Cakewalk by Bandlab doesn't recognise my MOTU audio interface in ASIO mode anymore but Sonar does

[PJH]

Hi everyone,

I have a problem where CBBL doesn't recognise my MOTU 16A in ASIO mode anymore but SONAR does. If I go to devices in preferences in CBBL the MOTU is greyed out.

Anyone have any ideas what could have happened and how to fix this? I am using the latest drivers etc.

Thanks!

[mettelus]

It is possible it has been nabbed by another app on your computer (or ASIO is locked to another device), did you try shifting CbB into another driver mode and back?

[sjoens]

If other devices are selected in Preferences > Audio > Devices, uncheck them.

[Jonathan Sasor]

2 minutes ago, sjoens said:

If other devices are selected in Preferences > Audio > Devices, uncheck them.

☝️This. Only one ASIO device can be enabled at a time. If a different one is selected, deselect ALL other drivers, then it'll let you switch devices.

[PJH]

1 hour ago, Jonathan Sasor said:

☝️This. Only one ASIO device can be enabled at a time. If a different one is selected, deselect ALL other drivers, then it'll let you switch devices.

I did try that but after unchecking, the MOTU remains greyed out.

[Wookiee]

You do only have one program open? Find AUD.INI for CbB and rename or delete it.

[Xoo]

32 minutes ago, PJH said:

I did try that but after unchecking, the MOTU remains greyed out.

Untick all inputs and outputs, click Apply, then see if you can select MOTU.

[Jonathan Sasor]

Everything must be unchecked on BOTH inputs and outputs. Then it'll let you switch. 

[PJH]

9 hours ago, Xoo said:

Untick all inputs and outputs, click Apply, then see if you can select MOTU.

Thanks everyone! I wasn't clicking "Apply" after unchecking!