Cakewalk Product Center Not Showing Add-Ons

[henkejs]

If this has been explained in another thread, I couldn't find it. Why does the Cakewalk Product Center show these add-ons as not installed? I got all these years ago with earlier versions of Sonar, and they've been working fine in CbB and new Sonar.

I used the Product Center to install the Drum Replacer just to see what would happen, and that one now shows as installed. As far as I can tell these add-ons are not updated versions, so is there any reason to re-install them other than to see them recognized by the Product Center?

[Noel Borthwick]

Product center can only monitor products that were installed via product center. If you installed it years ago via a different installer it has no knowledge of it. Its expected behavior.

[michaelhanson]

I attempted to update my email at Command Center.  A very old email was used for my original log on and I no longer have access to it.  I got the response that it sent me an email to confirm, which I am never getting.  Sadly, It seems that I can no longer access any of my Legacy Products.  I was after Rapture.  Such an excellent plug in. 

[Bristol_Jonesey]

1 hour ago, michaelhanson said:

I attempted to update my email at Command Center.  A very old email was used for my original log on and I no longer have access to it.  I got the response that it sent me an email to confirm, which I am never getting.  Sadly, It seems that I can no longer access any of my Legacy Products.  I was after Rapture.  Such an excellent plug in. 

Send an email to support@cakewalk.com