I found a glitch sale(3)

[laglag]

Sample Logic
DrumFuryMotion 

Drum Fury Motion - Sample Logic LLC

dfb-kgvt3mx8
DFM100-B9RYSUQ7

 

free or $9

[Barrie]

When this has happened in the past Sample Logic blames the user (even though they forget to remove coupons) and is a bit adversarial about it. 

[kitekrazy1]

Either this is false or fixed.

Also should have been posted under the Sample Logic sale. 

No validity without a link either.  Some could assume a 3rd party vendor.

[Mr No Name]

1 hour ago, kitekrazy1 said:

Either this is false or fixed.

Also should have been posted under the Sample Logic sale. 

No validity without a link either.  Some could assume a 3rd party vendor.

it's real, I got a copy this morning £0.00, Then I realised I don't have Kontact, so I can't use it.

you can have it for 20 pounds.

[Brian Walton]

2 hours ago, kitekrazy1 said:

Either this is false or fixed.

Also should have been posted under the Sample Logic sale. 

No validity without a link either.  Some could assume a 3rd party vendor.

It was real but as noted above needs full kontakt so there is an investment to even make it work even if the price was $0.

[Technostica]

2 hours ago, kitekrazy1 said:

Either this is false or fixed.

Also should have been posted under the Sample Logic sale. 

No validity without a link either.  Some could assume a 3rd party vendor.

The second code reduced the price in the basket to zero when I tried about 7 hours ago. I didn't actually go through with the purchase though. 

[laglag]

Dear [Customer Name],

We are reaching out regarding the recent use of an unauthorized discount code that provided access to Drum Fury Motion without proper purchase through Sample Logic.

It has come to our attention that this code—shared publicly without our consent—was exploited by a number of users. While we understand that some may not have been aware of the situation, the code in question was not intended for free public distribution and its use constitutes a violation of our licensing and distribution policies. The full price of Drum Fury Motion is $59.99, and obtaining it without a valid transaction undermines the value of our work and the fairness to paying customers.

As a result, all associated codes have been deactivated, and access to Drum Fury Motion through Pulse has been suspended for affected accounts.

We are currently in communication with Pulse regarding these unauthorized downloads. Please be advised that continued use of our products without proper licensing may result in further action, including the potential deactivation of your Pulse account.

If you believe you’ve used this code in error or wish to resolve this matter by purchasing a legitimate license, we are happy to work with you directly. Our goal is to maintain fairness for all our customers and protect the integrity of our software.

To regularize your license or for any questions, please contact us at orders@samplelogic.com.

We appreciate your attention to this matter.

 

[Mr No Name]

there goes my 20 quid.

[audioschmaudio]

It's not our job to figure out if a coupon code was meant for the public or not. If companies don't want coupon codes to be public, it's in their responsibility to create personalized codes instead.

When companies reply in such an adversarial, reproachful way, it makes me not want to use their products at all.

[MrFigg]

Ignore them and they'll go away.

[Lionel]

1 hour ago, audioschmaudio said:

It's not our job to figure out if a coupon code was meant for the public or not. If companies don't want coupon codes to be public, it's in their responsibility to create personalized codes instead.

When companies reply in such an adversarial, reproachful way, it makes me not want to use their products at all.

Totally agree. 

I was able to redeem it, but now I don’t think I’ll ever purchase any of their products.  I’m just gonna uninstall that crap.

This just bad PR.

I mean, they could’ve turned their error(yes, this is their error) into a good thing. They could’ve and should’ve used this as an opportunity that allows their company to get more user registrations/sign-ups. Kind of like what Waves or UA do with their free offerings. It’s an avenue to getting more customers which means potentially more money.

But I get it. Sample Logic put in work to make this product and they can do whatever they please. But after that email… they lost a potential future customer in me indefinitely.

[Carl Ewing]

On 6/5/2025 at 8:22 AM, laglag said:

The full price of Drum Fury Motion is $59.99, and obtaining it without a valid transaction undermines the value of our work and the fairness to paying customers.

Actually - on the website it's regular price is $299.99. I guess the company is doing a good job of undermining it's own value. Or they just make **** up as they go along. (actual answer)

It also sounds like robotic ***** with circa 2007 percussion sounds, so nothing is lost. That walkthrough sounds awful. 

[solema]

They seem to have disabled the code rather quickly, so I doubt that many orders were completed anyway. Most of the developers would just write it off as "yup, it happened but it's fixed now." Not the first and not the last time when some secret code appears and people jump in without even researching what they're getting, because you need to act fast and create a new account which kinda sounds like a win for the website's traffic. Unless someone hoarded 100 keys and is about to sell those in the second-hand market, then it's a problem for sure. But a few individuals acquiring something they never even considered to get?

I may or may not have checked the rest of their catalogue. I know I did with a few developers that had a price glitch, and I ended up getting extra because I discovered some great stuff just like that. But it's their decision. However, I think it's healthy to sometimes let it slip and see a flock of new users exploring your catalogue. Kontakt libraries are something you can't even demo unless it's some separate demo version, which hardly anyone provides.

[MusicMan]

4 hours ago, solema said:

I may or may not have checked the rest of their catalogue. I know I did with a few developers that had a price glitch, and I ended up getting extra because I discovered some great stuff just like that. But it's their decision. However, I think it's healthy to sometimes let it slip and see a flock of new users exploring your catalogue. Kontakt libraries are something you can't even demo unless it's some separate demo version, which hardly anyone provides.

Agreed. I've ended up buying a bunch of products from companies that I only found out about during a glitch that I otherwise wouldn't have bought from.

But they're only ones that took it in their stride and never threatened to pull 3rd party products for their oversight.

The best approach would have been to simply treat it as advertising, or a loss leader. They had amazing exposure, probably much more than they could've gotten from any paid advertising in that time window, but they managed to tarnish it by being so hostile and aggressive.

It doesn't inspire me to want to buy more products from them which is a shame as I had been curious, as some of the things I'd heard sounded quite nice.

For contrast, on the exact same day, Heavyocity had a glitch for Vocalise 3 for free. No threatening emails. No disabling codes. I spent time going through their catalogue afterwards as a result and seeing what they had and might even buy something during their sale. If I hadn't just bought EastWest, then I already would have!

Great exposure for them and it makes me want to do more business with them.

Edited June 9 by MusicMan
Typo

[Starship Krupa]

"Glitches" seem so good for business that I've been skeptical that they were unintentional. Especially when the timing seems a bit too right and especially when they go on for a week or more. Like how some iZotope biggies seemed to come right before the end of a fiscal year, and also right around the time they merged with Native. Remember how brainworx was shoveling vouchers and licenses out the door right before they merged into the same conglomerate? How about IK Multimedia's week long glitch not long after the introduction of T-RackS 6?

The licenses that go out this way usually go to people who wouldn't have obtained the product otherwise, which costs the company nothing. I've never obtained anything through a glitch or insane virtual freebie that I would have bought at the regular discounted price. Except maaaaaybe some of the Unfiltered Audio processors from PA. I sure wouldn't have most of their catalog, as I now do.

I have seen them blow up multiple forums, where the name of the product is put in a topic title and then stays near the top for a week.

"People seem to buy a lot of audio software based on what they read in forums. How can we get the name of our product in a topic title and keep that at the top? How do we get them to keep discussing our product, keep our brand in front of them when so few read print magazines these days?"

"I know a way we can do it for free. We let a few licenses go out for the price of our processing overhead and then claim it's a clerical error. It's a 'mistake,' so it won't ***** the users who paid the normal price, and we don't run the risk of devaluing the software."

This would be a stealth way to get the effect that the juicier Plugin Boutique BOGO's (used to) have: the product's name stays on the front page for a month, a huge buzz is created, you get the registration info of a bunch of deal chasers who weren't going to buy it at regular price anyway, some of these people might be surprised at the quality and recommend it to others, they might even pay to upgrade when the time comes (I've done both). How much does PB pay vendors for BOGO licenses? I don't know, but if it's anything, it can't be much.

Maybe even people who juuuuust missed the deal will be told by others that the normally discounted price is still a great deal. I was psyched about getting the entire iZotope Music Production Suite 5.5 for $150 I couldn't shut up about it. And I might even pay to upgrade it a few revisions down the road.

How many weeks has this topic right here been bobbing around?

Many upsides, and the downside is that you'll miss some normal price sales to people who were happy waiting.

<rant>

For a vendor to act all butthurt as if being lucky/savvy enough to wangle a free license for their $60 product is tantamount to piracy is unwise. The only way they "lose" any cash is when someone who would have bought at normal price ends up not doing so. I'd imagine that the percentage of people who glitched into this full version only Kontakt instrument who already wanted it but were saving up to be able to afford the $60 is....not significant.

For the ethical people who obey your admonition to stop using the glitched license, your brand is now associated with a tinge of guilt. For most of the rest of us, we'll think that blaming your mistakes (only create codes that work for a SINGLE user, duh) on a vendor or even the end user is kinda spineless. Instead your brand could remind them of how slick and savvy they felt when they grabbed their license.

Sheepishly welcome the new users, come out with a new product that they'll buy based on whether they liked the one they got for free, revamp the UI and sell them an upgrade, whatever. Leverage it. Don't treat them like thieves.

</rant>