Lynn Wilson Posted November 26, 2024 Share Posted November 26, 2024 (edited) I opened Sonar today, updated to the new version (2024.11-MEM (build 97, 64bit)) and was unable to activate it though I was signed into BandLab. Signing out and signing back in didn't do the job, as I'm still getting a window that tells me that saving is disabled until I reactivate Sonar. I am a paid member and up to date on dues. Attached is the screenshot that shows I'm signed into BandLab. What to do? Edited November 26, 2024 by Lynn Wilson Link to comment Share on other sites More sharing options...
Wookiee Posted November 26, 2024 Share Posted November 26, 2024 @Lynn Wilson try an email to support@cakewalk.com. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted November 26, 2024 Share Posted November 26, 2024 @Lynn Wilson I sent you a PM please reply there. Link to comment Share on other sites More sharing options...
Lynn Wilson Posted November 26, 2024 Author Share Posted November 26, 2024 I was finally able to get into BandLab after morning glitches and renew my subscription. I never had this much hassle with BandLab before, and received no notification that my subscription had expired. A renewal notice or page would have made this much easier. but I'm good to go for another year. Thanks to Noel for his replies! 3 Link to comment Share on other sites More sharing options...
excalibur Posted November 27, 2024 Share Posted November 27, 2024 I have a bandlab account to use Cakewalk for free, but I am not a membership. When I want to buy an annual subscription, I don't have the Black Friday promotion, even though it's a new subscription. Why? Link to comment Share on other sites More sharing options...
DeeringAmps Posted November 27, 2024 Share Posted November 27, 2024 @excalibur here's your link Bandlab Membership t Link to comment Share on other sites More sharing options...
excalibur Posted November 27, 2024 Share Posted November 27, 2024 Sorry with the link, yes I have the discount But when I clic on "Obtenir", It always proposed to $149.50 Link to comment Share on other sites More sharing options...
DeeringAmps Posted November 27, 2024 Share Posted November 27, 2024 (edited) @excalibur Time for a support ticket over at BandLab. t this might explain the problem... Edited November 27, 2024 by DeeringAmps Link to comment Share on other sites More sharing options...
Rana Sanyal Posted November 27, 2024 Share Posted November 27, 2024 Facing the same problem tried next and sonar same issue Link to comment Share on other sites More sharing options...
Noel Borthwick Posted November 27, 2024 Share Posted November 27, 2024 You do not have an active membership with BandLab. Sonar and Next will only activate after you purchase a membership AND sign in with the same user id that your purchased the membership with. Follow this link to purchase membership. https://www.bandlab.com/get-membership You will need to sign in before you can do that. Link to comment Share on other sites More sharing options...
darthurb1 Posted 20 hours ago Share Posted 20 hours ago I purchased a membership in BandLab and proceeded to download Sonar and Install. The program doesn't recognize my purchase, even though if I reclick on Get Membership, I get a box saying that I have already purchased! I've signed out and signed back in a few times, and I've uninstalled and reinstalled, without any change. I decided to try the Offline Activation, and may have found a or the problem - My purchase name may not be the same as my user number. ??? Not sure, but very frustrated... Link to comment Share on other sites More sharing options...
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