bobpatrick

John, that seems to have worked. The disconnect issue stopped, and the audio quality problem is also gone. Thank you so much, this has been driving me nuts for awhile now. Cheers, you're a mensch.

John Vere, thanks for the heads up about the USB setting. I'll give it a go and report back.

Coming back to this late, sorry. Just want to note that scook's instructions did not work for me. The mixer keeps disconnecting, and the sound coming in when I can get it to work is terrible. This is happening on both Windows 10 computers (including the one that I had thought it was working with). Also, when I change the driver mode to ASIO, I can't even see most of the mixer's inputs in Cakewalk, despite Windows recognizing them. Screenshots attached. I'm giving up. Really bummed that I wasted money on this mixer.

Thanks for replying. I dusted off an old laptop, installed CW, and tried it there. No issues. So, seems the problem is my PC, not the mixer.

Branko, did you ever solve this issue? I am having the same problem despite having the proper drivers installed. It happens in the Cubase software that comes with the mixer too. I’m wondering if I bought a defective unit.