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CW by Bandlab Suddenly Not Starting- Any Repair Install Utility Available ?


DCMG

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5 hours ago, Ron Smit said:

I executed the redist installer, but still, unfortunately,  the same problem.

See if uninstalling your Vdist runtimes then runing the Cakewalk redist installer helps.

Im am not sure if Cakewalk’s redist installer requires Vdist to be present in the first place. If it does, then you can run Microsoft’s latest Vdist runtime.

See: (Next to X86)

https://learn.microsoft.com/en-au/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version

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11 hours ago, Promidi said:

See if uninstalling your Vdist runtimes then runing the Cakewalk redist installer helps.

Im am not sure if Cakewalk’s redist installer requires Vdist to be present in the first place. If it does, then you can run Microsoft’s latest Vdist runtime.

See: (Next to X86)

https://learn.microsoft.com/en-au/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version

Tried it. I'm afrtaid this didn't work for me.

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Cakewalk send me an email after my post on this forum en asked for a crash dump file (How to create a crash dump file: I'm experiencing crashes. How do I create/generate a dmp file? – Cakewalk Help Center).

I received the following answer and it worked for me.  CW is functioning again!

Hope this helpes.

 

Thanks for sending that over! I had a look, and it seems the issue might be with the ASIO4ALL64.dll module. This usually points to a problem with the ASIO4ALL driver.
 
To troubleshoot, you could try:

Uninstalling ASIO4ALL: If you’re not actively using it, removing it might resolve the issue.

Updating/Reinstalling ASIO4ALL: If you need it, grab the latest version from their official website.

Switching to a Different Audio Driver: If you’re using another interface or sound card, ensure its driver is up to date and selected in Cakewalk.

 
After trying these steps, give Cakewalk another shot and let me know how it goes!

 

 

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With all due respect, I only want a product that works...period.  I don't have time for technical explanations and after so many attempts of trying to make things work I finally just reinstalled Windows and I'm not going to install Sonar or Cakewalk until and unless Band Labs can make it work...period.

I'm a (potential) customer of Band Labs and a musician, not a technician and I don't want to be a technician.  If I have to be a tech, I'll move on to a different platform regardless of cost and be a tech long enough to learn that platform so that I can be a musician again.  It won't take long. 

 Other DAW's (or at least one other...) do work as they're supposed to upon installation.  I hope BL fixes this as I have used Cakewalk and the Sonar before it for years and I truly would LOVE for all of this to be the #1 platform in computer recording but at this point I'm just not confident I won't end up burning more time in left brain hell than investing more time in right brain creativity.

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57 minutes ago, Patrick Desmond said:

With all due respect, I only want a product that works...period. 

Shouldn't you be posting this on Microsoft's forum since a Windows Update precipitated this? That's a lot of vitriol for someone who has apparenly only found it necessary to come to the forum with a problem once in years of using CW.

In any case, it seems you missed this post about CW's fix for Microsoft's blunder:

 

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On 12/13/2024 at 6:40 PM, Patrick Desmond said:

Same here.  Cakewalk opened one day, the next day when trying to open CWbBL, "Windows has encountered a problem" message comes up while Cakwalk mast head hangs and only option is to shut it down.  I did do a windows update the day before yesterday but ran CWBBL after with no issues.  Uninstalled, reinstalled, COMPLETE uninstall, clean install...same problem.

I also installed a legacy version of Sonar Professional from the old Control Center and it runs fine albeit without the quality of the newer CWBBL.

Bandlabs wants me to pay for this?

 

I also downloaded and installed/tried to run Cakewalk Product Center and it won't even run.

I am now having issues loading CbB... it just hangs...the only clue is I updated yesterday...now it just hangs... I would like to try and rollback

 

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There's enough activity on this issue to suggest CW might want to address this in a clean thread; maybe even delete this one for clarity.

I would change the title but I haven't seen an immediate way to do so? If I'm missing something please let me know and I will alter the title for clarity.

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41 minutes ago, DCMG said:

I would change the title but I haven't seen an immediate way to do so?

Click elipsis in the upper right corner of your initial post and choose Edit. You can place your cursor in the title to edit it as well as the body. It;s customary to just add SOLVED! to the start of the existing title. I would also suggest you link Noel's post from page 3 and/or the download link for his VC Redist repair tool.

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9 hours ago, DCMG said:

There's enough activity on this issue to suggest CW might want to address this in a clean thread; maybe even delete this one for clarity.

There has already been a dedicated thread for redist issues for ages. We don't need more threads.
This is a Windows problem not a Cakewalk issue. Its happening to other apps as well. 
All we can do is guide users to solve the problem themselves. All our latest installers automatically attempt to repair the redist. There isn't anything further we can do. 
If anyone has problems beyond this I suggest contacting Microsoft support.
 

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