PJH Posted November 22 Share Posted November 22 (edited) I've started to regret my decision to upgrade already. The first thing I've come across are the difficult to see vertical grid lines which cannot be altered if using the Tungsten theme. The second problem is more serious. I have a VST synth loaded in a multitrack that consists of about 24 wave tracks and everything was working perfectly until I had to save and close. On re opening the file Sonar shuts down immediately. The interesting thing is that I'm able to open it perfectly in CBL. No problems. Not a great start. Edited November 27 by PJH 1 Link to comment Share on other sites More sharing options...
HOOK Posted November 22 Share Posted November 22 Yes. The inability to simply change the shade of the vertical grid lines has been a real challenge for me and I'll never understand why this option was deleted and abandoned. I've had to learn to live without them. As for the suspected VST problem you'll want to contact @Noel Borthwick and probably hook him up with a copy of that project so he can figure out why it's doing that. They're usually pretty quick to find a solution. 2 Link to comment Share on other sites More sharing options...
Wookiee Posted November 22 Share Posted November 22 @PJH What is the plugin? Is it ment to be a multi-timbrale instrument? I suggest send your project, without any audio, files with audio are offten huge, to Support at support@cakewalk.com. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted November 22 Share Posted November 22 3 hours ago, PJH said: I've started to regret my decision to upgrade already. The first thing I've come across are the difficult to see vertical grid lines which cannot be altered if using the Tungsten theme. The second problem is more serious. I have a VST synth loaded in a multitrack that consists of about 24 wave tracks and everything was working perfectly until I had to save and close. On re opening the file Sonar shuts down immediately. The interesting thing is that I'm able to open it perfectly in CBL. No problems. Not a great start. Regarding the crash please send the dump file that should have been created, so we can identify if it was indeed a plugin crash or not. You can find the dump file in %AppData%\Cakewalk\Sonar\Minidumps or %AppData%\Cakewalk\Cakewalk Core\Minidumps\Plugins Look at the timestamp to find the actual file corresponding to the crash. It doesnt mean a lot that it didn’t crash in CbB, since there could be myriads of reasons why a plugin may crash in one scenario and not another. If it is indeed a plugin crash we have no super powers to solve it but we can take a look. Please also read this article and this one for more information about plugin crashes. Link to comment Share on other sites More sharing options...
John Faughey Posted November 22 Share Posted November 22 2 hours ago, HOOK said: Yes. The inability to simply change the shade of the vertical grid lines has been a real challenge for me and I'll never understand why this option was deleted and abandoned. I've had to learn to live without them. As for the suspected VST problem you'll want to contact @Noel Borthwick and probably hook him up with a copy of that project so he can figure out why it's doing that. They're usually pretty quick to find a solution. The vertical grid lines is definitely a thing they should update sooner than later....i am surprised that more people have not mentioned it. it makes editing a bit more challenging in my opinion 1 Link to comment Share on other sites More sharing options...
HOOK Posted November 22 Share Posted November 22 3 minutes ago, John Faughey said: The vertical grid lines is definitely a thing they should update sooner than later....i am surprised that more people have not mentioned it. it makes editing a bit more challenging in my opinion Agreed. For me, it has been real detriment to my particular work flow on the creative side as well. 1 Link to comment Share on other sites More sharing options...
David Baay Posted November 22 Share Posted November 22 26 minutes ago, John Faughey said: The vertical grid lines is definitely a thing they should update sooner than later....i am surprised that more people have not mentioned it. I have seen this mentioned a few times with regard to the dark themes. The gridlines are good in the Mercury Classic theme I prefer. 3 Link to comment Share on other sites More sharing options...
PJH Posted November 22 Author Share Posted November 22 I reloaded the project in safe mode and it looks like it was the Fabfilter Pro R reverb plugin. As I mentioned before the same plugin doesn't crash CBL. Regarding the vertical grid lines, has there been any mention that the issue is being addressed? Link to comment Share on other sites More sharing options...
PJH Posted November 23 Author Share Posted November 23 It seems that I was a bit hasty. After removing the plugin I was able to carry on working in Sonar but after saving and re opening the next day, same thing. Sonar states "project successfully loaded" and then the program disappears and I'm back to the desktop. No message, no dialog box. Once again though, it opens perfectly in CBL. Link to comment Share on other sites More sharing options...
gustabo Posted November 23 Share Posted November 23 7 hours ago, PJH said: It seems that I was a bit hasty. After removing the plugin I was able to carry on working in Sonar but after saving and re opening the next day, same thing. Sonar states "project successfully loaded" and then the program disappears and I'm back to the desktop. No message, no dialog box. Once again though, it opens perfectly in CBL. Did you send your project in to Noel/Cakewalk as was suggested? 1 Link to comment Share on other sites More sharing options...
Bass Guitar Posted November 23 Share Posted November 23 2 hours ago, gustabo said: Did you send your project in to Noel/Cakewalk as was suggested? This! Do it. Noel offered his help and you sort of ignored him. He takes these things seriously and they need the report as it is what in the end makes Sonar stable. We all benefit from users cooperating with this. And if you go into the crash dump you will be able to possibly see what caused the crash. But there's always more to it that is best those who can decipher have the info. Windows Debugger, also known as WinDbg, is a tool made by Microsoft to help troubleshoot bluescreen minidumps. Windows Debugger is a tool that helps you read the minidump file. 2 Link to comment Share on other sites More sharing options...
PJH Posted November 23 Author Share Posted November 23 21 minutes ago, Bass Guitar said: This! Do it. Noel offered his help and you sort of ignored him. He takes these things seriously and they need the report as it is what in the end makes Sonar stable. We all benefit from users cooperating with this. And if you go into the crash dump you will be able to possibly see what caused the crash. But there's always more to it that is best those who can decipher have the info. Windows Debugger, also known as WinDbg, is a tool made by Microsoft to help troubleshoot bluescreen minidumps. Windows Debugger is a tool that helps you read the minidump file. Find out the facts before blurting out stuff that you are completely unaware of. Noel and I have been communicating regarding the issue. Link to comment Share on other sites More sharing options...
pwallie Posted November 23 Share Posted November 23 17 minutes ago, PJH said: Find out the facts before blurting out stuff that you are completely unaware of. Noel and I have been communicating regarding the issue. tbf you never said as much, calm down 1 Link to comment Share on other sites More sharing options...
Bass Guitar Posted November 23 Share Posted November 23 Why do I bother, the last 3 answers I gave on this stupid forum resulted this sort of reply. Signing off. Link to comment Share on other sites More sharing options...
PJH Posted November 23 Author Share Posted November 23 33 minutes ago, Bass Guitar said: Why do I bother, the last 3 answers I gave on this stupid forum resulted this sort of reply. Signing off. Yeah, I'd like to apologise for my outburst BG. I went against my better judgement and decided to take out an annual subscription (which I normally wouldn't do as I prefer "owning the software"). I was annoyed with myself for doing this and I took it out on you. Not acceptable so I do apologise. I've corresponded with Noel and he's given me a few options to try. I'm going to test tomorrow and get back to him. It's a strange problem. The project will load (the dialog box at yhe bottom right states "loaded successfully " and then I think it's loading the GUI and all of a sudden I'm back to the desktop. If I open the project in safe mode and I allow all the plugins in the project to load one by one, the project then opens perfectly. If I then save it under a new name it opens fine. If I then go back and try and open the previous version it kicks me back to the desktop. Anyway, I do appreciate the suggestions and will post any fixes if we find any. 2 Link to comment Share on other sites More sharing options...
David Baay Posted November 23 Share Posted November 23 (edited) 19 hours ago, PJH said: If I then save it under a new name it opens fine. So that sounds like a solution, though it doesn't explain the cause of the problem with the original project. Any time a project won't load normally but will load fully using Safe mode, I'm inclined to think some sort of 'race condition' is occuring on loading plugins or other content. Re-saving may have changed the order in which things load, eliminating the race condition. I'm guessing this is part of Noel's investigation. Edited November 24 by David Baay 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted November 24 Share Posted November 24 I have verified that the user project crashes after it loads. As described if I load it in safe mode (without ignoring anything) and then save it it loads and plays with no problems. This seems to indicate that there is some persistence related problem with the old file (coming from CbB) and when you re-save the project it self-repairs. Now that I have a repro case I'll look into it and see if I can fix whatever is causing the problem at load time itself. In any case the project should work fine after resaving in Sonar so you should be unblocked. This is one of the main reasons we have safe mode. 3 Link to comment Share on other sites More sharing options...
sjoens Posted November 25 Share Posted November 25 For me it's better to import the clips and settings into a brand new project each time I switch DAW versions. Each time I migrate a project thru several versions of Cakewalk the more crashes and other weird things happen. This is why I keep all versions back to 32 bit Sonar 8 installed on each system I've run. Not so easy on newer systems tho. I just installed the initial version of X1 Producer and ProChannel did not work. Once I had all the updates thru X1d Expanded up and running, it works fine. Only issue so far is when moving the Plugin Manager window across the screen it leaves remnants of itself. Windows animation is off. Link to comment Share on other sites More sharing options...
Terry Kelley Posted November 25 Share Posted November 25 Space Quest 2 doodles! Link to comment Share on other sites More sharing options...
PJH Posted November 25 Author Share Posted November 25 36 minutes ago, sjoens said: For me it's better to import the clips and settings into a brand new project each time I switch DAW versions. Each time I migrate a project thru several versions of Cakewalk the more crashes and other weird things happen. This is why I keep all versions back to 32 bit Sonar 8 installed on each system I've run. Not so easy on newer systems tho. I just installed the initial version of X1 Producer and ProChannel did not work. Once I had all the updates thru X1d Expanded up and running, it works fine. Only issue so far is when moving the Plugin Manager window across the screen it leaves remnants of itself. Windows animation is off. The interesting this is that this wasn't an old project migrated from CBL. It was a new project which was created in Sonar. The only reason that I went back to CBL was that it started crashing in Sonar. 1 Link to comment Share on other sites More sharing options...
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