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Sent4th

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Posts posted by Sent4th

  1. Maybe I forgot, but when you "WUP" a plugin you got a percentage to apply to a purchase of another plugin. Now when you "WUP" a plugin, depending the "WUP" fee, you get $5.00 to apply to any purchase over $50.00. To me that makes no sense. Example: I "WUP" a low plugin for $12.00 to use the code from Waves to reduce my cost on the next plugin, but they gave me $5.00 for any purchase over $50.00 and most of their plugins are $29.00. Am I being picky, has it always been like this?

  2.  

    31 minutes ago, cclarry said:

    Satin....or Satin R & B, which is an old pack...Satin R&B is in my account, but not the "Satin" pack!

    cclarry,

    It is Satin or Satin R & B, they are both the same. When saw "Satin" in my email and clicked on the link it took me to the Satin R&B page stating free download. 

    • Like 1
  3. I recently purchased IK Multimedia vst Teac A-3340S. Each time I load it on a track, Cakewalk crash and states there was an error. This happens on all of the IK plugins

    in my Track5 folder. Even when I load Track5 Black 76 limiter, Cakewalk crash.

    I tried loading these plugins in Sonar Platinum and Cubase 11 Pro and the same results, both daws crashed.

    I contacted support, just waiting for a response.

    Anyone else experiencing crashes from IK plugins? 

  4. Support got back to me with this response:

    Re: Price of Product Changed at Checkout   

    Thu, Dec 30, 2021 1:13 pm

    Best Service Mail (mail@bestservice.de)To:you Details

    Hello,

     

    Thank you for reaching out.

    It seems like there’s a bug with the promo code.

    The promo code is actually worth $/€ 20 not more, so when you proceed with the order the total amount ist right but the voucher value displayed in the cart is wrong. We are trying to fix this as soon as possible. Please excuse any inconvenience caused.

     

    Kind regards,

    Tom

    best service GmbH
    Manzingerweg 9
    DE-81241 München
    main line +49 (0)89 4522892-0
    direct line +49 (0)89 4522892-33
    www.bestservice.de 
    _________________________
    HRB 57624 AG Muenchen
    GF: L.Greil & R.Leuthner

    Had I known that after six attempts it would have worked, like for MixBuss, I would have been a happy camper.

    • Like 1
  5. Well I got a big surprise!!😡 I went to purchase the Cubase Pro crossgrade for $321.99, picked out the free gift, entered the promo code "HNY2022"

    and my finale total came to $274.50  [GREAT], but when I went to checkout with Paypal, the total, excl. VAT, is $302.99. What happened?😟

    Sent support an email to explain. Disappointed, I did not confirm payment until I hear from support.

  6. Yes, you can down load the whole 130 GBs library, if you are not upgrading from EW Hollywood Diamond. If you are upgrading it is, I believe, half.

    I can't remember exactly when I upgraded from diamond the additional amount of the library that's added.                                          

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