hugh Padgham kits were sampled there, but those sessions have zero to do with the new plugin, nothing was used from the drums for the Stone Room plugin.

    Oh and nothing new coming out right away either.  We'd have included it in this release if so.

    • Like 3
  4. It is always recommended to update to the latest version to make sure everything is running and optimized fully.  If you don't have any issues or support acknowledges there isn't a fix to a specific issue you are having (or there aren't new features you are interested in) then I understand keeping your system at the version that is running smoothly in your current projects.  Especially critical/production systems.

  5. On 12/6/2022 at 2:14 PM, Brian Walton said:

    Sorry typo on my end I meant TONEX SE.  Obviously anyone can get CS without a purchase.  Point being that only new purchases are eligable for the bonus software.  

    The newer purchases from November 3 get TONEX SE and previous purchases before that get the 20 bonus Tone Models.

    • Like 1
  6. On 12/7/2022 at 7:19 AM, telecode 101 said:

    I just checked and compared to the IKM site pricing, it seems the MAX and MAX upgrade are same price. The upgrade should be priced lower, no? @Peter - IK Multimedia

    source:

    https://www.ikmultimedia.com/products/syntronik2/index.php?p=versions

    This is a "mono-priced" deal, part of our Black Friday MAX deal that has been running and all versions of Syntronik MAX are 99.99 (as are the other MAX versions like T-RackS 5 MAX, AmpliTube 5 MAX, and SampleTank 4 MAX).

    • Like 1
  7. 17 hours ago, Brian Walton said:

    Seems like they don't give ToneX cS to current users of iRigHD2.

    Not true.  First, though, to be clearTONEX CS is free.  Everybody can get it.  But users of iRig HD 2 get these 20 bonus Tone Models if registered before November 3, 2022.  After that, new purchases from November 3, 2022 get TONEX SE.

  8. On 12/4/2022 at 2:56 PM, abacab said:

    I don't understand why IK thinks a "laundry list" is not useful for end users. Many developers publish a "Change Log" with many details of their new features, fixes, and "general reliability improvements".

    We list the major fixes.  If there is a one-off or something that only affects a few customers it may be communicated directly to those customers, but major fixes are listed.  I said "every little fix" meaning the tiny things are not going to be listed.  That's all.

  9. 2 hours ago, Eusebio Rufian-Zilbermann said:

    Tempting option: buy this now and hold off registering it until the next GB

    Recent group buys and "group buy like" promotions have specified new purchases (and serials of course have a generated date associated with them) so someone in the HQ must have caught on to that sorry :)

    • Great Idea 1
  10. For those interested, TONEX for iPhone and iPad was released and is free on the Apple App Store.  Your purchased TONEX version is available cross-platform so you can use the Tone Models on your Mac, PC, iPhone and iPad without purchasing anything else.  Also, you get 10 free Tone Models in TONEX for iPhone and iPad when you register the app from the Account menu in the app.

    Thanks!

    • Like 2
×
×
  • Create New...