I tried as well. They don't care to respond at all. I hit them up on multiple social media and email. They were not interested in getting back to me in the least. Guess I won't be buying anything from them in the future either.
@Jim Roseberry what are your thoughts on the 3950X? It seems they've resolved a lot of the latency issues that once plagued them and the clock speeds seem decent and hold across the cores from what I've seen so far.
I was planning on selling my copy of Mesa I had bought and replacing it with a Group Buy one but it wouldn't let me pick it because it was already owned. Meanwhile it would have let me choose duplicate ones I had already that come with T-Racks. heh